WiFi stopped working


nonnahnow

New member
Local time
6:51 PM
Posts
1
OS
windows 11
Under advanced network settings
Name: WiFi
Description: Intel(R) WiFi 6 Ax201 160MHz
Phy address ((MAC): 44:af:28:8b:as:ab
Status: not operational
Maximum transmission unit: 0
Connectivity (IPv4/IPv6): Disconnected
 
Windows Build/Version
Version 10.0.22621.2715

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
Laptop
Manufacturer/Model
RFS9CE35
If wifi worked before but no longer works then start by installing updated drivers from manufacturer's site for your adapter.

When done, reboot system and follow steps below:
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
Hello, and welcome to the forum.
This issue could be either hardware or software related. As was suggested, the first thing is to make sure you have the latest driver. Otherwise, from a software standpoint, here are things to try.
Try to connect wirelessly after each step. If you can connect after any step, you can stop.

1. Powercycle your router. Restart laptop. (Make sure other wireless devices can connect to your network)

2. Run network troubleshooter. Settings>System>troubleshoot>other troubleshooters>Network & Internet>-RUN

3. Reset network adapters Reset Network Adapters in Windows 11 Tutorial

4. Attached is @FreeBooter .bat file which resets network components. RIGHT click on the .bat file and select run as administrator.

5. Check for file system corruption. Open a command prompt as administrator and type
sfc /scannow
After system file checker completes, make note of whether it found and corrected any problems. If found and corrected, restart
If it found problems it could not correct, in command window type

dism /online /cleanup-image /restorehealth
Restart

6. Change power settings for wireless adapter in Power Options. Control Panel-power options-Balanced should be checked
Next to balanced, click change plan settings
Click Change Advanced Power Settings
Expand Wireless Adapter Settings
Expand Power Saving Mode
Under Setting change it to Maximum Performance

7. Open Control Panel-device manager
Expand Network Adapters
Right click on your wireless adapter and select properties
In Power Management tab- Uncheck 'allow the computer to turn off this device to save power'
Note: Changing these power settings uses more power, thereby affecting your battery if you use the device on battery power.

8. Repair Install Windows 11 Repair Install Windows 11 with an In-place Upgrade Tutorial

If none of that works one has to assume the wireless adapter is faulty. USB wireless adapters are cheap where I live. I keep one around to test with in just such cases. Hope one of these suggestions help.
 

Attachments

Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 26H2 26300.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 26H2 26300.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457

Latest Support Threads

Back
Top Bottom