Dogtag
Member
- Local time
- 2:02 PM
- Posts
- 14
- OS
- Windows 11 Home 64-bit (10.0, Build 22635)
Hi,
I've been having issues with my WiFi crashing frequently. The only way to get the WiFi adapter to turn back on is to restart my laptop. This is especially frustrating during a work day and around calls. Sometimes, when I am at my desk, I can plug in my ethernet cable to not have to restart, but as soon as I want to move locations within the house, I have to restart to fix the issue.
I've tried different methods of resolving it, as suggested online, but nothing has worked so far. The troubleshooter tells me that WiFi is turned off, but the turn-on WiFi button does nothing. I have glanced into the event viewer and can see that the adapter is crashing. The network drivers are up to date.
Happy to provide diagnostic files to get to the bottom of this.
I've been having issues with my WiFi crashing frequently. The only way to get the WiFi adapter to turn back on is to restart my laptop. This is especially frustrating during a work day and around calls. Sometimes, when I am at my desk, I can plug in my ethernet cable to not have to restart, but as soon as I want to move locations within the house, I have to restart to fix the issue.
I've tried different methods of resolving it, as suggested online, but nothing has worked so far. The troubleshooter tells me that WiFi is turned off, but the turn-on WiFi button does nothing. I have glanced into the event viewer and can see that the adapter is crashing. The network drivers are up to date.
Happy to provide diagnostic files to get to the bottom of this.
- Windows Build/Version
- Windows 11 Version 23H2 (OS Build 22635.4145)
My Computer
System One
-
- OS
- Windows 11 Home 64-bit (10.0, Build 22635)
- Computer type
- Laptop
- Manufacturer/Model
- XPS 13 9380
- CPU
- Intel Core i7-8565U @ 1.80GHz (8CPUs), 2.0GHz
- Memory
- 8192MB RAM
- Graphics Card(s)
- Intel UHD Graphics 620
- Sound Card
- Realtek Audio (RTKVHD64.sys) version 6.0.9132.1
- Screen Resolution
- 3840 x 2160
- Internet Speed
- 100MB down and 40MB up