Solved Win 11 Updates Failing - Solution at Last!!!


slcidea

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OS
Windows 11
I followed these steps suggested by STRGGG on this forum and my problem with updates failing to complete was finally resolved. After months of struggling and posting on this forum with little success, I am happy to report that this fix worked! I've updated the suggested steps below with some minor changes.

1) Make sure to backup your system with Macrium or some other software so you can revert back if something goes wrong.
2) Download PsTools - Sysinternals
3) Extract PSExec.exe or PSExec64.exe depending on your system 32 or 64 bit from the archive.
4) Copy the PSExec.exe or PSExec64.exe in your root directory or directory of your choice.
5) Enter CMD in the Windows search box. Select Run as Administrator in the search results box. This is required to run at the System level.
6) Enter “psexec -s -i regedit.exe” in the command window (make sure you enter the path in CMD to go to the directory where the PSExec is located)
7) I extracted PSExec64 from the archive so I ran "psexec64 -s -i regedit.exe" instead
8) Navigate to registry key HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM
9) Select CurVal and right click the “Default” name in the right pane. Choose Delete
10)Do the same for OldVal
11)Reboot
12)Run Windows Update and install the 22H2 update. Good luck!

BTW, this fix also works on Win 10 update issues which have been plaguing many users since August 2022.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
I attempted this fix for my issue, but no luck. I'm attempting to upgrade Windows 11 2021H2 Pro to Windows 11 2022 H2 Pro. The result is always this error: 0xC1900101 - 0x30017 The installation failed in the FIRST_BOOT phase with an error during BOOT operation. I have attempted everything with no luck, then I saw your post and was a little optimistic since I have never seen this solution before. So I tried it, but I still get the same error message. My computer is fully compatible, properly setup, have plenty of space in the UEFI partition, have plenty of free space on my boot partition. When I followed your instructions, I ran the update directly from the ISO. The upgrade no longer shows up in Windows update. I do have TPM enabled, bitlocker encryption configured, secure boot enabled, etc. etc. One suggestion that someone made was to disable secure boot, which is a kind of workaround; however, you can't turn it back on, or you will get the same error. And it kind of defeats the secure boot security feature, which is supposed to be a prerequisite for installing Windows 11 in the first place! I've also re-installed factory settings which took me back to Windows 10 Pro. Then ran windows update, updated all my drivers, etc. Then the Windows 11 2022H1 updated showed up. Installed it, udpated all drivers again. Then the Windows 11 2022H2 udpate showed up, installed it, and I get that lame First_Boot phase error. No, I haven't opened a support ticket with Dell, since I don't necessarily feel like re-running every step I've taken which adds up to about 30 hours+ of time. I did post on the Dell forum where I uploaded various log files, but the reviewer said there was nothing useful in the logs, and suggested I open a ticket with Microsoft. Well, I decided to post here instead, since I found this unique fix. I was wondering if others have succesfully used this method, or perhaps there's something new I'm missing. Your help is appreciated.
 

My Computer

System One

  • OS
    Windows 11 2021 H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
    Motherboard
    Dell 018W12 A06
    Memory
    32 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650, Trigger 6 External Graphics, Intel UHC Graphics 630
    Sound Card
    Intel
    Monitor(s) Displays
    Dell 15.6 4K UHD OLED
    Screen Resolution
    3840 x 2160
    Hard Drives
    1TB M.2 PCIe NVMe SSD
    PSU
    130W Power Adapter
    Case
    Laptop case
    Cooling
    fan
    Keyboard
    Logitech Y-R0011
    Mouse
    Logitch MX Master
    Internet Speed
    300Gpbs
    Browser
    Edge
    Antivirus
    McAfee
I attempted this fix for my issue, but no luck. I'm attempting to upgrade Windows 11 2021H2 Pro to Windows 11 2022 H2 Pro. The result is always this error: 0xC1900101 - 0x30017 The installation failed in the FIRST_BOOT phase with an error during BOOT operation. I have attempted everything with no luck, then I saw your post and was a little optimistic since I have never seen this solution before. So I tried it, but I still get the same error message. My computer is fully compatible, properly setup, have plenty of space in the UEFI partition, have plenty of free space on my boot partition. When I followed your instructions, I ran the update directly from the ISO. The upgrade no longer shows up in Windows update. I do have TPM enabled, bitlocker encryption configured, secure boot enabled, etc. etc. One suggestion that someone made was to disable secure boot, which is a kind of workaround; however, you can't turn it back on, or you will get the same error. And it kind of defeats the secure boot security feature, which is supposed to be a prerequisite for installing Windows 11 in the first place! I've also re-installed factory settings which took me back to Windows 10 Pro. Then ran windows update, updated all my drivers, etc. Then the Windows 11 2022H1 updated showed up. Installed it, udpated all drivers again. Then the Windows 11 2022H2 udpate showed up, installed it, and I get that lame First_Boot phase error. No, I haven't opened a support ticket with Dell, since I don't necessarily feel like re-running every step I've taken which adds up to about 30 hours+ of time. I did post on the Dell forum where I uploaded various log files, but the reviewer said there was nothing useful in the logs, and suggested I open a ticket with Microsoft. Well, I decided to post here instead, since I found this unique fix. I was wondering if others have succesfully used this method, or perhaps there's something new I'm missing. Your help is appreciated.
That's the exact error message I was getting when I had the problem and it points to driver issue. But this fix that I applied fixed my problem and the updates are working fine. I take it that you followed the instructions and were able to get into the registry with elevated privileges to access the SECURITY and make the changes as outlined. If this didn't work then could be that your problem is something else.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
Yes - I was able to access:
Computer\HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\OldVal
and
Computer\HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\CurrVal

