Windows 11 freezing up.


RD Mercer

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Location
Texas
OS
11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
Works great sometimes, other times it just freezes the screen, no mouse or keyboard, but graphics look fine, hard reset reboot, all is well again, for a while.

Windows Feature Experience Pack 1000.22000.527.0 OS Build 22000.527
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
Had this once, exactly as you described last week. Never happened before or since
 

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W11 Canary
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
    Hard Drives
    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB
Works great sometimes, other times it just freezes the screen, no mouse or keyboard, but graphics look fine, hard reset reboot, all is well again, for a while.

Windows Feature Experience Pack 1000.22000.527.0 OS Build 22000.527
I'm going through the same thing bro, it's still unstable and doesn't operate as smooth as it should.
 

My Computer

Had this once, exactly as you described last week. Never happened before or since
This is another "Windows Freezing" older thread didn't see any solutions there.

 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
I'm going through the same thing bro, it's still unstable and doesn't operate as smooth as it should.
I wanted to add, LTSB, LTSC, 10 all work great, so my guess is, it's OS related.
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
Weird. I had no errors showing up at all, it just froze. As I said never before or since
 

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W11 Canary
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
    Hard Drives
    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB
Weird. I had no errors showing up at all, it just froze. As I said never before or since
Yep, exact same issue here. Did the sfc /scannow no issues.
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W11 Canary
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
    Hard Drives
    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB
Works great sometimes, other times it just freezes the screen, no mouse or keyboard, but graphics look fine, hard reset reboot, all is well again, for a while.

Windows Feature Experience Pack 1000.22000.527.0 OS Build 22000.527

Are there any errors showing in Event Viewer?
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Mouse
    Logitech Wireless
    Keyboard
    Microsoft
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
Are there any errors showing in Event Viewer?
A few, but I can't copy and paste them here because it won't let me copy from event viewer. It really random, been on 11 for over one hour now, no issues.
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
A few, but I can't copy and paste them here because it won't let me copy from event viewer. It really random, been on 11 for over one hour now, no issues.
You can use the snipping tool to create an image that you can then attach to your post.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Mouse
    Logitech Wireless
    Keyboard
    Microsoft
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
Screenshot 2022-03-09 095635.jpg
It froze again, and this was the error event.
event.jpg
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
Well I'm surprised there's nothing in your log at all - not even warnings. I'm not having any issues at all yet my log looks like this

EV.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Mouse
    Logitech Wireless
    Keyboard
    Microsoft
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
Well I'm surprised there's nothing in your log at all - not even warnings. I'm not having any issues at all yet my log looks like this

View attachment 23820
Wow! I've used Glary utilities to try and fix this issue, but I don't think it clears the events.
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
I also found this information, and did this.
Windows Freezing..jpg
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
I am using "No Paging File" I know this paging file debate is the greatest debate of all time since DOS, so with my SSD's I never use one, and have no issues on any other OS I use.
 

My Computer

System One

  • OS
    11 Pro 23H2 & 11 Pro 24H2 & LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome

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