Win11 BSOD after fresh OS and fresh parts


dciborow

Member
Local time
6:38 AM
Posts
7
OS
Windows 11
Been having constant BSOD, "Critical Process Died". After quick debug, went full nuclear, and am down to just a fresh install with graphics card drives.

The computer began BSODing about a week ago. At the time I was on a Preview release branch of Windows 11. I began debugging with that version, but have since switched back to the standard release. The one major difference between when I started, which I have not reverted, is I have updated my ASUS bio to the latest version released in November, which turns on TPM by default for Win11.

Computer at Beginning:
intel i9-7920x 2066 (Out-Of-Warranty previous replaced 18 months ago)
8x 32g Ram TridentZ 3200mhz
EVGA Nvidia 2080 Hydro (Warranty)
ASUS Nvidia 1080 TI
Samsung 1TB 980 Pro
Asus Prime Deluxe X299 (Out-Of-Warranty previous replaced 18 months ago)
3x - Dell P2721Q - 27" 4k

Computer Now, after new CPU, new HD and extra Ram and Graphics removed.
intel i9-10980XE (Warranty)
1x
32g Ram TridentZ 3200mhz
EVGA Nvidia 2080 Hydro (Warranty)
Samsung 2TB 980 Pro (Warranty)

I have also swapped all pieces back and forth (I lack an extra motherboard, this thread is my last try before ordering a new one).

Typically I will blue screen as soon as opening a game and beginning to play. But I am also able to reproduced the bluescreen by running PC UserBenchmark.
When I first installed the new CPU, I was able to get a few successful runs, for example here.

But now, I am unable to complete a run, even after a fresh install of Windows and a full strip down of my hardware. I have also turned off any type of overclocking, particularly XMP, (which has never been on with new CPU) Games still also crash the computer, but been using the Benchmark tool for fast testing on new OS install.


One Drive Link to Log Collection Docs
 
Windows Build/Version
Windows 11 Version 21H2 OS Build 22000.318

Attachments

  • THETOWER-(2022-01-03_17-07-30).zip
    189.9 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
Please activate the Windows license to make sure that it is able to activate:


Administrative command prompt: (windows update troubleshooter)
msdt.exe -id WindowsUpdateDiagnostic
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Activated, with no impact. BSOD reproduced. Here are logs after recent crash.
 

Attachments

  • THETOWER-(2022-01-03_18-30-06).zip
    227.3 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
The bugchecks seen in the log files were 21A and EF.


1) List any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption


2) Run the DM log collector and upload results into this thread (this is in addition to the V2 log collector)


3) Open administrative command prompt and type or copy and paste:
sfc /scannow
dism /online /cleanup-image /restorehealth
wmic recoveros set autoreboot = false
wmic recoveros get autoreboot

Post images or share links for the commands with results.


4) Post share links with the event logs:


5) Post images for the Microsoft compatibility tester:


6) The ASUS website did not display any supported drivers for Windows 11
Are you currently using only Microsoft default drivers and Nvidia GPU drivers?
Or were some Windows 10 drivers installed?


7) Run these software tests: (post images or share links into this thread)

a) Hard Drive Tune: (free or trial version)
Post images for results on these tabs:
1) Health
2) Benchmark
3) Full error scan

b) Sea Tools for Windows
1) long generic test

c) Samsung Magician (some models are supported)
Post images for these results:
1) Drive details
2) Update software / firmware
3) Diagnostic scan > full scan
4) Performance benchmark
5) Over provisioning
6) Performance optimization
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
With the Windows 11 activation and windows updates there were many drivers installed.


The computer can be monitored to see whether the computer is stable / unstable with the new drivers.

These drive tests can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Samsung Magician full scan


