Widgets have stopped working


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BrianInEngland

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Got an update for Windows Web Experience Pack, now the widgets board won't load. Just getting a big grey box.
I uninstalled and re-installed WEP but it's not fixed it. I can confirm it was working after the latest update to 22621.1343, this problem has come from the Experience Pack update.

Update: Just checked Widgets on another PC, working were fine. Updated WEP through the Store and now Widgets are broken.
 
Last edited:

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BrianInEngland said:
Got an update for Windows Web Experience Pack, now the widgets board won't load. Just getting a big grey box.
I uninstalled and re-installed WEP but it's not fixed it. I can confirm it was working after the latest update to 22621.1343, this problem has come from the Experience Pack update.

Update: Just checked Widgets on another PC, working were fine. Updated WEP through the Store and now Widgets are broken.
Click to expand...
Mine as well, RP and Beta
 

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BrianInEngland said:
Got an update for Windows Web Experience Pack, now the widgets board won't load. Just getting a big grey box.
I uninstalled and re-installed WEP but it's not fixed it. I can confirm it was working after the latest update to 22621.1343, this problem has come from the Experience Pack update.

Update: Just checked Widgets on another PC, working were fine. Updated WEP through the Store and now Widgets are broken.
Click to expand...
Yup your not the only one, as soon as we got that web experience pack the widgets window went blank.
 

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    Alienware 18 Area-51
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    Windows 11 25H2Qualcomm Snapdragon X Elite (12 Core) ARM bas...16GB LPDDR5Qualcomm Adreno X1-85
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Beta is fine here WEP version 1000.22639.1000.0
Dev did not change version 1000.25300.1000.0
 

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    AMD A9-9420
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    8 GB of DDR4
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OAT said:
Beta is fine here WEP version 1000.22639.1000.0
Dev did not change version 1000.25300.1000.0
Click to expand...
This is the version of Windows Experience Feature Pack and NOT the Windows Web Experience pack, two different things.
 

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MEG X870E Godlike
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Definitely not working... tried to uninstall and reinstall. Didn't work.
 

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Windows 11 ProThreadripper Pro 3945WX32 GB DDR4 3200/EEC HynixNvidia RTX 2070 Super FE
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Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Lenovo P620
CPU
Threadripper Pro 3945WX
Motherboard
Lenovo 1046
Memory
32 GB DDR4 3200/EEC Hynix
Graphics Card(s)
Nvidia RTX 2070 Super FE
Sound Card
N/A
Monitor(s) Displays
Samsung CRG5
Screen Resolution
1920X1080 240mHz
Hard Drives
Samsung PM9A1 1TB NVMe
Samsung 970 EVO Plus 500 GB NVMe
Samsung 850 EVO 1 TB
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Corsair K95 Platinum XT
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M65 Pro RGB
HHH03 said:
Definitely not working... tried to uninstall and reinstall. Didn't work.
Click to expand...
Yes I tried that this morning. Hopefully MS will update the WEP again in a few days
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
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900Mb/sec
Browser
Microsoft Edge
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Windows Defender
Sorry about the delay and the oversight:
Version 423.5100.0.0 Beta
Version 523.5000.20.0 Dev


Screenshot 2023-02-22 212040.jpg
 
Last edited:

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    Acer Nitro ANV15-51
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    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Thank you all so much. I just download the latest version 423.5100.0.0 from the MS Store and this resolved my issue. Something was wrong with the version installed yesterday but this new build fixed it for me.

Update: I also wanted to add that in Task Manager I now see WidgetService.exe running. This process was not running when I was having trouble with the widgets not working. I would only see Widgets.exe and various mswebedgeview2.exe processes launching.
 

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Windows 11
OS
Windows 11
Do you have the link to that download... I've tried to uninstall and reinstall without success. I get the weather on the taskbar, but nothing for the widget screen... absolutely nothing.
 

