windows 11 fresh install - pc or lcd monitor will not sleep, other upgraded partition it does? msi z490


markm75

markm75

Member
Local time
5:14 AM
Posts
8
OS
windows 11
I have two partitions, one i did an upgrade to win 11, the other is fresh.

On the fresh one, the lcd monitor will not shut off.

Things i've tried:

Setting nic to wake on magic packet only. Setting it to disable wake timers. Disabling hybrid sleep. Ran powercfg /requests and /lastwake (nothing shows up as in use)

Also did msconfig bare startup, same deal.

Nothing changes as far as whats plugged in between testing the upgraded vs fresh.
I also pulled every usb from the machine and disabled all usb related dev manager drivers, no go.

I'm out of ideas. Anyone else ran into this?
 

My Computer My Computer

At a glance

windows 11i9-10900kF4-4000C17D-32GTRSBevga 3080 ftw3
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
na
CPU
i9-10900k
Motherboard
msi z490
Memory
F4-4000C17D-32GTRSB
Graphics Card(s)
evga 3080 ftw3
Monitor(s) Displays
sony x800d
Screen Resolution
3840x2160
Hard Drives
SSD Nvme's
PSU
380 watt seasonic gold
Cooling
nzxt triple fan water cooled
Video drivers?
 

My Computer My Computer

At a glance

windows11i5 2520m6gb
OS
windows11
Computer type
Laptop
Manufacturer/Model
Lenovo x220
CPU
i5 2520m
Motherboard
lenovo
Memory
6gb
Sound Card
echo indigo DJx
Screen Resolution
1366 x 768
Hard Drives
250 gb Samsung SSD
Browser
edge
Antivirus
defender

My Computer My Computer

At a glance

windows 11i9-10900kF4-4000C17D-32GTRSBevga 3080 ftw3
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
na
CPU
i9-10900k
Motherboard
msi z490
Memory
F4-4000C17D-32GTRSB
Graphics Card(s)
evga 3080 ftw3
Monitor(s) Displays
sony x800d
Screen Resolution
3840x2160
Hard Drives
SSD Nvme's
PSU
380 watt seasonic gold
Cooling
nzxt triple fan water cooled
All motherboard manufacturers chipset drivers installed? Monitor .inf file installed?
No hardware specs in your computer showing so can't help much more.
 

My Computer My Computer

At a glance

windows11i5 2520m6gb
OS
windows11
Computer type
Laptop
Manufacturer/Model
Lenovo x220
CPU
i5 2520m
Motherboard
lenovo
Memory
6gb
Sound Card
echo indigo DJx
Screen Resolution
1366 x 768
Hard Drives
250 gb Samsung SSD
Browser
edge
Antivirus
defender
pillboxhunter said:
All motherboard manufacturers chipset drivers installed? Monitor .inf file installed?
No hardware specs in your computer showing so can't help much more.
Click to expand...
I've not had to do a monitor.inf file in many years. I updated my hardware specs. Im using a sony x800d

Again everything worked fine with all things plugged in in windows 10, then upgraded win 10 to win 11 initially, that also worked fine.

So on a new partition (and now tried it over again on one more to be sure), sleep on the screens just never times out. No errors, no powercfg things keeping it awake, nothing.

All peripherals were also unplugged and also disabled in bios to rule that out.

I ran a chipset updater from a few years ago to see if it would help, no change. MSI doesnt seem to have a newer one in their list of downloads.
 

My Computer My Computer

At a glance

windows 11i9-10900kF4-4000C17D-32GTRSBevga 3080 ftw3
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
na
CPU
i9-10900k
Motherboard
msi z490
Memory
F4-4000C17D-32GTRSB
Graphics Card(s)
evga 3080 ftw3
Monitor(s) Displays
sony x800d
Screen Resolution
3840x2160
Hard Drives
SSD Nvme's
PSU
380 watt seasonic gold
Cooling
nzxt triple fan water cooled
Boot the Win 11 upgrade partition (the one that puts the monitor to sleep) and export all the drivers with this command:
DISM /online /export-driver /destination:x:\Drivers

Then boot the clean install Win 11, open Device Manager and start updating the drivers that you think mat be causing the problem (Display Adapter and Monitor). Use search my device and point it at the folder of drivers created above.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core Ultra16GBIntel(R) Arc Graphics
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14 OLED
CPU
Intel Core Ultra
Memory
16GB
Graphics Card(s)
Intel(R) Arc Graphics
Sound Card
Realtek High Definition Audio(SST)
Screen Resolution
2880 x 1800
Hard Drives
500 GB NVMe SSD
Internet Speed
1,500Mbps
Browser
Firefox, Edge
Antivirus
Windows Defender
markm75 said:
I ran a chipset updater from a few years ago to see if it would help, no change. MSI doesnt seem to have a newer one in their list of downloads.
Click to expand...
Which chipset driver version do you have currently installed?

If you did not download and install the driver manually from MSI site, then your system will run MS default one and most MB features will not work, including any driver update assistant software.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3Ryzen 7 2700U Pro32GBiGPU Vega 10
    OS
    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    125W(Dock)/65W(Travel Adapter)
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled

  • At a glance

    Win 11 Pro 25H2 26200.9267(RP)i7-7700k @4.8GHz32GB 2x16GB 2133MHz CL15EVGA GTX1080Ti FTW 11GB
    Operating System
    Win 11 Pro 25H2 26200.9267(RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
  • Asus U46SV (laptop), i5-2410M, 8GB RAM, 500GB SSD, 750GB HDD, Windows 10. (used as a local Minecraft server and data dump)
SlicEnDicE said:
Which chipset driver version do you have currently installed?

If you did not download and install the driver manually from MSI site, then your system will run MS default one and most MB features will not work, including any driver update assistant software.
Click to expand...
Currently its Intel-10.1.18295.8201 I also tried a slightly newer one (mid 2021 i think that i managed to find), either way same difference. The 8201 is from the msi site i believe.
 

My Computer My Computer

At a glance

windows 11i9-10900kF4-4000C17D-32GTRSBevga 3080 ftw3
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
na
CPU
i9-10900k
Motherboard
msi z490
Memory
F4-4000C17D-32GTRSB
Graphics Card(s)
evga 3080 ftw3
Monitor(s) Displays
sony x800d
Screen Resolution
3840x2160
Hard Drives
SSD Nvme's
PSU
380 watt seasonic gold
Cooling
nzxt triple fan water cooled
Quandary said:
Boot the Win 11 upgrade partition (the one that puts the monitor to sleep) and export all the drivers with this command:
DISM /online /export-driver /destination:x:\Drivers

Then boot the clean install Win 11, open Device Manager and start updating the drivers that you think mat be causing the problem (Display Adapter and Monitor). Use search my device and point it at the folder of drivers created above.
Click to expand...
Oh man, i never realized this could be done.
Unfortunately late last night i deleted the old upgraded one, i guess i could try to restore it to another drive somewhere (or even a vm if thats possible) and export the drivers. Its in tibx format right now though.
 

My Computer My Computer

At a glance

windows 11i9-10900kF4-4000C17D-32GTRSBevga 3080 ftw3
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
na
CPU
i9-10900k
Motherboard
msi z490
Memory
F4-4000C17D-32GTRSB
Graphics Card(s)
evga 3080 ftw3
Monitor(s) Displays
sony x800d
Screen Resolution
3840x2160
Hard Drives
SSD Nvme's
PSU
380 watt seasonic gold
Cooling
nzxt triple fan water cooled
You must log in or register to reply here.

Latest Support Threads

Latest Tutorials

Back
Top Bottom