Solved Windows 10 update fails at 97% every time.

dalchina · Apr 30, 2026

You should be able to find a way to disable that. I seem to recall Nvidia's update is independent of Windows Update.

To stop Nvidia driver updates, you can disable automatic updates within the Nvidia app or GeForce Experience under the preferences/settings menu. To prevent Windows from overriding your choice, disable driver updates in Device Installation Settings, edit Group Policy to "do not include drivers with Windows updates", or uninstall GeForce Experience and update manually.

More from Google search for
disable Nvidia driver update

How do I stop nVidia from auto-downloading updates? - Windows 10 Help Forums

I understand downloading updates helps patch up security holes, add features, etc.., but I don't have the greatest of internet connections because of where I live and how much money I earn. Lately, I see that geforce experience, or some other nVidia relat

www.tenforums.com

zbook · Apr 30, 2026

QuicktellPro said:
I tried installing the Nvidia driver first and it bricked my display. What steps can I take to recover please?

See if you can use Display Driver Uninstaller (DDU) to clean install the Nvidia GPU driver nvlddmkm.sys:

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver

www.sevenforums.com

Download Display Driver Uninstaller (DDU) Official Latest Version

Download Display Driver Uninstaller (DDU) free from Wagnardsoft, the official source. Remove NVIDIA, AMD, Intel drivers cleanly.

www.wagnardsoft.com

Code:

Name    NVIDIA GeForce GTX 1070
PNP Device ID    PCI\VEN_10DE&DEV_1BE1&SUBSYS_11B71462&REV_A1\4&14E44D00&0&0008
Adapter Type    NVIDIA GeForce GTX 1070, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_0466b94dfaa18b1b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_0466b94dfaa18b1b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_0466b94dfaa18b1b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_0466b94dfaa18b1b\nvldumdx.dll
Driver Version    32.0.15.8180
INF File    oem27.inf (Section061 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMII.INF_AMD64_0466B94DFAA18B1B\NVLDDMKM.SYS (32.0.15.8180, 105.44 MB (110,561,512 bytes), 07/12/2025 15:14)

QuicktellPro · Apr 30, 2026

According to the MSI instructions for BIOS updating, they say not to update the BIOS unless the existing version is causing problems. Do you still think I should do it anyway?

Regarding the Nvidia display driver, again I question whether I really need to downgrade from the current version to the 2017 version given that the current version seems to be working fine? Were the hangs/freezes errors you mentioned constant or just a one-off event?

Also, since recovering the system to the image taken before updating Windows yesterday using Reflect, Windows claims it can find no new updates and update history shows the 2 updates that were installed yesterday morning. I assume this is because the download/successful install record is kept in the cloud. If I go into uninstall updates, they are shown there as available to uninstall which in theory should be impossible because the image I rolled back to was created roughly 2 hours before the updates were supposedly installed. Should I try uninstalling them and then let Windows reinstall them?

dalchina · Apr 30, 2026

What now is your full build number? If that is current then you should be fine. (See News section).

zbook · Apr 30, 2026

QuicktellPro said:
Were the hangs/freezes errors you mentioned constant or just a one-off event?

The log collector data

started Date: 2026-04-28T07:30:04.0370000Z

ended Date: 2026-04-29T10:58:35.1250000Z

There were 7 reports in 1 day, 3 hours, 28 minutes, and 31 seconds.

QuicktellPro · May 1, 2026

dalchina said:
What now is your full build number? If that is current then you should be fine. (See News section).

I'm running Windows 10 22H2 v19045.7184. I believe this is the current version as it was released on April 14.

QuicktellPro · May 1, 2026

zbook said:
The log collector data

started Date: 2026-04-28T07:30:04.0370000Z

ended Date: 2026-04-29T10:58:35.1250000Z

There were 7 reports in 1 day, 3 hours, 28 minutes, and 31 seconds.

I ran Event Viewer and there are plenty of errors shown, but none for anything to do with Nividia. TBH, I have never known the Event Viewer to be clean of errors, even on my regular laptop. With the MSI open at the moment, everything seems to be working normally. Is there some tool that would allow me to see any issues with the current Nvidia graphics?

BTW, you didn't answer me as to whether I should still update the BIOS? My main concern is that if I brick the machine, I'm not sure how to recover it, unless Reflect also backs up the BIOS, and as the old saying goes "If it ain't broken, don't fix it."

zbook · May 1, 2026

Please post a new V2 share link into the newest post.

https://www.elevenforum.com/attachments/v2-log-collector1-11-zip.34993/

QuicktellPro · May 1, 2026

zbook said:
Please post a new V2 share link into the newest post.

Here you go.

zbook · May 1, 2026

Today is 05/01/26.

Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

The lasted reported hang / freeze was on 04/29.

The last reported live kernel event related to GPU was on 04/29.

The last reported unexpected shutdown was 04/30.

The logs did not report any new BSODs.

Nvidia GPU driver (prior) 32.0.15.8180 > (current) 21.21.13.7639

Some monitoring can be performed using:

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...

www.elevenforum.com

Code:

Name    NVIDIA GeForce GTX 1070
PNP Device ID    PCI\VEN_10DE&DEV_1BE1&SUBSYS_11B71462&REV_A1\4&14E44D00&0&0008
Adapter Type    GeForce GTX 1070, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1070logs
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_66b3e83cd3828982\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_66b3e83cd3828982\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_66b3e83cd3828982\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_66b3e83cd3828982\nvwgf2umx.dll
Driver Version    21.21.13.7639
INF File    oem27.inf (Section146 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMI.INF_AMD64_66B3E83CD3828982\NVLDDMKM.SYS (21.21.13.7639, 13.57 MB (14,229,432 bytes), 30/04/2026 10:01)

Code:

