Windows 11 24H2 update failed


Bikeit

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Windows 11 pro
I tried to update my PC to the latest windows 11 24H2 version, i went to the Microsoft website downloaded the Windows 11 installation Assistant downloaded the update it went throught the usual progress info update it reached 100% i restarted my PC but the PC is still showing version 23H2 anyone offer any help as to how i can update the PC?
Screenshot 2024-10-06 165106.jpg
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
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MX Master 3
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500MBPS
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Chrome, Edge
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Windows defender
Try upgrading using the iso. A failure message would help us.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
There was no failure message?
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
the way i have managed to update 3 systems with 24H2 is to completely disconnect from the internet.
disable wifi and ethernet .. when the upgrade window opens change the settings to dont install updates.

this worked on 2 of the systems the 3rd, a dell laptop, i had to wipe the SSD and do a complete clean install.

hope this is of help, best of luck. Steve ..
 

My Computers My Computers

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    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
If no error message occurs, You can look at the upgrade log files to get an idea of what's causing the failure . The following log files are created when an upgrade fails during installation before the computer restarts for the second time. You have to look atwWhichever log applies to the step of the upgrade that failed. Example: Since mine rolled back I got all the way to the last step so I found mine in C:\$Windows.~BT\Sources\Rollback\setupact.err



  • C:\$Windows.~BT\Sources\panther\setupact.log
  • C:\$Windows.~BT\Sources\panther\miglog.xml
  • C:\Windows\setupapi.log
  • [Windows 10:] C:\Windows\Logs\MoSetup\BlueBox.log
  • C:\Windows\inf\setupapi.app.log
  • C:\Windows\inf\setupapi.dev.log
  • C:\Windows\panther\PreGatherPnPList.log
  • C:\Windows\panther\PostApplyPnPList.log
  • C:\Windows\memory.dmp
The following log files are created when an upgrade fails, and then you restore the desktop:
  • C:\$Windows.~BT\Sources\panther\setupact.log
  • C:\$Windows.~BT\Sources\panther\miglog.xml
  • C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log
  • C:\$Windows.~BT\sources\panther\setupapi\setupapi.app.log
  • C:\Windows\memory.dmp
The following log files are created when an upgrade fails, and the installation rollback is initiated:
  • C:\$Windows.~BT\Sources\Rollback\setupact.log
  • C:\$Windows.~BT\Sources\Rollback\setupact.err
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
So i restarted the laptop and this screen appeared, whats going on here?

PXL_20241006_175844802.MP.jpg
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
I'm sorry, but I NEVER trust MS Updates! Your own experience is just one more, of thousands of examples, of updates that have failed.
24H2 is different enough in its core, to warrant a Clean Install.
When 24H2 first became available to me, I went to the site (not MS) and downloaded the ISO for Windows 11/Pro/64, 24H2, and then I used Rufus to burn that ISO to a new Flash Drive. And I took EVERY option from the Options menu.
Then I installed 24H2 from that Flash Drive to a clean SSD. I'm running 24H2 from that SSD NOW! NO MS updates, NO Problems!

When the direction you've chosen Fails, then Change Directions.

TM :cool:
 
So i restarted the laptop and this screen appeared, whats going on here?

View attachment 111389
I've seen that....when I install a new version of Windows and don't let the installer RE-Format the C: drive. It's a mistake on my part. :mad:
So, when that happens, I re-do the install, and I direct the Windows Installer to RE-Format the C: partition.
My Data is never at risk, because it's NEVER on my C: drive, but on another drive all together.

On the above example, it looks like you made the Mistake, not just once, but TWICE! Twice bad! Quit that!

TM :cool:
 
I never get tired of hearing the TechnoMage clean install story.
 

My Computer My Computer

At a glance

Windows 11 Enterprise 25H2 [rev. 8893]
OS
Windows 11 Enterprise 25H2 [rev. 8893]
So will i delete the top option to get rid of the blue screen?
Screenshot 2024-10-06 195434.jpg
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
have you tried a virus removal?
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i9-12900F 2.40 GH64gbNVIDIA
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell Aurora 13
CPU
12th Gen Intel(R) Core(TM) i9-12900F 2.40 GH
Motherboard
Alienware
Memory
64gb
Graphics Card(s)
NVIDIA
Sound Card
Bose
Monitor(s) Displays
Benq
PSU
01/10/2024 21:30 Windows Error Reporting Fault bucket 1959899010493612832, type 5
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;
P2: 80040155
P3: 22631
P4: 4249
P5: Windows.Desktop
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f06217f5-a842-4451-b725-808ce04800f9.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;_887eee703b66afcb3dce47b6a04fb4131a6ea_00000000_09cf4e85-5c4d-4935-a93c-aa13b78e964d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 09cf4e85-5c4d-4935-a93c-aa13b78e964d
Report Status: 268435456
Hashed bucket: bba1b9f99d03d6d7ab32f5c41c1c8320
Cab Guid: 0
Mouse
dell 610m
Just ran Acronis True Image AV and it found this.
Screenshot 2024-10-06 224020.jpg
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
Try upgrading ISO but make sure to skip installing and searching updates when upgrading from Setup screen.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
What should I try next?
You'd better start your own thread.
This thread was started by @Bikeit and you are hijacking it.

Edit: @Jerry06 now has indeed started a new thread:
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Pro 25H2AMD Ryzen 7 5700GKingston FURY Beast 2x16GB DIMM DDR4 2666 CL16MSI GeForce GT 730 2GB LP V1
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Build by vendor to my specs
CPU
AMD Ryzen 7 5700G
Motherboard
MSI PRO B550M-P Gen3
Memory
Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
Graphics Card(s)
MSI GeForce GT 730 2GB LP V1
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Samsung S24E450F 24"
Screen Resolution
1920 x 1080
Hard Drives
1. SSD Crucial P5 Plus 500GB PCIe M.2
2. SSD-SATA Crucial MX500-2TB
PSU
Corsair CV650W
Case
Cooler Master Silencio S400
Cooling
Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
Keyboard
Cherry Stream (wired, scissor keys)
Mouse
Asus WT465 (wireless)
Internet Speed
70 Mbps down / 80 Mbps up
Browser
Firefox 130.0
Antivirus
F-Secure (Internetprovider version)
Other Info
Router: FRITZBox 7490
Oracle VirtualBox 7 for testing software on Win 10 or 11
Oh my god, sorry all, I didn't mean to hijack it. I'll start a new thread now.

I apologize again.
 

My Computer My Computer

At a glance

Windows 11 25H2AMD R7 5700g32GbMSI NVIDIA RTX 3050
OS
Windows 11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
AMD R7 5700g
Motherboard
ASROCK B550 PG Velocita
Memory
32Gb
Graphics Card(s)
MSI NVIDIA RTX 3050
Sound Card
Realtek ALC1220 Audio Codec
Monitor(s) Displays
1 Viewsonic
Screen Resolution
1920 x 1080
Hard Drives
3 1Tb SSD, 1 256Gb SSD, 1 Tb SSD
PSU
RAIDMAX Thunder RGB RX-735AP-R 735 W
Case
Cougar MX331 Mesh
Cooling
5 Assorted brands
Keyboard
Dell 101 key Standard keyboard
Mouse
Microsoft
Internet Speed
FIOS
Browser
Chrome
Antivirus
MalwareBytes
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