Why does windows update tell me I'm not connected to internet when I am connected?


C

caffeine

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OS
windows 11 home 64bit 24H2 (OS Build 26100.7992)
Windows Update does not recognize the fact that I am connected to the internet. How do I resolve this? Thanks in advance for all helpful replies. See uploaded screenshot included here for details.
regards,
caffeine
EDIT: grammer
UnableToUpdate.webp
 
Last edited:

My Computer

System One

  • OS
    windows 11 home 64bit 24H2 (OS Build 26100.7992)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad 5
    CPU
    AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
    Memory
    16GB DDR5
    Monitor(s) Displays
    2
    Screen Resolution
    1920x1200
    Hard Drives
    512 GB SSD
    PSU
    65W
    Case
    military grade (mil-std 810h), color-abyss blue
    Keyboard
    backlit, light blue
    Mouse
    Logitech M100
    Internet Speed
    SLOOOOOOOW
    Antivirus
    Windows Defender & MBAM
    Other Info
    novabench score 2443
No, it does not say that you are not connected to the Internet. It simply says that the download is too large for the current connection. That makes me wonder if you have your Internet connection marked as a metered connection. Check that setting and if it is set as a metered connection, turn that off.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Thanks, hsehestedt for the reply.
It is not a metered connection. Previously when I received this message all I had to do was click on the update, and all was well. This is the first time I have encountered this problem of not getting any response when attempting to click as referenced in the previous sentence.

regards,
caffeine
 

My Computer

System One

  • OS
    windows 11 home 64bit 24H2 (OS Build 26100.7992)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad 5
    CPU
    AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
    Memory
    16GB DDR5
    Monitor(s) Displays
    2
    Screen Resolution
    1920x1200
    Hard Drives
    512 GB SSD
    PSU
    65W
    Case
    military grade (mil-std 810h), color-abyss blue
    Keyboard
    backlit, light blue
    Mouse
    Logitech M100
    Internet Speed
    SLOOOOOOOW
    Antivirus
    Windows Defender & MBAM
    Other Info
    novabench score 2443

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Here it is:
speedtest03-25-26.webp
 

My Computer

System One

  • OS
    windows 11 home 64bit 24H2 (OS Build 26100.7992)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad 5
    CPU
    AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
    Memory
    16GB DDR5
    Monitor(s) Displays
    2
    Screen Resolution
    1920x1200
    Hard Drives
    512 GB SSD
    PSU
    65W
    Case
    military grade (mil-std 810h), color-abyss blue
    Keyboard
    backlit, light blue
    Mouse
    Logitech M100
    Internet Speed
    SLOOOOOOOW
    Antivirus
    Windows Defender & MBAM
    Other Info
    novabench score 2443
Nuthin wrong with that. Try this.
Run troubleshooter-settings-system-troubleshoot-other troubleshooters-windows update-RUN.

Reset Windows update using Brink's tutorial
www.elevenforum.com

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I am telling you that Windows thinks that this is a limited connection with a price associated with large downloads. You may not have it specifically set that way, but I am telling that Windows believes this to be the case. Google it. There are multiple causes for this.

In the meantime, as a workaround, you might try manually downloading that Windows update (KB5079473) manually (if it will let you) and installing it manually from your local HD. I'd be interested to know if it allows you to manually download it from the Microsoft Update Catalog.

Direct link to KB5079473 for Win 11 24H2, x64:

 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Thanks all. I have a calculated monthly usage of 20-25GB/month. This based upon To date WIFI information from Settings for this machine.
I am attempting to get details from my ISP to see if there is an issue there. ... Still waiting ...

regards,
caffeine
 

My Computer

System One

  • OS
    windows 11 home 64bit 24H2 (OS Build 26100.7992)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad 5
    CPU
    AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
    Memory
    16GB DDR5
    Monitor(s) Displays
    2
    Screen Resolution
    1920x1200
    Hard Drives
    512 GB SSD
    PSU
    65W
    Case
    military grade (mil-std 810h), color-abyss blue
    Keyboard
    backlit, light blue
    Mouse
    Logitech M100
    Internet Speed
    SLOOOOOOOW
    Antivirus
    Windows Defender & MBAM
    Other Info
    novabench score 2443
Odd that the error message specifically says the download will take place "when you connect to Wi-Fi". Do you have multiple network adapters? Is maybe one of them defined as metered? What connection options do you have? Can you connect by Ethernet?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microsoft
    CPU
    Intel Core i5-8400
    Motherboard
    ASUS PRIME H370-PLUS
    Memory
    16GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    On board
    Monitor(s) Displays
    Samsung SyncMaster 2043BWX
    Screen Resolution
    1680 x 1050
    Hard Drives
    Samsung SSD 850 256GB
    WDC 1TB NVMe
    WD 3TB external USB drive
    PSU
    I don't remember
    Case
    Corsair something-or-other
    Cooling
    Air CPU + 2 case fans
    Keyboard
    DAS S Pro (Cherry Brown)
    Mouse
    Logitech USB of some sort
I need to take a break to deal with my ISP and chase tax documents that have not been provided to me yet. I'm sorry for the delay.
regards,
caffeine
 

My Computer

System One

  • OS
    windows 11 home 64bit 24H2 (OS Build 26100.7992)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad 5
    CPU
    AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
    Memory
    16GB DDR5
    Monitor(s) Displays
    2
    Screen Resolution
    1920x1200
    Hard Drives
    512 GB SSD
    PSU
    65W
    Case
    military grade (mil-std 810h), color-abyss blue
    Keyboard
    backlit, light blue
    Mouse
    Logitech M100
    Internet Speed
    SLOOOOOOOW
    Antivirus
    Windows Defender & MBAM
    Other Info
    novabench score 2443
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