Windows 11 upgrade on ASUS laptops


moon_boots

moon_boots

New member
Local time
2:27 PM
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OS
Windows 10
So, I use the ASUS TUF DASH F15 laptop with i7 11th gen and my laptop is compatible for Win 11 upgrade but I haven't received the option in Settings->Windows Update. I want to upgrade via the Windows 11 upgrade assistant. So, I have a big question, does the ASUS related software and services such as Armory crate etc, automatically installs after the upgrade since all data supposedly should transfer onto from Win 10 ??
 
Windows Build/Version
Win 10(21H1)

My Computer

System One

  • OS
    Windows 10
moon_boots said:
So, I use the ASUS TUF DASH F15 laptop with i7 11th gen and my laptop is compatible for Win 11 upgrade but I haven't received the option in Settings->Windows Update. I want to upgrade via the Windows 11 upgrade assistant. So, I have a big question, does the ASUS related software and services such as Armory crate etc, automatically installs after the upgrade since all data supposedly should transfer onto from Win 10 ??
Click to expand...
I updated an ASUS VivoBook through WU the other day..., update went smooth, everything remained untouched.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I own the ASUS TUF F15 and I received the windows 11 update yesterday, after the download was complete it got stuck at 71% during installation. I contacted microsoft support who suggested I update my bios and drivers. After updating those I then tried the installation again but got stuck at 73%. I again contacted the microsoft support who requested remote access to my laptop, after spending hours tweaking and going around my laptop there was nothing the tech support could do. So I decided to stay on windows 10 until a stable built is released.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    i5 10300H
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 Ti
Ash said:
I own the ASUS TUF F15 and I received the windows 11 update yesterday, after the download was complete it got stuck at 71% during installation. I contacted microsoft support who suggested I update my bios and drivers. After updating those I then tried the installation again but got stuck at 73%. I again contacted the microsoft support who requested remote access to my laptop, after spending hours tweaking and going around my laptop there was nothing the tech support could do. So I decided to stay on windows 10 until a stable built is released.
Click to expand...
Did they offer any insight as to what this issue was?
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
Ash said:
I own the ASUS TUF F15 and I received the windows 11 update yesterday, after the download was complete it got stuck at 71% during installation. I contacted microsoft support who suggested I update my bios and drivers. After updating those I then tried the installation again but got stuck at 73%. I again contacted the microsoft support who requested remote access to my laptop, after spending hours tweaking and going around my laptop there was nothing the tech support could do. So I decided to stay on windows 10 until a stable built is released.
Click to expand...
Unfortunately, the incompatibility has to do with your software load, not Windows 11. So you will basically be waiting for 4 years until Windows 10 loses support. If you do a clean install of Windows 11 to either a second partition or to a VHDX file (virtual hard drive) you will discover there won't be any issues with the clean install.

It would be curious to know which version of Windows 10 you are on?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
I would clone the hard disk on a spare disk just in case. Then I would start Windows 11 Setup again but this time make sure you don't use Windows Update during installation, so it won't try to replace any drivers and probably won't fail. If it is a software issue, try also disabling all startup applications, including the antivirus (you can enable them after installation) and all non-Microsoft services by pressing Win+R to invoke the Run dialog and running msconfig.exe. There is a chance that Windows will try to replace some drivers anyway, to avoid doing that go to Device Manager and disable any non-important device such as bluetooth, card reader, camera, even WiFi or LAN. You can enable them aftewards. Avoid Windows Update use the ISO downloaded from here: Download Windows 11
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3476) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Agree. Do a system image, and back up all files to a separate hard drive then try clean install of Windows 11. System image in case W11 is no good so you can get back to where you were. File back in case W11 is all ok after clean install and you want to put your files on and keep it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Devlin1888 said:
Did they offer any insight as to what this issue was?
Click to expand...
Nope none. They asked me to try installing from the installation assistant which too got stuck during installation.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    i5 10300H
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 Ti
NavyLCDR said:
Unfortunately, the incompatibility has to do with your software load, not Windows 11. So you will basically be waiting for 4 years until Windows 10 loses support. If you do a clean install of Windows 11 to either a second partition or to a VHDX file (virtual hard drive) you will discover there won't be any issues with the clean install.