I noticed that you have CurVal listed, when mine is "Currval".

I deleted the default value in each and rebooted. I noticed after I rebooted, there was a default value again in CurrVal. So should I delete the default value, not reboot and try the update?

I checked the crash dump directories - the module which the error occurred was c:\windows\system32\drivers\ndis.sys. Bugcheck code:
0x15E(0x25, 0x26, 0xFFFF988D7007EE68, 0x0)

 

My Computer

System One

  • OS
    Windows 11 2021 H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
    Motherboard
    Dell 018W12 A06
    Memory
    32 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650, Trigger 6 External Graphics, Intel UHC Graphics 630
    Sound Card
    Intel
    Monitor(s) Displays
    Dell 15.6 4K UHD OLED
    Screen Resolution
    3840 x 2160
    Hard Drives
    1TB M.2 PCIe NVMe SSD
    PSU
    130W Power Adapter
    Case
    Laptop case
    Cooling
    fan
    Keyboard
    Logitech Y-R0011
    Mouse
    Logitch MX Master
    Internet Speed
    300Gpbs
    Browser
    Edge
    Antivirus
    McAfee
Yes - I was able to access:
Computer\HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\OldVal
and
Computer\HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\CurrVal

I noticed that you have CurVal listed, when mine is "Currval".

I deleted the default value in each and rebooted. I noticed after I rebooted, there was a default value again in CurrVal. So should I delete the default value, not reboot and try the update?

I checked the crash dump directories - the module which the error occurred was c:\windows\system32\drivers\ndis.sys. Bugcheck code:
0x15E(0x25, 0x26, 0xFFFF988D7007EE68, 0x0)
Sorry, that's just a typo with a missing "r". After the registry change you have to reboot before attempting the update. Just make sure you follow the instructions exactly as shown. Doesn't hurt to give it another try.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
I did, thanks. Same problem. I also decided to install it from scratch using a bootable USB drive. Same error. I used Macrium to restore the C partition and ran a boot repair and I'm back to where I was. Thanks, anyway. I'll post again if/when I ever figure this out.
 

My Computer

System One

  • OS
    Windows 11 2021 H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
    Motherboard
    Dell 018W12 A06
    Memory
    32 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650, Trigger 6 External Graphics, Intel UHC Graphics 630
    Sound Card
    Intel
    Monitor(s) Displays
    Dell 15.6 4K UHD OLED
    Screen Resolution
    3840 x 2160
    Hard Drives
    1TB M.2 PCIe NVMe SSD
    PSU
    130W Power Adapter
    Case
    Laptop case
    Cooling
    fan
    Keyboard
    Logitech Y-R0011
    Mouse
    Logitch MX Master
    Internet Speed
    300Gpbs
    Browser
    Edge
    Antivirus
    McAfee
I did, thanks. Same problem. I also decided to install it from scratch using a bootable USB drive. Same error. I used Macrium to restore the C partition and ran a boot repair and I'm back to where I was. Thanks, anyway. I'll post again if/when I ever figure this out.
Sounds like your issue is unrelated to this fix and could be a driver issue given the code 0xC1900101 - 0x30017.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
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