Some findings:
a) Approximately one week Windows 11 installation
b) Windows reported problems with the AMD GPU
c) Live kernel events caused by AMD GPU / amdkmdag.sys
d) BSODs
e) Start up repairs
f) Secure boot update notice Event ID: 1801
Please perform the following steps:
1) Install WMIC
This tutorial will show you how to add or remove the WMIC command as an optional feature for all users in Windows 11. The WMI command-line (WMIC) utility provides a command-line interface for Windows Management Instrumentation (WMI). WMIC is compatible with existing shells and utility commands...
www.elevenforum.com
2) Run Tuneup plus > post a share link
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com
3) Run gather_additional_dump_files > post a share link
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com
Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com
4) Attempt to install AMD drivers from the AMD website:
5) If unable to install drivers from the AMD website then swap test the AMD card
6) If there is recurrent computer instability related to the AMD dGPU then swap test the AMD card
7) Replace any drivers that were installed with third party software with the drivers (some older) displayed on the ASRock motherboard website:
8) I'm heading to bed (3:17 AM) and will check in much later in the day
9) Plan to update secure boot after troubleshooting the AMD GPU (multiple active EF threads)
Microsoft Windows 11 Pro Version: 10.0.26200
Install Date: 11/28/2025 2:59:28 AM
There is a problem with AMD Radeon(TM) Graphics device. For more information, search for 'graphics device driver error code 43'
Code:
AMD Radeon(TM) Graphics PCI\VEN_1002&DEV_164E&SUBSYS_364E1849&REV_CA\4&16012499&0&0041 43
Code:
Code 43 "Windows has stopped this device because it has reported problems. (Code 43)"
Cause
One of the drivers controlling the device notified the operating system that the device failed in some manner.
Recommended Resolution
If you have already tried the "Try these steps first" section, check the hardware documentation or contact the manufacturer for more information about diagnosing the problem.
Reinstall the device driver manually
From Start, search for device manager and select Device Manager from the results.
Right-click the device in the list.
Select Uninstall from the menu that appears.
After the device is uninstalled, choose Action on the menu bar.
Select Scan for hardware changes to reinstall the driver.
Note You may be prompted to provide the path of the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website.
Code:
Event[740]
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 2025-11-27T19:35:08.8890000Z
Event ID: 20
Task: Windows Update Agent
Level: Error
Opcode: Installation
Keyword: Installation,Failure,
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Colorado
Description:
Installation Failure: Windows failed to install the following update with error 0x80240016: Advanced Micro Devices, Inc. - Display - 32.0.11024.2.
Code:
Event[7368]
Log Name: System
Source: volmgr
Date: 2025-12-02T17:26:19.7890000Z
Event ID: 46
Task: None
Level: Error
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: Colorado
Description:
Crash dump initialization failed!
Code:
Event[8220]
Log Name: System
Source: volmgr
Date: 2025-12-04T01:06:52.9130000Z
Event ID: 46
Task: None
Level: Error
Opcode: N/A
Keyword: Classic,
User: N/A
User Name: N/A
Computer: Colorado
Description:
Crash dump initialization failed!
Code:
Event[8299]
Log Name: System
Source: Microsoft-Windows-TPM-WMI
Date: 2025-12-04T01:12:08.3910000Z
Event ID: 1801
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Colorado
Description:
Secure Boot certificates have been updated but are not yet applied to the device firmware. Review the published guidance to complete the update and ensure full protection. This device signature information is included here.
DeviceAttributes: BaseBoardManufacturer:ASRock;FirmwareManufacturer:American Megatrends International, LLC.;FirmwareVersion:3.50;OEMModelNumber:X870 Steel Legend WiFi;OEMModelBaseBoard:X870 Steel Legend WiFi;OEMModelSystemFamily:Default string;OEMManufacturerName:ASRock;OEMModelSKU:Default string;OSArchitecture:amd64;
BucketId: b08950d4c1004518149e082b2a8eced164c001b30c05ed210f2d4c675e509292
BucketConfidenceLevel:
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.
Code:
Name AMD Radeon(TM) Graphics
PNP Device ID PCI\VEN_1002&DEV_164E&SUBSYS_364E1849&REV_CA\4&16012499&0&0041
Adapter Type Not Available, Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon(TM) Graphics
Adapter RAM Not Available
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\u0420894.inf_amd64_d6bf96e8f911532d\B420955\atidx9loader64.dll,C:\Windows\System32\DriverStore\FileRepository\u0420894.inf_amd64_d6bf96e8f911532d\B420955\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0420894.inf_amd64_d6bf96e8f911532d\B420955\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0420894.inf_amd64_d6bf96e8f911532d\B420955\amdxc64.dll
Driver Version 32.0.21033.3005
INF File oem37.inf (ati2mtag_Raphael section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0420894.INF_AMD64_D6BF96E8F911532D\B420955\AMDKMDAG.SYS (32.0.21033.3005, 97.17 MB (101,886,480 bytes), 11/27/2025 8:31 PM)
