Windows 11 displays black screen only


mm71

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Windows 11 Home Edition
If you have access to another computer. you could connect your SSD to it via USB (you need a special cable) and save your data from there. Make sure you handle it with care of course and if possible buy an external case to protect it.
I did this recently with an old laptop that would not boot, saved my data on the new laptop, then repartitioned the old HDD, put my data back on it, put the old HDD back into the old laptop and now it boots fine.
 

My Computer

System One

  • OS
    Windows 11 Home Edition
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
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    Microsoft HID Device
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Starless

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Windows 11
I think I did something bad.

First, just to let you all know I tried repair and all of the other options before trying to do a clean installation. I think I messed up the SSD though.

Is there a way to reset my SSD to factory settings? I'm pretty sure I formatted over a a partition MSR Reserved or System. Let me get pics. That partition named unallocated space ? I created it! I don't know what came over me, but I clicked that particular partition and hit FORMAT.

Windows kept creating those other partitions labeled system, and telling me there would be a windows.old folder or something in my computer where the old Windows installation would be. That happened only after I had already formatted that unallocated space partition. The other errors were different. Windows would go down the installation steps until the last or the one before the last I can't remember and then fail.

I never tried to install Windows without first formatting that darn partition... I think the SSD has been corrupted by what I did.

I have a HDD with Windows 10 installed in my computer but it cannot see the SSD. It's a 2TB Western Digital.

20220709_180534.jpg


20220709_180534.jpg

20220709_180534.jpg

20220711_191814.jpg
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i7-10700K
    Motherboard
    ASUS TUF Gaming Z490 Plus
    Memory
    1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
    Graphics Card(s)
    none (integrated Intel Graphics)
    Sound Card
    None
    Monitor(s) Displays
    Samsung S22E310
    Hard Drives
    SSD WD Blue 2TB, M.2 — WDS200T2B0B
    PSU
    XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
    Case
    Sharkoon Elite Shark CA300H
    Cooling
    Corsair iCue H115i RGB PRO XT
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glasskuter

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You do not create a partition named unallocated space. You delete all partitions from the drive during the install which creates unallocated space.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Starless

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Windows 11
You do not create a partition named unallocated space. You delete all partitions from the drive during the install which creates unallocated space.
So everything is good, all I need to do is to delete all partitions?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i7-10700K
    Motherboard
    ASUS TUF Gaming Z490 Plus
    Memory
    1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
    Graphics Card(s)
    none (integrated Intel Graphics)
    Sound Card
    None
    Monitor(s) Displays
    Samsung S22E310
    Hard Drives
    SSD WD Blue 2TB, M.2 — WDS200T2B0B
    PSU
    XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
    Case
    Sharkoon Elite Shark CA300H
    Cooling
    Corsair iCue H115i RGB PRO XT
    Keyboard
    Razer Ornata Chroma
    Mouse
    Razer Basilisk v2
    Antivirus
    McAfee Total Security

glasskuter

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We're not communicating here. No, without seeing a copy of your disk structure as of right now, I would not say it is good. I'm going on what you are telling me. For a windows install to work as expected and for the resulting partitions that the install creates to be correct, in that tutorial on how to install windows in step 11 it says

  • Delete all partitions on the Drive # (ex: Drive 0) you want to install Windows 11 until that Drive # shows only as one Unallocated Space, select the unallocated space, and click/tap on Next.
  • Select a Primary or unallocated partition on a drive you want to install Windows 11, Delete the partition/volume if not already unallocated, click/tap on OK to confirm, and click/tap on Next.
What this does is wipe the drive of all partitions making every block on the drive unallocated. The install process then creates it's own partitions correctly.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

glasskuter

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all I need to do is to delete all partitions?
You will need to start the install process over, when you get to step 11 of the tutorial, select each partition, one at a time, and click delete. After all partitions are deleted, you should then see nothing but unallocated space. It should automatically be selected for the install to put windows on it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

mm71

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Local time
12:15 PM
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OS
Windows 11 Home Edition
Well, let us know how it went when you are ready.
 

My Computer

System One

  • OS
    Windows 11 Home Edition
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee

Starless

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10:15 PM
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16
OS
Windows 11
Well, let us know how it went when you are ready.
Now I don't even get the little sound of Windows greeting me. Windows 10 in the HDD also stopped working. It is missing a file from Windows 10 instalation media, I think, from the name of it. I turned off the SATA connection of my HDD during one of my attempts. There was nothing but drive 1, partition 0, i.e. my SSD. It still didn't work. I'm too tired to keep going tonight...

Clean installation. Black screen. No more sound. No more Windows 10.

The weird thing is, it still turns off the screen (and I bet it also goes to sleep, too...)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i7-10700K
    Motherboard
    ASUS TUF Gaming Z490 Plus
    Memory
    1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
    Graphics Card(s)
    none (integrated Intel Graphics)
    Sound Card
    None
    Monitor(s) Displays
    Samsung S22E310
    Hard Drives
    SSD WD Blue 2TB, M.2 — WDS200T2B0B
    PSU
    XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
    Case
    Sharkoon Elite Shark CA300H
    Cooling
    Corsair iCue H115i RGB PRO XT
    Keyboard
    Razer Ornata Chroma
    Mouse
    Razer Basilisk v2
    Antivirus
    McAfee Total Security

mm71

Member
Local time
12:15 PM
Posts
95
OS
Windows 11 Home Edition
If you still have problems, go to a computer shop. I don't think they charge much to install Windows if you have your own installation disk.
 

My Computer

System One

  • OS
    Windows 11 Home Edition
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee

Starless

Member
Thread Starter
Local time
10:15 PM
Posts
16
OS
Windows 11
If you still have problems, go to a computer shop. I don't think they charge much to install Windows if you have your own installation disk.
I do have problems. My computer is not working. I better call the technician here because this computer weighs a lot and it's hard to transport. Maybe the SSD went kaput. Whatever it is, it's still under warranty.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i7-10700K
    Motherboard
    ASUS TUF Gaming Z490 Plus
    Memory
    1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
    Graphics Card(s)
    none (integrated Intel Graphics)
    Sound Card
    None
    Monitor(s) Displays
    Samsung S22E310
    Hard Drives
    SSD WD Blue 2TB, M.2 — WDS200T2B0B
    PSU
    XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
    Case
    Sharkoon Elite Shark CA300H
    Cooling
    Corsair iCue H115i RGB PRO XT
    Keyboard
    Razer Ornata Chroma
    Mouse
    Razer Basilisk v2
    Antivirus
    McAfee Total Security

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