Windows 11 stuck restarting


RLG59RD

RLG59RD

Well-known member
Local time
9:06 PM
Posts
23
Location
Cheshire
OS
Windows 11 Pro
Good Afternoon,

I have Windows 11, build 24H2 on two macines and overnight they have developed an issue where when restarting it appears to get stuck during the process, fails and a rebuild warning notice(your build ran into a problem) and eventually restarts?

Any advice?

Regards

Rob
 
Windows Build/Version
24H2

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Last edited:

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Probably some update fails to install. Force restart (press the reset button or switch off and on) 3-4 times and you should see "Please wait..." Then select Troubleshoot and then Advanced Startup Options. Computer will restart and present a list, select Safe Mode. In Safe Mode open This PC, click on the Windows disk and from Tools select Cleanup. Click the button to also cleanup system files. Make sure you check the box to delete Windows Update data. Restart in normal mode and see if your computer loads Windows desktop. If System Restore is enabled, create a restore point before reinstalling updates. If anything goes wrong return to the restore point. If you have any issues and you return to the restore point, you can block it with Windows Update Show/Hide Tool or the Windows Automatic Update Manager (WAU Manager), both available at Major Geek. Run either of them, search for updates and check the box to hide (block) any unwanted ones including unwanted driver updates.
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
According to the pic The Windows stop code says it is a Driver Power State Failure
Follow the instructions in post #2 go to to the Troubleshooting menu.
Here you can do a System Restore, or you can uninstall the last update that installed the incorrect driver. Then you can block it from being installed again.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
Thanks Everyone really appreciated
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Spunk said:
According to the pic The Windows stop code says it is a Driver Power State Failure
Follow the instructions in post #2 go to to the Troubleshooting menu.
Here you can do a System Restore, or you can uninstall the last update that installed the incorrect driver. Then you can block it from being installed again.
Click to expand...
None of the times I tried to uninstall an update from the Troubleshooting screen succeeded. His best bet to uninstall an update is from Safe Mode.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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