Windows 11 displays black screen only


If you have access to another computer. you could connect your SSD to it via USB (you need a special cable) and save your data from there. Make sure you handle it with care of course and if possible buy an external case to protect it.
I did this recently with an old laptop that would not boot, saved my data on the new laptop, then repartitioned the old HDD, put my data back on it, put the old HDD back into the old laptop and now it boots fine.
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
I think I did something bad.

First, just to let you all know I tried repair and all of the other options before trying to do a clean installation. I think I messed up the SSD though.

Is there a way to reset my SSD to factory settings? I'm pretty sure I formatted over a a partition MSR Reserved or System. Let me get pics. That partition named unallocated space ? I created it! I don't know what came over me, but I clicked that particular partition and hit FORMAT.

Windows kept creating those other partitions labeled system, and telling me there would be a windows.old folder or something in my computer where the old Windows installation would be. That happened only after I had already formatted that unallocated space partition. The other errors were different. Windows would go down the installation steps until the last or the one before the last I can't remember and then fail.

I never tried to install Windows without first formatting that darn partition... I think the SSD has been corrupted by what I did.

I have a HDD with Windows 10 installed in my computer but it cannot see the SSD. It's a 2TB Western Digital.

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My Computer My Computer

At a glance

Windows 11i7-10700K1x32GB Kingston Fury (DDR4 3200MHz) — KF432C1...none (integrated Intel Graphics)
OS
Windows 11
Computer type
PC/Desktop
CPU
i7-10700K
Motherboard
ASUS TUF Gaming Z490 Plus
Memory
1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
Graphics Card(s)
none (integrated Intel Graphics)
Sound Card
None
Monitor(s) Displays
Samsung S22E310
Hard Drives
SSD WD Blue 2TB, M.2 — WDS200T2B0B
PSU
XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
Case
Sharkoon Elite Shark CA300H
Cooling
Corsair iCue H115i RGB PRO XT
Keyboard
Razer Ornata Chroma
Mouse
Razer Basilisk v2
Antivirus
McAfee Total Security
You do not create a partition named unallocated space. You delete all partitions from the drive during the install which creates unallocated space.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
You do not create a partition named unallocated space. You delete all partitions from the drive during the install which creates unallocated space.
So everything is good, all I need to do is to delete all partitions?
 

My Computer My Computer

At a glance

Windows 11i7-10700K1x32GB Kingston Fury (DDR4 3200MHz) — KF432C1...none (integrated Intel Graphics)
OS
Windows 11
Computer type
PC/Desktop
CPU
i7-10700K
Motherboard
ASUS TUF Gaming Z490 Plus
Memory
1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
Graphics Card(s)
none (integrated Intel Graphics)
Sound Card
None
Monitor(s) Displays
Samsung S22E310
Hard Drives
SSD WD Blue 2TB, M.2 — WDS200T2B0B
PSU
XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
Case
Sharkoon Elite Shark CA300H
Cooling
Corsair iCue H115i RGB PRO XT
Keyboard
Razer Ornata Chroma
Mouse
Razer Basilisk v2
Antivirus
McAfee Total Security
We're not communicating here. No, without seeing a copy of your disk structure as of right now, I would not say it is good. I'm going on what you are telling me. For a windows install to work as expected and for the resulting partitions that the install creates to be correct, in that tutorial on how to install windows in step 11 it says

  • Delete all partitions on the Drive # (ex: Drive 0) you want to install Windows 11 until that Drive # shows only as one Unallocated Space, select the unallocated space, and click/tap on Next.
  • Select a Primary or unallocated partition on a drive you want to install Windows 11, Delete the partition/volume if not already unallocated, click/tap on OK to confirm, and click/tap on Next.
What this does is wipe the drive of all partitions making every block on the drive unallocated. The install process then creates it's own partitions correctly.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
all I need to do is to delete all partitions?
You will need to start the install process over, when you get to step 11 of the tutorial, select each partition, one at a time, and click delete. After all partitions are deleted, you should then see nothing but unallocated space. It should automatically be selected for the install to put windows on it.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Well, let us know how it went when you are ready.
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
Well, let us know how it went when you are ready.
Now I don't even get the little sound of Windows greeting me. Windows 10 in the HDD also stopped working. It is missing a file from Windows 10 instalation media, I think, from the name of it. I turned off the SATA connection of my HDD during one of my attempts. There was nothing but drive 1, partition 0, i.e. my SSD. It still didn't work. I'm too tired to keep going tonight...

Clean installation. Black screen. No more sound. No more Windows 10.

The weird thing is, it still turns off the screen (and I bet it also goes to sleep, too...)
 

My Computer My Computer

At a glance

Windows 11i7-10700K1x32GB Kingston Fury (DDR4 3200MHz) — KF432C1...none (integrated Intel Graphics)
OS
Windows 11
Computer type
PC/Desktop
CPU
i7-10700K
Motherboard
ASUS TUF Gaming Z490 Plus
Memory
1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
Graphics Card(s)
none (integrated Intel Graphics)
Sound Card
None
Monitor(s) Displays
Samsung S22E310
Hard Drives
SSD WD Blue 2TB, M.2 — WDS200T2B0B
PSU
XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
Case
Sharkoon Elite Shark CA300H
Cooling
Corsair iCue H115i RGB PRO XT
Keyboard
Razer Ornata Chroma
Mouse
Razer Basilisk v2
Antivirus
McAfee Total Security
If you still have problems, go to a computer shop. I don't think they charge much to install Windows if you have your own installation disk.
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee
If you still have problems, go to a computer shop. I don't think they charge much to install Windows if you have your own installation disk.
I do have problems. My computer is not working. I better call the technician here because this computer weighs a lot and it's hard to transport. Maybe the SSD went kaput. Whatever it is, it's still under warranty.
 

My Computer My Computer

At a glance

Windows 11i7-10700K1x32GB Kingston Fury (DDR4 3200MHz) — KF432C1...none (integrated Intel Graphics)
OS
Windows 11
Computer type
PC/Desktop
CPU
i7-10700K
Motherboard
ASUS TUF Gaming Z490 Plus
Memory
1x32GB Kingston Fury (DDR4 3200MHz) — KF432C16BB/32
Graphics Card(s)
none (integrated Intel Graphics)
Sound Card
None
Monitor(s) Displays
Samsung S22E310
Hard Drives
SSD WD Blue 2TB, M.2 — WDS200T2B0B
PSU
XPG Core Reactor 850 Gold — COREREACTOR850G-BKCBR
Case
Sharkoon Elite Shark CA300H
Cooling
Corsair iCue H115i RGB PRO XT
Keyboard
Razer Ornata Chroma
Mouse
Razer Basilisk v2
Antivirus
McAfee Total Security

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