Solved Windows 11 23H2 upgrade to Windows 11 24H2


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Windows 11 23H2 OS Build - 22631-6199
During upgrade process (five times with ll eleven forum solutions) unable to upgrade my PC to Windows 11 24H2. whenever tries it show 100 % update and then finally receives error 0xC1900101 and roll back
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
Error 0xc1900101 is a common Windows update rollback code indicating a driver incompatibility, often causing bluescreens or system freezes during installation. The most effective solutions include updating/reinstalling drivers, disconnecting unnecessary external hardware, freeing up sufficient disk space (at least 64 GB), and running system file checks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Error 0xc1900101 is a common Windows update rollback code indicating a driver incompatibility, often causing bluescreens or system freezes during installation. The most effective solutions include updating/reinstalling drivers, disconnecting unnecessary external hardware, freeing up sufficient disk space (at least 64 GB), and running system file checks.
running hvciscan_amd64.exe file , the attach are the results. I appreciate your reply , however every time run SFC , DISM and disconnecting all peripherals , the same error code generate.
 

Attachments

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
I have run CPUI-Z utility to verify that CPU have SSE 4.2 , It support SSE 4.2 as Windows 11 requirement. However PC has TPM 1.2.
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
That scan file i'm not familiar with won't help me, or you identify driver problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
During upgrade process (five times with ll eleven forum solutions) unable to upgrade my PC to Windows 11 24H2. whenever tries it show 100 % update and then finally receives error 0xC1900101 and roll back
Skip 24H2 - download latest 25H2 iso from MS, mount it as a drive and run setup.exe.
No point in upgrading to 24H2 - it will be obsolete by October.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
running hvciscan_amd64.exe file , the attach are the results. I appreciate your reply , however every time run SFC , DISM and disconnecting all peripherals , the same error code generate.
Your PC has SafeNet Inc.'s Sentinel HASP drivers installed, because you own a software product that uses a HW licensing key.

This version of HASP is not trusted by W11's stricter security policies. Given the situation, I would not recommend upgrading to W11 without understanding what the software compatibility issues are on W11. It may be that you will need an entirely new PC, because of a lack of updated drivers on W11.

If the HASP drivers for software licensing need replacement, then a newer version of your app may be required at the same time.

Depending on your circumstances, you should leave this PC on W10 if there isn't a W11 version of your app, or you can't migrate to it. But you should contact the app's publisher and check if your app can reliably work in W11.
 

My Computer

System One

  • OS
    Windows 7
Please perform the following steps:




1) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~






2) Run Tuneup plus > post a share link







3) Run upgrade_failure_info.bat > post a share link







4) Run the V2 log collector > post a share link





5) Open administrative PS and type or copy and paste:

fltmc
dism /online /get-drivers /format:table

Post share links.




Code:
Microsoft Windows [Version 10.0.22631.6199]
(c) Microsoft Corporation. All rights reserved.

C:\Users\PC>"F:\Downloads\Programs\hvciscan_amd64.exe"
VbsGetIssues: 0x000064D8
    IOMMU required
    MBEC/GMET required
    UEFI WX Memory Attributes Table required
    ACPI WSMT table required
    Hardware virtualization required
    Failing to meet 52GB minimum required volume size
    System drive SSD required
VbsIsRecommended: 0
HVCI incompatible driver scan start...
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshasp.inf_amd64_1b8be36adfa64740\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshasp.inf_amd64_1b8be36adfa64740\hardlock.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshhl.inf_amd64_75d1528817d9a59c\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshhl.inf_amd64_75d1528817d9a59c\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksclass.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksdf.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksusb.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\hardlock.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\moser.inf_amd64_7ecca89b25541f2b\Mousbser.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motccgp.inf_amd64_4b9727324084cb64\motswch.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e0797375598370d1\igdkmd64.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\momdm.inf_amd64_cc4485dc10ab041c\Mousbser.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motodrv.inf_amd64_a0be672cd3e62c3d\motodrv.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motousbnet.inf_amd64_e80608a5b8dfcfa0\motswch.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\drivers\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\aksusb.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\system32\DRIVERS\igdkmd64.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\usb2ser.sys" failed with compliance failure mask 00000202
HVCI: Driver scanning complete
HVCI: scan get result failed.

C:\Users\PC>
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Your PC has SafeNet Inc.'s Sentinel HASP drivers installed, because you own a software product that uses a HW licensing key.

This version of HASP is not trusted by W11's stricter security policies. Given the situation, I would not recommend upgrading to W11 without understanding what the software compatibility issues are on W11. It may be that you will need an entirely new PC, because of a lack of updated drivers on W11.

