Solved Win 11 machine not seeing my dvd burner


needlenoses

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windows 11 up tp date.
I have an older LG (HL-DT-ST DB-RE) internal blue ray drive that has been in a win 7, win 10, and now a win 11 updated machine. Been a long while since I tried to use it but today I did. Slid in a DVD called "The natural" and it is just not recognized at all; blue light flashes for a long time and I can here the drive trying to read the disc to no avail . Tried standard DVD thinking that this drive would do both, as a test, and same thing. My standard LG drive works fine; pulled the cover of the pc and checked the plug ins but they look just fine. Tried updating the drivers and still the same. Drives are not expensive so I could just go out and pick another one up, but would like to try a few things first with your help!!!!!
 

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windows 11 up tp date.AMD Rysen 5 5600 G32 gigNvidia GEFORCE RTX 2060 6 gig
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windows 11 up tp date.
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Self Built on ASUS board
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AMD Rysen 5 5600 G
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ASUS Prime B360-Plus
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Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Always hard to tell.

It could be a driver issue, a disk issue, or a drive issue, power issue etc.

The obvious things to try are different disk, putting drive in a usb caddy, check drivers etc.

But my experience is that drives always become temperamental if not used a lot. Maybe dust etc.

It could just be a dirty laser head, In the old days, you could get cleaning disks, but not seen them for years.

I recently had similar grief and bought a new usb dvd writer and harmony was restored.
 

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Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
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Windows 11 Pro + Win11 Canary VM.
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Laptop
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ASUS Zenbook 14
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I9 13th gen i9-13900H 2.60 GHZ
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Yep, Laptop has one.
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Hi there
If it was working with W10 a possible solution is to mount a "restore image" of your W10 system (Macrium allows you to mount an image acessible via file explorer), then go to (in W11) device manager -- and under DVD drives / unknown device go to properties --> update driver and point to windows/system32/Driverstore folder on the W10 image -- tick the include subfolders box as well.

Cheers
jimbo
 

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Does it read CDs? Drives use different lasers for CDs, DVDs, and BDs. It's possible for a laser to die, while the other laser(s) continue to work.

If you have a bootable DVD, try booting the PC from it. If you can boot from such a disk, then it's not a hardware issue.

If the hardware is OK, it may be the filters issue that has been around at least since NT4. Upperfilters Don't worry about the Vista reference.
 

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    Windows 11 26300.9278Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26300.9278
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    PC/Desktop
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    homebuilt
    CPU
    Amd Threadripper 7970X
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    Gigabyte TRX50 Aero D Rev. 1.0
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    windows 11 26300.9278Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
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    windows 11 26300.9278
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    PC/Desktop
    Manufacturer/Model
    homebuilt
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    Intel I9-13900K
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    Asus RoG Strix Z690-E
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    64GB G.Skill DDR5-6000
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    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
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    Cherry Streaming (wired)
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    Logitech M500s (wired)
I thought that it did read regular DVDs
 

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windows 11 up tp date.AMD Rysen 5 5600 G32 gigNvidia GEFORCE RTX 2060 6 gig
OS
windows 11 up tp date.
Computer type
PC/Desktop
Manufacturer/Model
Self Built on ASUS board
CPU
AMD Rysen 5 5600 G
Motherboard
ASUS Prime B360-Plus
Memory
32 gig
Graphics Card(s)
Nvidia GEFORCE RTX 2060 6 gig
Sound Card
NVIDIA
Monitor(s) Displays
Samsung Odyssey CG560 43 inch
Screen Resolution
1920 X 1080
Hard Drives
Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
Case
Deepcool CG560
Keyboard
Logitech
Mouse
Logitech
Internet Speed
500 down/500 up 3 ms ping
Browser
Edge
Antivirus
Defender
Other Info
Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Ok; I pulled out the unit and blew it out in the garage just in case. Installed it's original software disc ( 2010 ); put it back in place but used the wiring for the working unit. Wo9n't play anything including and CD's. So, I can pick up a new one locally for 85 to 100 dollars. So that is my plan noe. Thanks for input.
 

My Computer My Computer

At a glance

windows 11 up tp date.AMD Rysen 5 5600 G32 gigNvidia GEFORCE RTX 2060 6 gig
OS
windows 11 up tp date.
Computer type
PC/Desktop
Manufacturer/Model
Self Built on ASUS board
CPU
AMD Rysen 5 5600 G
Motherboard
ASUS Prime B360-Plus
Memory
32 gig
Graphics Card(s)
Nvidia GEFORCE RTX 2060 6 gig
Sound Card
NVIDIA
Monitor(s) Displays
Samsung Odyssey CG560 43 inch
Screen Resolution
1920 X 1080
Hard Drives
Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
Case
Deepcool CG560
Keyboard
Logitech
Mouse
Logitech
Internet Speed
500 down/500 up 3 ms ping
Browser
Edge
Antivirus
Defender
Other Info
Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.
Just to be clear: you connected a known good drive to the PC (using the same cabling) and it ran? Meaning that the other drive appears to be dead?
 

My Computers My Computers

  • At a glance

    Windows 11 26300.9278Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26300.9278
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway
  • At a glance

    windows 11 26300.9278Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26300.9278
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
correct; that's how it ended up; but that said, the blue light kept flashing and wouldn't stop.
 

My Computer My Computer

At a glance

windows 11 up tp date.AMD Rysen 5 5600 G32 gigNvidia GEFORCE RTX 2060 6 gig
OS
windows 11 up tp date.
Computer type
PC/Desktop
Manufacturer/Model
Self Built on ASUS board
CPU
AMD Rysen 5 5600 G
Motherboard
ASUS Prime B360-Plus
Memory
32 gig
Graphics Card(s)
Nvidia GEFORCE RTX 2060 6 gig
Sound Card
NVIDIA
Monitor(s) Displays
Samsung Odyssey CG560 43 inch
Screen Resolution
1920 X 1080
Hard Drives
Samsung 2T SSD Primary/ Samsung 1T SSD secondary; WD 4T for PLEX Storage; WD 4T external also for Plex . Also 3 HDD drives for PLEX backup.
Case
Deepcool CG560
Keyboard
Logitech
Mouse
Logitech
Internet Speed
500 down/500 up 3 ms ping
Browser
Edge
Antivirus
Defender
Other Info
Building a new desktop on the horizon; this was definitely a budget build based on circumstances at the time.

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