Solved Win 11 machine not seeing my dvd burner


needlenoses

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Location
British columbia Canada
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windows 11 up tp date.
I have an older LG (HL-DT-ST DB-RE) internal blue ray drive that has been in a win 7, win 10, and now a win 11 updated machine. Been a long while since I tried to use it but today I did. Slid in a DVD called "The natural" and it is just not recognized at all; blue light flashes for a long time and I can here the drive trying to read the disc to no avail . Tried standard DVD thinking that this drive would do both, as a test, and same thing. My standard LG drive works fine; pulled the cover of the pc and checked the plug ins but they look just fine. Tried updating the drivers and still the same. Drives are not expensive so I could just go out and pick another one up, but would like to try a few things first with your help!!!!!
 

My Computer

System One

  • OS
    windows 11 up tp date.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    82.7 down/21.1 up 5 ms ping
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Always hard to tell.

It could be a driver issue, a disk issue, or a drive issue, power issue etc.

The obvious things to try are different disk, putting drive in a usb caddy, check drivers etc.

But my experience is that drives always become temperamental if not used a lot. Maybe dust etc.

It could just be a dirty laser head, In the old days, you could get cleaning disks, but not seen them for years.

I recently had similar grief and bought a new usb dvd writer and harmony was restored.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0
Hi there
If it was working with W10 a possible solution is to mount a "restore image" of your W10 system (Macrium allows you to mount an image acessible via file explorer), then go to (in W11) device manager -- and under DVD drives / unknown device go to properties --> update driver and point to windows/system32/Driverstore folder on the W10 image -- tick the include subfolders box as well.

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
Does it read CDs? Drives use different lasers for CDs, DVDs, and BDs. It's possible for a laser to die, while the other laser(s) continue to work.

If you have a bootable DVD, try booting the PC from it. If you can boot from such a disk, then it's not a hardware issue.

If the hardware is OK, it may be the filters issue that has been around at least since NT4. Upperfilters Don't worry about the Vista reference.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
I thought that it did read regular DVDs
 

My Computer

System One

  • OS
    windows 11 up tp date.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    82.7 down/21.1 up 5 ms ping
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Ok; I pulled out the unit and blew it out in the garage just in case. Installed it's original software disc ( 2010 ); put it back in place but used the wiring for the working unit. Wo9n't play anything including and CD's. So, I can pick up a new one locally for 85 to 100 dollars. So that is my plan noe. Thanks for input.
 

My Computer

System One

  • OS
    windows 11 up tp date.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    82.7 down/21.1 up 5 ms ping
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Just to be clear: you connected a known good drive to the PC (using the same cabling) and it ran? Meaning that the other drive appears to be dead?
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
correct; that's how it ended up; but that said, the blue light kept flashing and wouldn't stop.
 

My Computer

System One

  • OS
    windows 11 up tp date.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built on ASUS board
    CPU
    Intel I5 8600
    Motherboard
    ASUS Prime B360-Plus
    Memory
    16 gig
    Graphics Card(s)
    Nvidia GeForce GTX 1050 TI
    Sound Card
    NVIDIA
    Monitor(s) Displays
    Samsung S27D590
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    82.7 down/21.1 up 5 ms ping
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
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