Why Refresh Rate Automatically Changing


DEL2023

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ASUS TUF A15, Windows 1, version 23H2. OS keeps changing refresh rate from 60 hz to 144 hz. When this occurs, the lower 1/3 of the task bar becomes black & white horizontal line, maybe 4 to six lines.
Right clicking on desktop I can select Display Settings > Advanced Display and change the refresh rate back to 60 hz. This will hold for ten to thirty minutes at which time the refresh rate changes back to 144 hz.
There is no Dynamic Refresh Rate (DRR) feature / option listed to allow me to disable any DRR function.

Is there a known 'fix' to clamp down the display refresh rate to 60 hz ?

Is there something in the Registry that can resolve this ?

Thanks in advance,
DEL
 

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NVIDIA Control Panel ?
Intel® Graphics Command Center ?
MyASUS Software ?
 
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  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Why do you need 60 Hz?
Let it be 144 Hz for the desktop.
Set your video card driver to 58 or 60 FPS.
 

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Intel Core i5-13490F
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Why do you need 60 Hz?
Let it be 144 Hz for the desktop.
Set your video card driver to 58 or 60 FPS.
When the PC changes to 144 hz, the lower 1/3 of the task bar becomes a series of black & white horizontal line, maybe 4 to six lines. Sometimes the horizontal lines will also occur at the top 1/2" of the screen as well as the bottom of the screen.

Besides, the 60 hz refresh rate works just fine for my needs.
 

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Update Display Drivers: Outdated or corrupted graphics drivers can cause display anomalies. Visit your laptop manufacturer’s website and download the latest display driver updates for your specific model. While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager.
 

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Maybe you have a hardware problem.
 

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Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
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MSI B760 GAMING PLUS WIFI
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2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
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Corsair K70 RGB TKL
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Check this setting in the Graphics section of Windows Settings. See screenshot attached.
 

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@DEL2023 mine has been showing the same problem. Have you fixed it yet?
 

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asus
@DEL2023 mine has been showing the same problem. Have you fixed it yet?
Slither, I have not. At this point it appears to me the issue is hardware related. If I disconnect the AC power supply so the motherboard operating voltage is whatever the internal battery provides, the issue immediately stops. Plug the power supply in and the issue returns. If I connect an external monitor via the HDMI port, the issue is not visible on the external monitor. I checked ASUS for a newer video and display driver download, but this didn't seem to have an impact. Unfortunately, I don't have a DisplayPort-to-VGA/DVI or USB-to-VGA/DVI adapter to further isolate if the issue is repeatable at these levels.

I'd be interested to learn if the issue is repeatable with a DP or USB port adapter.

If you find a fix, I'd like to hear what you found.
 

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    Windows 11Ryzen 7Radeon Graphics
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    Laptop
    Manufacturer/Model
    ASUS ROG (A15) TUF 506Q
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    Ryzen 7
    Graphics Card(s)
    Radeon Graphics
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    SSD
  • At a glance

    Windows 11 ProAMD Ryzen 5 5600GT16GBRadeon
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 5 5600GT
    Motherboard
    ASUS B550M-A Prime
    Memory
    16GB
    Graphics card(s)
    Radeon
    Sound Card
    Realtek (onboard)
    Monitor(s) Displays
    Samsung
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    Samsung 1TB SSD
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    650 Watts
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    Antec
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    Fans
    Keyboard
    IBM
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    good enough
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I've been having the same issue for a year. I've deactivated dynamic refresh rate from intel control panel and also done what telepro21 said but no luck.
I'm not sure it's a hardware problem. It might be. What you describe is basically the laptop switching to saver (battery) mode and the refresh rate dropping to 60hz by default hence why you don't have display issues then.

If you would change to energy saver and not performance power mode while your laptop is connected to a power supply then you wouldn't have issues with the display
 

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Hey I had this trouble but just found the fix. The problem was in armoury crate. The Panel Power Saver right there was on for me and it was the thing causing trouble. Turn it off and you'll be good to go.

1764292824119.webp
 

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