Solved Win 11 machine not seeing my dvd burner


needlenoses

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I have an older LG (HL-DT-ST DB-RE) internal blue ray drive that has been in a win 7, win 10, and now a win 11 updated machine. Been a long while since I tried to use it but today I did. Slid in a DVD called "The natural" and it is just not recognized at all; blue light flashes for a long time and I can here the drive trying to read the disc to no avail . Tried standard DVD thinking that this drive would do both, as a test, and same thing. My standard LG drive works fine; pulled the cover of the pc and checked the plug ins but they look just fine. Tried updating the drivers and still the same. Drives are not expensive so I could just go out and pick another one up, but would like to try a few things first with your help!!!!!
 

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cereberus

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Always hard to tell.

It could be a driver issue, a disk issue, or a drive issue, power issue etc.

The obvious things to try are different disk, putting drive in a usb caddy, check drivers etc.

But my experience is that drives always become temperamental if not used a lot. Maybe dust etc.

It could just be a dirty laser head, In the old days, you could get cleaning disks, but not seen them for years.

I recently had similar grief and bought a new usb dvd writer and harmony was restored.
 

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jimbo45

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Hi there
If it was working with W10 a possible solution is to mount a "restore image" of your W10 system (Macrium allows you to mount an image acessible via file explorer), then go to (in W11) device manager -- and under DVD drives / unknown device go to properties --> update driver and point to windows/system32/Driverstore folder on the W10 image -- tick the include subfolders box as well.

Cheers
jimbo
 

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bobkn

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Does it read CDs? Drives use different lasers for CDs, DVDs, and BDs. It's possible for a laser to die, while the other laser(s) continue to work.

If you have a bootable DVD, try booting the PC from it. If you can boot from such a disk, then it's not a hardware issue.

If the hardware is OK, it may be the filters issue that has been around at least since NT4. Upperfilters Don't worry about the Vista reference.
 

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needlenoses

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I thought that it did read regular DVDs
 

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needlenoses

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Ok; I pulled out the unit and blew it out in the garage just in case. Installed it's original software disc ( 2010 ); put it back in place but used the wiring for the working unit. Wo9n't play anything including and CD's. So, I can pick up a new one locally for 85 to 100 dollars. So that is my plan noe. Thanks for input.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 1 T SSD/ WD 1T secondary
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    Logitech
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bobkn

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Just to be clear: you connected a known good drive to the PC (using the same cabling) and it ran? Meaning that the other drive appears to be dead?
 

My Computers

System One System Two

  • OS
    Windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus Prime Z690-A
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler

needlenoses

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correct; that's how it ended up; but that said, the blue light kept flashing and wouldn't stop.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 1 T SSD/ WD 1T secondary
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    82.7 down/21.1 up 5 ms ping
    Browser
    Edge
    Antivirus
    Defender
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