If the HASP drivers for software licensing need replacement, then a newer version of your app may be required at the same time.

Depending on your circumstances, you should leave this PC on W10 if there isn't a W11 version of your app, or you can't migrate to it. But you should contact the app's publisher and check if your app can reliably work in W11.
Many thanks sir,
If I delete the software which uses this HASP drivers ? does it solve my problem?
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
Please perform the following steps:




1) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~






2) Run Tuneup plus > post a share link







3) Run upgrade_failure_info.bat > post a share link







4) Run the V2 log collector > post a share link





5) Open administrative PS and type or copy and paste:

fltmc
dism /online /get-drivers /format:table

Post share links.




Code:
Microsoft Windows [Version 10.0.22631.6199]
(c) Microsoft Corporation. All rights reserved.

C:\Users\PC>"F:\Downloads\Programs\hvciscan_amd64.exe"
VbsGetIssues: 0x000064D8
    IOMMU required
    MBEC/GMET required
    UEFI WX Memory Attributes Table required
    ACPI WSMT table required
    Hardware virtualization required
    Failing to meet 52GB minimum required volume size
    System drive SSD required
VbsIsRecommended: 0
HVCI incompatible driver scan start...
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshasp.inf_amd64_1b8be36adfa64740\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshasp.inf_amd64_1b8be36adfa64740\hardlock.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshhl.inf_amd64_75d1528817d9a59c\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\akshhl.inf_amd64_75d1528817d9a59c\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksclass.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksdf.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\aksusb.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\aksusb.inf_amd64_73a67607a1186a5f\hardlock.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\moser.inf_amd64_7ecca89b25541f2b\Mousbser.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motccgp.inf_amd64_4b9727324084cb64\motswch.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e0797375598370d1\igdkmd64.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\momdm.inf_amd64_cc4485dc10ab041c\Mousbser.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motodrv.inf_amd64_a0be672cd3e62c3d\motodrv.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\DriverStore\FileRepository\motousbnet.inf_amd64_e80608a5b8dfcfa0\motswch.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\aksfridge.sys" failed with compliance failure mask 0000020A
HVCI: "C:\WINDOWS\System32\drivers\akshasp.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\akshhl.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\aksusb.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\system32\DRIVERS\igdkmd64.sys" failed with compliance failure mask 00000202
HVCI: "C:\WINDOWS\System32\drivers\usb2ser.sys" failed with compliance failure mask 00000202
HVCI: Driver scanning complete
HVCI: scan get result failed.

C:\Users\PC>
Many thanks for prompt reply , however would like to state that I am not expert in Computer. Can have any simple easy to under stand solution? Also note that I already running Windows 11 23H2 since last one year without any issue and as Windows stops support for this version and unable to upgrade directly to 24H2, this simple way decided.
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
Skip 24H2 - download latest 25H2 iso from MS, mount it as a drive and run setup.exe.
No point in upgrading to 24H2 - it will be obsolete by October.
Thanks for your reply. As unable to upgrade to 25H2 , I decided to upgrade step by step to overcome any issue.
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
Error 0xc1900101 is a common Windows update rollback code indicating a driver incompatibility, often causing bluescreens or system freezes during installation. The most effective solutions include updating/reinstalling drivers, disconnecting unnecessary external hardware, freeing up sufficient disk space (at least 64 GB), and running system file checks.
Many thanks to your reply and as you rightly say the issue is related to drivers which while updating through windows update. all drivers are update. the upgrade also tried by disconneting net, peripherals and verifying sufficient disk space by deleting softwres. even though the upgrade fails
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
That scan file i'm not familiar with won't help me, or you identify driver problem.
Thanks however you being well known member expect some amicable solution.
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
Many thanks sir,
If I delete the software which uses this HASP drivers ? does it solve my problem?
Uninstall the software and remove the HW key and try to install Win 11 25h2
As the I3 -2120 it's not on the MS compatible list, you must use a workaround to install Win 11, like using Rufus
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 256G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
Many thanks for prompt reply , however would like to state that I am not expert in Computer. Can have any simple easy to under stand solution? Also note that I already running Windows 11 23H2 since last one year without any issue and as Windows stops support for this version and unable to upgrade directly to 24H2, this simple way decided.

The steps to find the problems are:
step 1) run an administrative command prompt command
step 2) run scripts that run in the background > post links that have the results
step 3) run an administrative powershell commands
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Many thanks for prompt reply , however would like to state that I am not expert in Computer. Can have any simple easy to under stand solution? Also note that I already running Windows 11 23H2 since last one year without any issue and as Windows stops support for this version and unable to upgrade directly to 24H2, this simple way decided.
Thanks for you reply as not bale to past link but file which saved in text format attached herewithj
 

Attachments

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --
When available please update the progress with the scripts in post #8.