For any BSOD please upload results for both: V2 and DM



Code:
Base System Device    PCI\VEN_8086&DEV_2034&SUBSYS_00008086&REV_07\3&3AA59A3&0&28    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2044&SUBSYS_00008086&REV_07\3&36CB97A3&0&54    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2044&SUBSYS_00008086&REV_07\3&36CB97A3&0&64    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2086&SUBSYS_00008086&REV_07\3&2411E6FE&0&F6    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_2088&SUBSYS_00000000&REV_07\3&3AA59A3&0&B9    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2035&SUBSYS_00000000&REV_07\3&3AA59A3&0&2A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2066&SUBSYS_00008086&REV_07\3&36CB97A3&0&40    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2066&SUBSYS_00008086&REV_07\3&36CB97A3&0&48    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2041&SUBSYS_00008086&REV_07\3&36CB97A3&0&51    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2041&SUBSYS_00008086&REV_07\3&36CB97A3&0&61    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2083&SUBSYS_00008086&REV_07\3&2411E6FE&0&F3    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2049&SUBSYS_00008086&REV_07\3&36CB97A3&0&59    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2049&SUBSYS_00008086&REV_07\3&36CB97A3&0&69    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2055&SUBSYS_00008086&REV_07\3&2411E6FE&0&E9    The drivers for this device are not installed.
SM Bus Controller    PCI\VEN_8086&DEV_A2A3&SUBSYS_873C1043&REV_00\3&11583659&0&FC    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_204A&SUBSYS_00008086&REV_07\3&36CB97A3&0&5A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_204A&SUBSYS_00008086&REV_07\3&36CB97A3&0&6A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2080&SUBSYS_00008086&REV_07\3&2411E6FE&0&F0    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2046&SUBSYS_00008086&REV_07\3&36CB97A3&0&56    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2046&SUBSYS_00008086&REV_07\3&36CB97A3&0&66    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2014&SUBSYS_873C1043&REV_07\3&11583659&0&40    The drivers for this device are not installed.
PCI Data Acquisition and Signal Processing Controller    PCI\VEN_8086&DEV_A2B1&SUBSYS_873C1043&REV_00\3&11583659&0&A2    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2043&SUBSYS_00008086&REV_07\3&36CB97A3&0&53    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2043&SUBSYS_00008086&REV_07\3&36CB97A3&0&63    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2085&SUBSYS_00008086&REV_07\3&2411E6FE&0&F5    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2057&SUBSYS_00008086&REV_07\3&2411E6FE&0&EB    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&70    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&71    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&72    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&73    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&74    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&75    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&76    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&77    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&78    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&79    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7B    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7C    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7D    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7E    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&7F    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&80    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208E&SUBSYS_00008086&REV_07\3&2411E6FE&0&81    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2040&SUBSYS_00008086&REV_07\3&36CB97A3&0&50    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2040&SUBSYS_00008086&REV_07\3&36CB97A3&0&60    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2082&SUBSYS_00008086&REV_07\3&2411E6FE&0&F2    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2048&SUBSYS_00008086&REV_07\3&36CB97A3&0&58    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2048&SUBSYS_00008086&REV_07\3&36CB97A3&0&68    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2054&SUBSYS_00008086&REV_07\3&2411E6FE&0&E8    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2016&SUBSYS_00008086&REV_07\3&11583659&0&42    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2018&SUBSYS_00008086&REV_07\3&3AA59A3&0&A8    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2018&SUBSYS_00008086&REV_07\3&3AA59A3&0&B0    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2018&SUBSYS_00008086&REV_07\3&3AA59A3&0&B4    The drivers for this device are not installed.
System Interrupt Controller    PCI\VEN_8086&DEV_2026&SUBSYS_20268086&REV_07\3&11583659&0&2C    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2034&SUBSYS_00008086&REV_07\3&36CB97A3&0&28    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2018&SUBSYS_00000000&REV_07\3&3AA59A3&0&B8    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2045&SUBSYS_00008086&REV_07\3&36CB97A3&0&55    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2045&SUBSYS_00008086&REV_07\3&36CB97A3&0&65    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2034&SUBSYS_00008086&REV_07\3&2411E6FE&0&28    The drivers for this device are not installed.
System Interrupt Controller    PCI\VEN_8086&DEV_2036&SUBSYS_20368086&REV_07\3&36CB97A3&0&2C    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2024&SUBSYS_873C1043&REV_07\3&11583659&0&28    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2042&SUBSYS_00008086&REV_07\3&36CB97A3&0&52    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2042&SUBSYS_00008086&REV_07\3&36CB97A3&0&62    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_204E&SUBSYS_00008086&REV_07\3&3AA59A3&0&92    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2084&SUBSYS_00008086&REV_07\3&2411E6FE&0&F4    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2056&SUBSYS_00008086&REV_07\3&2411E6FE&0&EA    The drivers for this device are not installed.
Network Controller    PCI\VEN_1AE9&DEV_0310&SUBSYS_00001AE9&REV_02\4&2C5BA569&0&00DB    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&21    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&22    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&23    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&24    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&25    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&26    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_00008086&REV_07\3&11583659&0&27    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_204D&SUBSYS_00008086&REV_07\3&3AA59A3&0&91    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2035&SUBSYS_00000000&REV_07\3&36CB97A3&0&2A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_204B&SUBSYS_00008086&REV_07\3&36CB97A3&0&5B    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_204B&SUBSYS_00008086&REV_07\3&36CB97A3&0&6B    The drivers for this device are not installed.
System Interrupt Controller    PCI\VEN_8086&DEV_2036&SUBSYS_20368086&REV_07\3&2411E6FE&0&2C    The drivers for this device are not installed.
System Interrupt Controller    PCI\VEN_8086&DEV_2036&SUBSYS_20368086&REV_07\3&3AA59A3&0&2C    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2021&SUBSYS_873C1043&REV_07\3&11583659&0&20    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&40    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&41    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&42    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&43    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&44    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&45    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&46    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&47    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&48    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&49    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4B    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4C    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4D    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4E    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&4F    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&50    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_208D&SUBSYS_00008086&REV_07\3&2411E6FE&0&51    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_204C&SUBSYS_00008086&REV_07\3&3AA59A3&0&90    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2081&SUBSYS_00008086&REV_07\3&2411E6FE&0&F1    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2047&SUBSYS_00008086&REV_07\3&36CB97A3&0&57    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2047&SUBSYS_00008086&REV_07\3&36CB97A3&0&67    The drivers for this device are not installed.
PCI Memory Controller    PCI\VEN_8086&DEV_A2A1&SUBSYS_873C1043&REV_00\3&11583659&0&FA    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_2015&SUBSYS_00008086&REV_07\3&11583659&0&41    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2025&SUBSYS_00000000&REV_07\3&11583659&0&2A    The drivers for this device are not installed.
Base System Device    PCI\VEN_8086&DEV_2035&SUBSYS_00000000&REV_07\3&2411E6FE&0&2A    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&A9    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&B1    The drivers for this device are not installed.
Performance Counters    PCI\VEN_8086&DEV_2088&SUBSYS_00008086&REV_07\3&3AA59A3&0&B5    The drivers for this device are not installed.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) List any of installed non-microsoft software
a. antivirus - none
b. firewall - none
c. drive encryption - none
Computer is now a fresh install of Win11. Only the Chipset Firmware and Nvidia Geforce + Nvidia Driver was installed outside of Windows update. No optional updates have been installed. (Before I started this fresh OS, i had tried hand installing as many drivers as I could without it ever getting better).

