Why Refresh Rate Automatically Changing


D

DEL2023

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OS
Windows 11
ASUS TUF A15, Windows 1, version 23H2. OS keeps changing refresh rate from 60 hz to 144 hz. When this occurs, the lower 1/3 of the task bar becomes black & white horizontal line, maybe 4 to six lines.
Right clicking on desktop I can select Display Settings > Advanced Display and change the refresh rate back to 60 hz. This will hold for ten to thirty minutes at which time the refresh rate changes back to 144 hz.
There is no Dynamic Refresh Rate (DRR) feature / option listed to allow me to disable any DRR function.

Is there a known 'fix' to clamp down the display refresh rate to 60 hz ?

Is there something in the Registry that can resolve this ?

Thanks in advance,
DEL
 

My Computers

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  • OS
    Windows 11
    Computer type
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    ASUS ROG (A15) TUF 506Q
    CPU
    Ryzen 7
    Graphics Card(s)
    Radeon Graphics
    Hard Drives
    SSD
  • Operating System
    Windows 11 Pro
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    Home Built
    CPU
    AMD Ryzen 5 5600GT
    Motherboard
    ASUS B550M-A Prime
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    16GB
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NVIDIA Control Panel ?
Intel® Graphics Command Center ?
MyASUS Software ?
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
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    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
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    Thermaltake Toughpower GF3 1000W
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    CG560 - DeepCool
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    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
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My Computers

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  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
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    MT
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    Logitech wired
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    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
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    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
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    500w
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    Dell factory
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    Logitech wireless
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    still not telling
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    Defender+MWB Premium
Why do you need 60 Hz?
Let it be 144 Hz for the desktop.
Set your video card driver to 58 or 60 FPS.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
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    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
abactuon said:
Why do you need 60 Hz?
Let it be 144 Hz for the desktop.
Set your video card driver to 58 or 60 FPS.
Click to expand...
When the PC changes to 144 hz, the lower 1/3 of the task bar becomes a series of black & white horizontal line, maybe 4 to six lines. Sometimes the horizontal lines will also occur at the top 1/2" of the screen as well as the bottom of the screen.

Besides, the 60 hz refresh rate works just fine for my needs.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG (A15) TUF 506Q
    CPU
    Ryzen 7
    Graphics Card(s)
    Radeon Graphics
    Hard Drives
    SSD
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 5 5600GT
    Motherboard
    ASUS B550M-A Prime
    Memory
    16GB
    Graphics card(s)
    Radeon
    Sound Card
    Realtek (onboard)
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung 1TB SSD
    PSU
    650 Watts
    Case
    Antec
    Cooling
    Fans
    Mouse
    Trackball
    Keyboard
    IBM
    Internet Speed
    good enough
    Browser
    Chrome & Mozilla
    Antivirus
    Bitdefender
Update Display Drivers: Outdated or corrupted graphics drivers can cause display anomalies. Visit your laptop manufacturer’s website and download the latest display driver updates for your specific model. While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8960
    CPU
    i7-13700k
    Motherboard
    GENUINE DELL XPS 8960 DESKTOP MOTHERBOARD INTEL SOCKET LGA1700 XD433
    Memory
    (2 x 16 GB) 32 GB
    Graphics Card(s)
    NVIDIA FOUNDERS EDITION GEFORCE RTX 4060-Ti
    Sound Card
    ON BOARD 7.1 CHANNEL AUDIO
    Monitor(s) Displays
    DELL 27 MONITOR - P2722H
    Screen Resolution
    FULL HD (1080p) 1920 x 1080 at 60 Hz
    Hard Drives
    512 GB, M.2, PCIe NVMe, SSD (boot) + 1 TB, 7200 RPM, SATA, HDD (storage)
    PSU
    750W
    Case
    DELL
    Cooling
    DELL PERFORMANCE CPU LIQUID COOLING
    Keyboard
    AZIO
    Mouse
    LOGITECH M650
    Internet Speed
    INTERNET SPEED 100 MBPS
    Browser
    MICROSOFT EDGE AND GOOGLE CHROME
    Antivirus
    NORTON 360
    Other Info
    ALTEC LANSING SPEAKERS
Maybe you have a hardware problem.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
Check this setting in the Graphics section of Windows Settings. See screenshot attached.
 

Attachments

  • Win 11 Default graphics settings.png
    Win 11 Default graphics settings.png
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My Computer

System One

  • OS
    Windows 11 Pro 26100.3624
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5 5600G
    Motherboard
    ASUS X470 Prime Pro
    Memory
    32GB
    Monitor(s) Displays
    Alienware 2518HF
    Screen Resolution
    1920 x 1080
    Hard Drives
    Boot: NVME WDC WDS500G; ASUS M.2 Riser card with 3 additional NVME drives
    Various Internal SDD (Samsung and WDC) and HDD drives mostly Western Digital
    PSU
    Seasonic Focus Gold 650W
    Case
    Corsair 200R
    Cooling
    Noctua PWM fans x 3
    Keyboard
    Corsair K60 SE Pro
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    500/500
    Browser
    MS Edge
    Antivirus
    Malwarebytes Premium
@DEL2023 mine has been showing the same problem. Have you fixed it yet?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    asus
Slither said:
@DEL2023 mine has been showing the same problem. Have you fixed it yet?
Click to expand...
Slither, I have not. At this point it appears to me the issue is hardware related. If I disconnect the AC power supply so the motherboard operating voltage is whatever the internal battery provides, the issue immediately stops. Plug the power supply in and the issue returns. If I connect an external monitor via the HDMI port, the issue is not visible on the external monitor. I checked ASUS for a newer video and display driver download, but this didn't seem to have an impact. Unfortunately, I don't have a DisplayPort-to-VGA/DVI or USB-to-VGA/DVI adapter to further isolate if the issue is repeatable at these levels.

I'd be interested to learn if the issue is repeatable with a DP or USB port adapter.

If you find a fix, I'd like to hear what you found.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG (A15) TUF 506Q
    CPU
    Ryzen 7
    Graphics Card(s)
    Radeon Graphics
    Hard Drives
    SSD
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 5 5600GT
    Motherboard
    ASUS B550M-A Prime
    Memory
    16GB
    Graphics card(s)
    Radeon
    Sound Card
    Realtek (onboard)
    Monitor(s) Displays
    Samsung
    Hard Drives
    Samsung 1TB SSD
    PSU
    650 Watts
    Case
    Antec
    Cooling
    Fans
    Mouse
    Trackball
    Keyboard
    IBM
    Internet Speed
    good enough
    Browser
    Chrome & Mozilla
    Antivirus
    Bitdefender
I've been having the same issue for a year. I've deactivated dynamic refresh rate from intel control panel and also done what telepro21 said but no luck.
I'm not sure it's a hardware problem. It might be. What you describe is basically the laptop switching to saver (battery) mode and the refresh rate dropping to 60hz by default hence why you don't have display issues then.

If you would change to energy saver and not performance power mode while your laptop is connected to a power supply then you wouldn't have issues with the display
 

My Computer

System One

  • OS
    Windows 11
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