Code:
Filter Name                     Num Instances    Altitude    Frame
------------------------------  -------------  ------------  -----
bindflt                                 1       409800         0
UCPD                                   15       385250.5       0
rsCamFilter020502                       0       370020         0
WdFilter                               15       328010         0
rsKernelEngine                         15       265010         0
storqosflt                              0       244000         0
wcifs                                   3       189900         0
CldFlt                                  4       180451         0
bfs                                    17       150000         0
FileCrypt                               3       141100         0
luafv                                   1       135000         0
npsvctrig                               1        46000         0
Wof                                    12        40700         0
FileInfo                               15        40500         0



Code:
-------------- | ---------------------- | ----- | --------------------- | ------------------------------ | ---------- | -----------------
Published Name | Original File Name     | Inbox | Class Name            | Provider Name                  | Date       | Version
-------------- | ---------------------- | ----- | --------------------- | ------------------------------ | ---------- | -----------------
oem1.inf       | droidcamvideo.inf      | No    | Media                 | DEV47APPS                      | 27-01-2025 | 21.8.8.362
oem10.inf      | heci.inf               | No    | System                | Intel                          | 28-03-2016 | 11.0.5.1189
oem11.inf      | jswpslwfx.inf          | No    | NetService            | Atheros                        | 15-05-2008 | 1.0.0.50
oem14.inf      | pantherpointsystem.inf | No    | System                | INTEL                          | 02-01-2018 | 10.1.1.45
oem15.inf      | piecomponent.inf       | No    | SoftwareComponent     | Intel Corporation              | 04-05-2023 | 22.1230.0.3
oem16.inf      | sprdvmdm.inf           | No    | Modem                 | UNISOC Communications Inc      | 09-12-2019 | 4.19.38.134
oem17.inf      | motoandroid2.inf       | No    | AndroidUsbDeviceClass | Motorola                       | 07-07-2013 | 2.0.2.0
oem18.inf      | lenovo_ser.inf         | No    | Ports                 | Lenovo Inc.                    | 21-10-2014 | 2.0.9.6
oem2.inf       | enecir.inf             | No    | HIDClass              | ENE                            | 19-11-2008 | 2.7.0.2
oem23.inf      | pantid2.inf            | No    | hdc                   | Intel                          | 25-07-2013 | 9.3.0.1029
oem24.inf      | pa248.inf              | No    | Monitor               | ASUS                           | 11-01-2012 | 1.0.0.0
oem26.inf      | adobepdf.inf           | No    | Printer               | Adobe                          | 14-08-2012 | 10.1.0.0
oem3.inf       | lenovo_mdm.inf         | No    | Modem                 | Lenovo Inc                     | 21-10-2014 | 2.0.9.6
oem30.inf      | pieextension.inf       | No    | Extension             | Intel Corporation              | 13-02-2023 | 22.1210.0.2
oem32.inf      | idmwfp.inf             | No    | NetService            | Tonec FZE                      | 25-11-2023 | 6.41.23.87
oem34.inf      | prnms001.inf           | No    | Printer               | Microsoft                      | 21-06-2006 | 10.0.22621.1
oem36.inf      | android_winusb.inf     | No    | AndroidUsbDeviceClass | MediaTek                       | 04-01-2023 | 11.0.0.0
oem37.inf      | ssudmdm.inf            | No    | Modem                 | SAMSUNG Electronics Co., Ltd.  | 26-09-2022 | 2.19.1.0
oem38.inf      | lenovo_adb.inf         | No    | AndroidUsbDeviceClass | Lenovo Inc.                    | 25-04-2016 | 7.0.0.1
oem39.inf      | motusbser.inf          | No    | Ports                 | Motorola                       | 26-11-2012 | 1.0.1.0
oem4.inf       | ssudbus.inf            | No    | USB                   | SAMSUNG Electronics Co., Ltd.  | 26-09-2022 | 2.19.1.0
oem40.inf      | motoandroid.inf        | No    | USB                   | Motorola                       | 25-03-2013 | 1.3.0.0
oem41.inf      | ivcam.inf              | No    | Image                 | e2eSoft                        | 06-12-2022 | 3.1.0.185
oem45.inf      | cdrom.inf              | No    | CDROM                 | Microsoft                      | 21-06-2013 | 6.3.9600.16384
oem46.inf      | cdc-acm.inf            | No    | Ports                 | MediaTek Inc.                  | 04-01-2023 | 3.0.1512.0
oem47.inf      | sprdvcom.inf           | No    | Ports                 | UNISOC Communications Inc.     | 09-12-2019 | 4.19.38.134
oem48.inf      | android_winusb.inf     | No    | AndroidUsbDeviceClass | LeMobile                       | 28-08-2016 | 11.0.0.0
oem49.inf      | iriunaud.inf           | No    | MEDIA                 | Iriun                          | 18-10-2020 | 1.1.0.0
oem5.inf       | motport.inf            | No    | Ports                 | Motorola                       | 01-03-2013 | 5.1.0.0
oem50.inf      | sandybridgesystem.inf  | No    | System                | INTEL                          | 02-01-2018 | 10.1.1.45
oem51.inf      | prnms006.inf           | No    | Printer               | Microsoft                      | 29-11-2016 | 16.0.7629.4000
oem52.inf      | motmodem.inf           | No    | Modem                 | Motorola                       | 01-03-2013 | 5.1.0.0
oem53.inf      | dmi_pci.inf            | No    | System                | Intel                          | 07-11-2008 | 7.0.1.1011
oem54.inf      | pantusb.inf            | No    | USB                   | Intel                          | 31-07-2013 | 9.3.0.1030
oem56.inf      | iriunv0.inf            | No    | Camera                | Iriun                          | 14-01-2024 | 1.7.4.0
oem58.inf      | prnms009.inf           | No    | Printer               | Microsoft                      | 21-06-2006 | 10.0.22621.1
oem59.inf      | droidcamaudio.inf      | No    | MEDIA                 | DEV47APPS                      | 22-06-2022 | 11.34.27.91
oem6.inf       | mcvidrv.inf            | No    | Image                 | ManyCam ULC                    | 06-08-2022 | 8.0.21.0
oem60.inf      | motusbdevice.inf       | No    | USB                   | Motorola                       | 01-03-2013 | 1.2.0.0
oem64.inf      | rdavcom.inf            | No    | Ports                 | UNISOC Communications Inc.     | 09-12-2019 | 4.19.38.134
oem65.inf      | netrtwlanu.inf         | No    | Net                   | Realtek Semiconductor Corp.    | 09-01-2026 | 1030.52.1216.2025
oem7.inf       | sprdadb.inf            | No    | AndroidUsbDeviceClass | UNISOC Communications Inc.     | 09-12-2019 | 4.19.38.134
oem8.inf       | rt640x64.inf           | No    | Net                   | Realtek                        | 03-10-2025 | 10.79.50.1003
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thanks to all members for support, however I got problem solved. The issue and solution as described below:
ISSUE : around 6-7 times tried to upgrade desktop PC from OS version Win 11 23H2 to Win 11 25H2 , however every time reaching updates to 100 % and then restarts and getting error code 0xC1900101 0x40021and system roll back.