My Computer My Computer

At a glance

Windows 11 ProThreadripper Pro 3945WX32 GB DDR4 3200/EEC HynixNvidia RTX 2070 Super FE
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Lenovo P620
CPU
Threadripper Pro 3945WX
Motherboard
Lenovo 1046
Memory
32 GB DDR4 3200/EEC Hynix
Graphics Card(s)
Nvidia RTX 2070 Super FE
Sound Card
N/A
Monitor(s) Displays
Samsung CRG5
Screen Resolution
1920X1080 240mHz
Hard Drives
Samsung PM9A1 1TB NVMe
Samsung 970 EVO Plus 500 GB NVMe
Samsung 850 EVO 1 TB
Samsung 850 PRO 256 GB
PSU
1000 Watt Lenovo 80 plus Platinum
Keyboard
Corsair K95 Platinum XT
Mouse
M65 Pro RGB
HHH03 said:
Do you have the link to that download... I've tried to uninstall and reinstall without success. I get the weather on the taskbar, but nothing for the widget screen... absolutely nothing.
Click to expand...
It showed up as having an update available when I went into my Library in the Microsoft Store app. It was not listed at the top of the window as having an update available. However, when you scrolled down and found "Windows Web Experience Pack" the button to the right said "Update" instead of "Open".

I'm running Windows 11 22H2 in the Release Preview channel if that makes a difference.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Darthtater said:
It showed up as having an update available when I went into my Library in the Microsoft Store app. It was not listed at the top of the window as having an update available. However, when you scrolled down and found "Windows Web Experience Pack" the button to the right said "Update" instead of "Open".

I'm running Windows 11 22H2 in the Release Preview channel if that makes a difference.
Click to expand...
Oh, good find, I just checked mine after your post and it has an open/update button now so updated and widget window works again.
 

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System One System Two

  • At a glance

    Windows 11 25H2Intel Core Ultra 9 275HX (24-Core)64GB DDR5 6400MT/sNVIDIA GeForce RTX 5080 and Intel UHD Graphics
    OS
    Windows 11 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Alienware 18 Area-51
    CPU
    Intel Core Ultra 9 275HX (24-Core)
    Motherboard
    Alienware
    Memory
    64GB DDR5 6400MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 5080 and Intel UHD Graphics
    Sound Card
    Onboard, Realtek high-performance Audio chips (ALC3329 & ALC1708))
    Monitor(s) Displays
    300HZ 18-inch QHD 500 nit Comfort View+
    Screen Resolution
    2560 x 1600
    Hard Drives
    2TB NVMe M.2 PCIe Gen 5 SSD
    Case
    Magnesium Alloy
    Cooling
    Advanced Cryo-Tech Quad-Fan Cooling system & large vapor chamber
    Keyboard
    Cherry MX ultra low profile mechanical keyboard with per key AlienFX RGB lighting
    Mouse
    Logitech MX Master 4
    Browser
    Vivaldi (main), Firefox, Chrome, Edge
    Antivirus
    MS Defender and Malwarebytes Free

  • At a glance

    Windows 11 25H2Qualcomm Snapdragon X Elite (12 Core) ARM bas...16GB LPDDR5Qualcomm Adreno X1-85
    Operating System
    Windows 11 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Qualcomm Snapdragon X Elite (12 Core) ARM based CPU
    Motherboard
    Microsoft Corp.
    Memory
    16GB LPDDR5
    Graphics card(s)
    Qualcomm Adreno X1-85
    Sound Card
    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    120 Hz 13.8-inch 600 nit PixelSense Flow touchscreen
    Screen Resolution
    2304x1536
    Hard Drives
    1TB NVMe Gen 4 SSD
    Case
    Anodized Aluminum
    Cooling
    Traditional active cooling fan system
    Keyboard
    Mechanical QWERTY, backlit when in use
    Mouse
    Logitech MX Master 4 and Surface Arc Mouse
    Browser
    Vivaldi (main), Firefox, Chrome, Edge
    Antivirus
    MS Defender and Malwarebytes Free
Mine just updated and it's working again.
 

My Computer My Computer

At a glance

Windows 11 ProThreadripper Pro 3945WX32 GB DDR4 3200/EEC HynixNvidia RTX 2070 Super FE
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Lenovo P620
CPU
Threadripper Pro 3945WX
Motherboard
Lenovo 1046
Memory
32 GB DDR4 3200/EEC Hynix
Graphics Card(s)
Nvidia RTX 2070 Super FE
Sound Card
N/A
Monitor(s) Displays
Samsung CRG5
Screen Resolution
1920X1080 240mHz
Hard Drives
Samsung PM9A1 1TB NVMe
Samsung 970 EVO Plus 500 GB NVMe
Samsung 850 EVO 1 TB
Samsung 850 PRO 256 GB
PSU
1000 Watt Lenovo 80 plus Platinum
Keyboard
Corsair K95 Platinum XT
Mouse
M65 Pro RGB
Working now, WWEP updated to 423.5300 this morning. Quickly fixed by MS!
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
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