WD Elements Desktop 500GB Not Recognized in Any USB 2.0 Port or Even USB 3.0 Hub


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bikemanI7

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Hello All

Was updating a folder on this drive last night, then suddenly it went not recognized, restarted Windows 11 Pro Desktop, and still wasn't, tried other working front 2.0 port and nothing, then tried usb hub--also nothing. Did this drive die? it was from 2003 so i guess its possible.

Guess to get the files off later on, will try it on PC 2 Gaming Laptop and hopefully recognizied on that one is my only hope at this point

Unless folks have other suggestions?
 
Windows Build/Version
Windows 11 Pro X64 22621.2283

My Computers

System One System Two

  • OS
    Windows 11 Pro 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 990 Evo Plus NVMe Boot
    Samsung 990 Pro 1TB Game NVMe
    Samsung 860 Evo 1TB-Storage


    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1100Mb/35 Upload
    Browser
    MS Edge Chromium
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Macrium Reflect X
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen 15_ce019dx
    CPU
    Intel I7 7700H
    Motherboard
    OEM HP Omen Laptop Motherboard
    Memory
    8GB DDR 4
    Graphics card(s)
    Intel HD 630 and Nvidia Geforce 1050TI
    Sound Card
    Onboard
    Monitor(s) Displays
    15.6 Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    128GB NvMe Boot Drive
    1TB Hitachi Sata Hard drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Mouse
    Logitech G502 Hero
    Keyboard
    OEM Laptop Keyboard
    Internet Speed
    Gigabit 1100 Download/35 Upload
    Browser
    MS Edge
    Antivirus
    Windows Defender & Malwarebytes Premium
    Other Info
    Macrium Reflect X
bikemanI7 said:
Did this drive die
Click to expand...
Could have... or the circuitry in its enclosure did. That happened to me years ago in a WD Essentials drive. In my case, the drive itself was still viable and worked once I removed it from the WD case and installed it into another enclosure. I remember it being a pain to get inside. I had to very carefully take a dremel tool to it. It seems WD doesn't believe in screws in these old external drives and gave the user no way of getting inside.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Happened to me once. Also happened later on with a 1TB My Book but it was static electricity when I inadvertently touched it that killed the interface in the case, lost everything. Took the drive out and and it was still good and reformatted to put in a computer. The problem arises when an external drive is packaged for use on 2 or more Operating Systems, the interface does the format interpretation between the differing formats. The My Book was boxed as for PC and Macintosh.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Yes, try it on another working PC. If possible post a screenshot of Windows Disk Management. If it does not show in Windows Disk Managment then it is a hardware fault. Two possibilities - 1. The SATA to USB bridge circuit inside the enclosure has failed. 2. The HDD itself died a sudden death. Please furnish the exact model no of the WD Elements.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version:24H2 OS Build: 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC Model: SEi12
    CPU
    12th Gen Intel core i5-1235U(Alder
    Motherboard
    SEi (manufactured by AZW)
    Memory
    16*2 (32 GB) DDR 4-3200(1600MHz) Crucial Technology
    Graphics Card(s)
    Intel Iris Xe Graphics (Internal)
    Sound Card
    Internal
    Monitor(s) Displays
    BenQ GW2283
    Screen Resolution
    1920*1080
    Hard Drives
    500GB NVME (Kingston SNV2S500G)
    1TB (Crucial CT1000BX500SSD1)
    PSU
    Power Brick 19V-6.32A , 120.08W
    Keyboard
    Dell KB3322Wi (Wireless)
    Mouse
    Dell WM118t (Wireless)
    Internet Speed
    4G/5G
    Browser
    MS Edge, Chrome
    Antivirus
    Malwarebytes Premium - Subscription
  • Operating System
    Windows 11 Home Version 24H2 Build 26100. 3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3280 AIO 22"
    CPU
    Intel Core i3 8145U
    Motherboard
    Dell inc. 027W48
    Memory
    Intel Optane 16GB module + DDR 4 16GB (Optane disabled.)
    Graphics card(s)
    Intel UHD Graphics 620
    Sound Card
    Internal
    Monitor(s) Displays
    Dell Monitor 22"
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial CT1000BX500SSD1 ; 1000,2 GB
    PSU
    Power Brick
    Case
    All-in one
    Mouse
    Dell Wireless KM 636
    Keyboard
    Dell Wireless KM636
    Internet Speed
    4G
    Browser
    Edge, Chrome
    Antivirus
    Malwarebytes
    Other Info
    Upgraded from Windows 10 Home to Windows 11 Home on 28 Oct 2023
Well working So far on PC 2 Gaming Laptop

Will get exact model in a few moments here

do know this drive was a Christmas Present in 2003 many many years ago lol
Model is

WD Elements Desktop (Starts with WDBAAU)​

Western Digital Support | Western Digital

With Western Digital product support, you can find an order status, register a product, check warranty status, and check on returns & replacements on your storage device.
support-en.wd.com support-en.wd.com

Very unsupported by Western Digital nowadays lol
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 990 Evo Plus NVMe Boot
    Samsung 990 Pro 1TB Game NVMe
    Samsung 860 Evo 1TB-Storage