SOLUTION : 1) Run hvciscan_amd64.exe at command prompt and find out drivers which are conflicting. delete ail conflicting drivers and related programs with help of suitable program for driver update/delete. Error code for this is 0xC1900101
2) The System Reserved partition was have very low space which was around 50MB which could be around minimum 500MB incase of windows 11 to write boot and other details on drive. Because of the less capacity, the windows upgrade process reached to 100% and could not write boot details and other files into error and roll back with error code 0x40021. With help of suitable program for partition manager crest separate volume at C:d rive of size 1000MB and follow the instructions as per software and shift System reserved partition at new volume.
Subsequently starts upgrading directly to Windows 11 25H2 with RUFUS and bale to upgrade successfully without losing old files and data.
If any one have issue with upgrade on unsupported PC with error code 0xC19001010 and 0x40021, the above solutions may be useful.
Qnce again thanks to all of you. Have a Good Day✌️✌️✌️.
 

My Computer

System One

  • OS
    Windows 11 23H2 OS Build - 22631-6199
    Computer type
    PC/Desktop
    Manufacturer/Model
    Very old
    CPU
    Intel sandy bridge I3 -2120 3.3 GHZ , 4 core
    Motherboard
    Gigabyte -B75M-D3H ver. 1.1 with TPM 1.2
    Memory
    16 GB
    Graphics Card(s)
    In built graphic memory 1MB
    Sound Card
    no
    Monitor(s) Displays
    PNP LED display
    Screen Resolution
    1360x 768
    Hard Drives
    HDD-500 GB and SSD -250GB
    PSU
    assembled
    Case
    vertical
    Cooling
    fan
    Keyboard
    us -101
    Mouse
    wireless dell
    Internet Speed
    100MBPS
    Browser
    google
    Antivirus
    no
    Other Info
    --

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