Visio 2016 professional keeps crashing


Phyzx

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39
OS
Windows 11
Faulting application name: VISIO.EXE, version: 16.0.4266.1003, time stamp: 0x55ceaf33
Faulting module name: VISLIB.dll, version: 16.0.4266.1003, time stamp: 0x55ceb07e
Exception code: 0xc0000005
Fault offset: 0x00146464
Faulting process id: 0x3B60
Faulting application start time: 0x1DD55503E7E16FC
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\VISIO.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\VISLIB.dll
Report Id: 210e0a81-0b0a-4a7f-a85c-6cbcf12cb23e
Faulting package full name:
Faulting package-relative application ID:

Device name MSI
Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
Installed RAM 192 GB (192 GB usable)
Graphics card NVIDIA GeForce RTX 4090 Laptop GPU (16 GB)
Intel(R) UHD Graphics (128 MB)
Storage 2.54 TB of 3.73 TB used
Device ID 75070966-8A6C-46D7-85EF-886696E80F0A
Product ID 00355-61389-65646-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 25H2
Installed on ‎1/‎24/‎2025
OS build 26200.9457
Experience Windows Feature Experience Pack 1000.26100.360.0


The error is consistent about the VISLIB.DLL. I have followed the search return instructions. I have removed and reinstalled.
 
Windows Build/Version
Edition Windows 11 Pro Version 25H2 Installed on ‎1/‎24/‎2025 OS build 26200.9457 Experience Windows Feature Experience Pack 1000.26100.360.0

My Computer My Computer

At a glance

Windows 11I9192GBRTX4090
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Titan HV 18
CPU
I9
Motherboard
MSI
Memory
192GB
Graphics Card(s)
RTX4090
Monitor(s) Displays
Hisense 40, Hisense 48, VGA 32
Hard Drives
2tb SSD
Try doing a repair of Office/Visio.
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2
OS
Windows 11 Pro 26H2
Computer type
Laptop
Manufacturer/Model
Toshiba
Antivirus
Defender
I just did. Crash or lockup keeps happening.
Whats interesting is the system reports this install as 32 bit. I cant seem to get the 64 bit version to install. It might not exist.
 

My Computer My Computer

At a glance

Windows 11I9192GBRTX4090
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
MSI Titan HV 18
CPU
I9
Motherboard
MSI
Memory
192GB
Graphics Card(s)
RTX4090
Monitor(s) Displays
Hisense 40, Hisense 48, VGA 32
Hard Drives
2tb SSD

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