    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1100Mb/35 Upload
    Browser
    MS Edge Chromium
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Macrium Reflect X
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen 15_ce019dx
    CPU
    Intel I7 7700H
    Motherboard
    OEM HP Omen Laptop Motherboard
    Memory
    8GB DDR 4
    Graphics card(s)
    Intel HD 630 and Nvidia Geforce 1050TI
    Sound Card
    Onboard
    Monitor(s) Displays
    15.6 Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    128GB NvMe Boot Drive
    1TB Hitachi Sata Hard drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Mouse
    Logitech G502 Hero
    Keyboard
    OEM Laptop Keyboard
    Internet Speed
    Gigabit 1100 Download/35 Upload
    Browser
    MS Edge
    Antivirus
    Windows Defender & Malwarebytes Premium
    Other Info
    Macrium Reflect X
It may or may not be dead, but it's nothing unusual for a WD External drive to just die.
Now the disk inside the elclosure, but the SATA to USB circuitry inside the enclosure.
Only fix is to open the enclosure and remove the actual drive, then it can be connected to the Motherboard in a Desktop PC or to a USB docking station on a laptop.
I have several WD drives that were originally in USB, External enclosures. Same old crap, different day!

:cool:
 

My Computer

System One

bikemanI7 said:
Well working So far on PC 2 Gaming Laptop

Model is

WD Elements Desktop (Starts with WDBAAU)​

Western Digital Support | Western Digital

With Western Digital product support, you can find an order status, register a product, check warranty status, and check on returns & replacements on your storage device.
support-en.wd.com support-en.wd.com

Very unsupported by Western Digital nowadays lol
Click to expand...

If it it works well in PC2, there is no problem with the external disk. The problem is with PC1. Not my cup of tea. It's for other experts to resolve the issue in PC1.

{The model must be WDBAAU5000EBK. Anyway not relevant now. I wanted to know whether it is a compact model in which the HDD does not have a SATA connector and soldered directly to the bridge circuit)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version:24H2 OS Build: 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC Model: SEi12
    CPU
    12th Gen Intel core i5-1235U(Alder
    Motherboard
    SEi (manufactured by AZW)
    Memory
    16*2 (32 GB) DDR 4-3200(1600MHz) Crucial Technology
    Graphics Card(s)
    Intel Iris Xe Graphics (Internal)
    Sound Card
    Internal
    Monitor(s) Displays
    BenQ GW2283
    Screen Resolution
    1920*1080
    Hard Drives
    500GB NVME (Kingston SNV2S500G)
    1TB (Crucial CT1000BX500SSD1)
    PSU
    Power Brick 19V-6.32A , 120.08W
    Keyboard
    Dell KB3322Wi (Wireless)
    Mouse
    Dell WM118t (Wireless)
    Internet Speed
    4G/5G
    Browser
    MS Edge, Chrome
    Antivirus
    Malwarebytes Premium - Subscription
  • Operating System
    Windows 11 Home Version 24H2 Build 26100. 3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3280 AIO 22"
    CPU
    Intel Core i3 8145U
    Motherboard
    Dell inc. 027W48
    Memory
    Intel Optane 16GB module + DDR 4 16GB (Optane disabled.)
    Graphics card(s)
    Intel UHD Graphics 620
    Sound Card
    Internal
    Monitor(s) Displays
    Dell Monitor 22"
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial CT1000BX500SSD1 ; 1000,2 GB
    PSU
    Power Brick
    Case
    All-in one
    Mouse
    Dell Wireless KM 636
    Keyboard
    Dell Wireless KM636
    Internet Speed
    4G
    Browser
    Edge, Chrome
    Antivirus
    Malwarebytes
    Other Info
    Upgraded from Windows 10 Home to Windows 11 Home on 28 Oct 2023
jumanji said:
If it it works well in PC2, there is no problem with the external disk. The problem is with PC1. Not my cup of tea. It's for other experts to resolve the issue in PC1.

{The model must be WDBAAU5000EBK. Anyway not relevant now)
Click to expand...
Yeah I've had off and on usb issues, especially front 2.0 ports on PC1 since got that PC, shop fixed the ports one time after the cooler install in May 2022.

But haven't got back over to there to get them to fix the ports again.

Might see if I can fix myself on next dust clean out soon, and if not then guess just continue with only 1 device connected at a time in front
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 990 Evo Plus NVMe Boot
    Samsung 990 Pro 1TB Game NVMe
    Samsung 860 Evo 1TB-Storage


    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1100Mb/35 Upload
    Browser
    MS Edge Chromium
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Macrium Reflect X
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen 15_ce019dx
    CPU
    Intel I7 7700H
    Motherboard
    OEM HP Omen Laptop Motherboard
    Memory
    8GB DDR 4
    Graphics card(s)
    Intel HD 630 and Nvidia Geforce 1050TI
    Sound Card
    Onboard
    Monitor(s) Displays
    15.6 Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    128GB NvMe Boot Drive
    1TB Hitachi Sata Hard drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Mouse
    Logitech G502 Hero
    Keyboard
    OEM Laptop Keyboard
    Internet Speed
    Gigabit 1100 Download/35 Upload
    Browser
    MS Edge
    Antivirus
    Windows Defender & Malwarebytes Premium
    Other Info
    Macrium Reflect X
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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