2) Run the DM log collector and upload results into this thread (this is in addition to the V2 log collector)
I have to look into this program more. It says it output onto my desktop but I can't find it. In my Event Logs, I see an error about not producing a dump file. I have also tried to set my dump file size to small but still see no dump file created. Could this be why the tool is not generating an output for me?

3) Open administrative command prompt and type or copy and paste:
sfc /scannow
1641258758385.png
dism /online /cleanup-image /restorehealth
1641258956909.png

wmic recoveros set autoreboot = false
wmic recoveros get autoreboot
1641258974565.png
4)

I get these two events particularly during my BSOD

1641259145248.png
1641259156574.png

5)Post images for the Microsoft compatibility tester:
1641258900527.png

6) I installed the Windows 10 x64 driver for "Intel Chipset Driver"
V10.1.18121.8164 WIN10 64BIT

7)
c) Samsung Magician (some models are supported)
1) Drive details
1641259694848.png
2) Update software / firmware
1641259773870.png
3) Diagnostic scan > full scan
4) Performance benchmark
5) Over provisioning
1641259730863.png
6) Performance optimization
1641259747121.png

Posting this info now before I start the tools in case of more BSOD.
 

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
When available please post share links with the event logs.

For the DM log collector please post any error messages or codes.

Post a new V2.


There was an overheating problem:

Temperature : 49
TemperatureMax : 82


Download and install one of these temperature monitoring software:

Speccy:

HW Monitor:

Speed Fan:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Running Samsung Diagnostic Scan right now.

I have several optional windows updates that I have not yet installed. Should I install these before continuing or leave them?
1641260207460.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
I have something weird with my desktop being "Users/user/onedrive/desktop", found the DM files when i manually searched for "Users/username/desktop/
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
@zbook ,
after installing Speccy and watching it run the Benchmark tool completed for the first time. I also installed the Samsung M2 driver since last benchmark failure.
1641261153038.png

I will go and install some games now and see if they run or cause heat problems. (Boarderlands 3 has a very nice Graphics stress tester)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i9-10980XE
    Motherboard
    Asus Prime Deluxe
    Memory
    8xDDR4-3200 TridentZ RGB
    Graphics Card(s)
    EVGA RTX 2080 Hyrdo
    Monitor(s) Displays
    Dell P2721
    Screen Resolution
    4k
    Hard Drives
    Samsung 2 TB 980 Pro
    Samsung 1 TB 980 Pro
    Case
    The Tower 900
    Cooling
    Custom Watercooling
    Keyboard
    Razer Naga
    Mouse
    Ergodoz EZ
    Internet Speed
    1g
    Browser
    Edge
    Antivirus
    Windows
    Other Info
    employed by Microsoft
The computer had 8 BSOD today:

5 bugcheck 21A
3 bugcheck EF

None of the BSOD created dump files.


Many of the events reported possible corruption.


After the Samsung drive tests have completed please post the results and place the computer into safe mode or safe mode with networking.
(shift + restart)

If necessary the remaining drive tests can be completed at a later time.

A clean install may be performed for testing purposes.


Plan to run in safe mode continuously for 3 or more days.


For any BSOD run both V2 and DM and post share links into this thread.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Running Samsung Diagnostic Scan right now.

I have several optional windows updates that I have not yet installed. Should I install these before continuing or leave them?
View attachment 17595

Yes - definitely install all of these. It may be their absence is causing your problem.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Mouse
    Logitech Wireless
    Keyboard
    Microsoft
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender

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