Event[2203]:
  Log Name: System
  Source: Display
  Date: 2026-04-29T16:58:13.9410000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1982]:
  Log Name: System
  Source: Display
  Date: 2026-04-29T16:42:23.1370000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1874]:
  Log Name: System
  Source: Display
  Date: 2026-04-29T16:40:50.9140000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1711]:
  Log Name: System
  Source: Display
  Date: 2026-04-29T12:49:05.7540000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1278]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T19:35:40.0250000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1168]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T19:33:08.5400000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[1048]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T19:21:36.4310000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[811]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T08:38:48.6890000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[703]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T08:36:15.8630000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[583]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T08:24:36.4900000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[87]:
  Log Name: System
  Source: Display
  Date: 2026-04-28T07:30:15.6300000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[2299]:
  Log Name: System
  Source: EventLog
  Date: 2026-04-30T17:46:07.3570000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PBC
  Description:
The previous system shutdown at 10:53:26 AM on ?4/?30/?2026 was unexpected.

Code:

Event[2283]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2026-04-30T10:09:16.8530000Z
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: PBC
  Description:
Installation Failure: Windows failed to install the following update with error 0x8024200B: NVIDIA - Display - 12/7/2017 12:00:00 AM - 23.21.13.8863.

QuicktellPro · May 2, 2026

zbook said:
Today is 05/01/26.

Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

The lasted reported hang / freeze was on 04/29.

The last reported live kernel event related to GPU was on 04/29.

The last reported unexpected shutdown was 04/30.

The logs did not report any new BSODs.

Nvidia GPU driver (prior) 32.0.15.8180 > (current) 21.21.13.7639

Some monitoring can be performed using:

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...

www.elevenforum.com

Thanks for looking into this for me.
The info you provided suggests that the Nvidia driver has been replaced with the old 2017 version although I do not know how that could be possible seeing as I was forced to recover the system by restoring the Reflect image taken on 04/28. Indeed, the unexpected shutdown was caused by the screen going completely black after attempting to install the older graphics driver.

Nonetheless, the machine appears to be running well at the moment.

The reliability monitor showed plenty of issues in the last few days although the only issue today, which has appeared every day, is the failure and stopping of the Microsoft Xbox Game Bar. I don't use an Xbox and I certainly don't need a game bar. Although the info claims it is a startup item, I have been unable to find it. I can, however, see it as an installed app, so I'm wondering whether a simple uninstall will solve the problem?

Source
Game Bar

Summary
Stopped responding and was closed

Date
?02/?05/?2026 11:47

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.326.4151.0_x64__8wekyb3d8bbwe\GameBar.exe

Problem signature
Problem Event Name: MoAppHangXProc
Package Full Name: Microsoft.XboxGamingOverlay_7.326.4151.0_x64__8wekyb3d8bbwe
Application Name: praid:App
Application Version: 7.326.4151.0
Application Timestamp: 69dfd20c
Hang Signature: fa7a
Hang Type: 4194376
Waiting on Package Full Name: Microsoft.XboxGamingOverlay_7.326.4151.0_x64__8wekyb3d8bbwe
Waiting on Application Name: praid:App
Waiting on Application Version: 7.326.4151.0
OS Version: 10.0.19045.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: fa7aa18f6681d2ffe589f564b58b07cc
Additional Hang Signature 2: 4564
Additional Hang Signature 3: 4564b570b498e21c4189cacadf32a102
Additional Hang Signature 4: 9dc2
Additional Hang Signature 5: 9dc2bd63c64b2e11938d2a206cc9e6af
Additional Hang Signature 6: 9b26
Additional Hang Signature 7: 9b26dda3694cf70ba3fd860b0e4aee85

Extra information about the problem
Bucket ID: cb0ee4c7fb8d9f20b7963dbf5728cee7 (1699613801389280999)

dalchina · May 2, 2026

the Nvidia driver has been replaced with the old 2017 version

the machine appears to be running well at the moment.

Make sure you have taken appropriate action to prevent it being updated.

QuicktellPro · May 2, 2026

dalchina said:
Make sure you have taken appropriate action to prevent it being updated.

I can't.

zbook · May 2, 2026

QuicktellPro said:
the machine appears to be running well at the moment.

Please make a new backup image.

How to Backup and Restore Device Drivers in Windows 10:

Backup and Restore Device Drivers in Windows 10

How to Backup and Restore Device Drivers in Windows 10

www.tenforums.com

How to temporarily prevent a driver update from reinstalling in Windows 10:

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window

Hide Windows Updates or driver updates:

Windows Update: FAQ - Microsoft Support

Learn how to get the latest Windows updates. Find answers to FAQ about updating Windows to keep your PC up to date.

support.microsoft.com

Applies to: Windows 10

QuicktellPro · May 2, 2026

zbook said:
Please make a new backup image.

Do you mean a new Reflect image?

I have backed up the drivers. Although the latest Nvidia driver was automatically downloaded, I did not click on the install button, so I'm still running the older version, but it won't allow me access to settings or dashboard.

dalchina · May 2, 2026

Make sure you have taken appropriate action to prevent it being updated.
I can't

Then I suggest you do some research on how Nvidia updates, and hack it- e.g. rename the appropriate exe file, disable the scheduled task, or set an appropriate firewall rule.

QuicktellPro · May 2, 2026

dalchina · May 2, 2026

QuicktellPro · May 2, 2026

Since disabling the Killer Network service the app is no longer shown as being available to uninstall. The only one remaining is the Killer Intelligence Center. As Windows manages network functionality, do I even need to have any Killer apps at all?

QuicktellPro · May 2, 2026

I tried restarting again after disabling the Killer Network service. This time, reliability monitor threw a hissy fit!

Solved Windows 10 update fails at 97% every time.

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