It would be curious to know which version of Windows 10 you are on?
Click to expand...
I'm on the 21H1.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    i5 10300H
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 Ti
Ash said:
I own the ASUS TUF F15 and I received the windows 11 update yesterday, after the download was complete it got stuck at 71% during installation. I contacted microsoft support who suggested I update my bios and drivers. After updating those I then tried the installation again but got stuck at 73%. I again contacted the microsoft support who requested remote access to my laptop, after spending hours tweaking and going around my laptop there was nothing the tech support could do. So I decided to stay on windows 10 until a stable built is released.
Click to expand...
UPDATE - After contacting the microsoft support for 4 consecutive days and to no positive result. I got on google and did some research, read a few articles and followed a couple simple steps and VOILA now i am on windows 11. Which the microsoft team assured me was only possible through a clean install.
P.S. I upgraded through the Windows Update.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    i5 10300H
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 Ti
Please share those simple steps
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R16
    CPU
    Intel Core i9-14900KF
    Motherboard
    Alienware 0RF96M (U3E1)
    Memory
    64 GB
    Graphics Card(s)
    4083MB NVIDIA GeForce RTX 4090
    Monitor(s) Displays
    ROG XG43UQ 43 inch monitor
    Screen Resolution
    (3840x2160@120Hz)
    Hard Drives
    Samsung SSD 870 EVO 2TB
    NVMe Samsung 2048GB
timbobit said:
Please share those simple steps
Click to expand...
1- Open command prompt as administrator and use the following commands "net stop wuauserv" and "net stop bits", make sure these commands are executed successfully.
2- Go to your C drive> Windows > SoftwareDistribution, select all the contents of this file and delete them permanently.
3- Open command prompt as administrator and use the following commands "net start wuauserv" and "net start bits".
4- Type "System Configuration" run as administrator, under the services tab select "hide all microsoft services" then press the "disable all" button followed by "Apply" then "ok" a prompt to restart your pc will appear at this point select "restart now".
5- Once the computer restarts disable the antivirus if any.
6- Download and Install Windows 11 on your device now if compatible.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS
    CPU
    i5 10300H
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 Ti
Does not work for me
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R16
    CPU
    Intel Core i9-14900KF
    Motherboard
    Alienware 0RF96M (U3E1)
    Memory
    64 GB
    Graphics Card(s)
    4083MB NVIDIA GeForce RTX 4090
    Monitor(s) Displays
    ROG XG43UQ 43 inch monitor
    Screen Resolution
    (3840x2160@120Hz)
    Hard Drives
    Samsung SSD 870 EVO 2TB
    NVMe Samsung 2048GB
Ash said:
1- Open command prompt as administrator and use the following commands "net stop wuauserv" and "net stop bits", make sure these commands are executed successfully.
2- Go to your C drive> Windows > SoftwareDistribution, select all the contents of this file and delete them permanently.
3- Open command prompt as administrator and use the following commands "net start wuauserv" and "net start bits".
4- Type "System Configuration" run as administrator, under the services tab select "hide all microsoft services" then press the "disable all" button followed by "Apply" then "ok" a prompt to restart your pc will appear at this point select "restart now".
5- Once the computer restarts disable the antivirus if any.
6- Download and Install Windows 11 on your device now if compatible.
Click to expand...
I just got an ASUS TUF DASH F15 and it keeps getting an error with the Windows 11 installation. I was wary of following the steps especially 'step 2' because those were a lot of files. I did a system restore before all the steps, of course. I'm not very techy so I was scared of doing this, but I couldn't stand not having Windows 11.

However, the error remained. :( I will just wait for any update in the future. For now, I will enable all the other services in my system config. But, thanks anyway. If you can give us the original link to what you did. Just in case there are updates to the info there. Would really appreciate it.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF DASH F15
MalouL said:
I just got an ASUS TUF DASH F15 and it keeps getting an error with the Windows 11 installation. I was wary of following the steps especially 'step 2' because those were a lot of files. I did a system restore before all the steps, of course. I'm not very techy so I was scared of doing this, but I couldn't stand not having Windows 11.

However, the error remained. :( I will just wait for any update in the future. For now, I will enable all the other services in my system config. But, thanks anyway. If you can give us the original link to what you did. Just in case there are updates to the info there. Would really appreciate it.
Click to expand...
It is perfectly safe to delete everything in the Software Distribution folder. The needed files will be rebuilt by Windows Update and any bad ones will be gone. The steps given are what is needed to completely reset the Windows Update system.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB Corsair Vengeance LPX DDR4-3200
    Graphics Card(s)
    PowerColor Red Devil Radeon RX 6600XT with 8GB GDDR6
    Sound Card
    Realtek integrated
    Monitor(s) Displays
    Acer Nitro 24" RG241Y 144hz refresh rate
    Screen Resolution
    1920 X 1080
    Hard Drives
    Western Digital Black SN770 1 TB NVMe SSD
    Samsung 860 QVO 1 TB SATA SSD
    Seagate Barracuda 1 TB HDD
    PSU
    LEPA B650 650 watt
    Case
    Enermax Coenus
    Cooling
    Cooler Master Hyper T4 air
    Keyboard
    CM Storm Devastator
    Mouse
    E-Blue Cobra Jr.
    Internet Speed
    100mbs
    Browser
    Microsoft Edge Chromium
    Antivirus
    Microsoft Defender
    Other Info
    Optical Drives: LG DVD-RW and Pioneer BluRay/ DVD burner
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
    CPU
    AMD Ryzen 9 6900HS
    Motherboard
    Asus board (GA402RK)
    Memory
    16 GB Samsung DDR5-4800
    Graphics card(s)
    Integrated Radeon 680M and discrete Radeon RX 6800S with 8GB GDDR6
    Sound Card
    Integrated Realtek with Dolby Atmos
    Monitor(s) Displays
    Laptop screen 14" WQXGA, IPS, 120hz refresh rate
    Screen Resolution
    2560 X 1600
    Hard Drives
    1TB PCIe Gen 4 SSD (WD Black SN850)
    PSU
    Battery power and Asus power brick/adapter. Also has USB-C charging
    Case
    Laptop
    Cooling
    Laptop fans in vapor chamber
    Mouse
    Touchpad and Omoton bluetooth mouse
    Keyboard
    Built in RGB backlit
    Internet Speed
    100mbps
    Browser
    Edge Chromium
    Antivirus
    Microsoft Defender
After 3 failed attempts to upgrade my cloned Windows 10 SSD to 11, I just formatted the disk and did a clean installation instead (see 2nd PC specs). So far no issues.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3476) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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