Windows and Essential PIM


lunisj

New member
Local time
3:28 AM
Posts
17
OS
Windows 11
Version 21H2
Uncertain if this question belongs here or not, but, because it is a question about an app . . .
Yesterday I found Essential PIM no longer responds to mouse clicks. I can open EPIM by clicking the icon on my Desktop, but, once in the app, mouse clicks do nothing. If an email is highlighted, I can hit ENTER and open the email. But NO clicks work when I have EPIM open on my Desktop. Can't move from Mail to Calendar, can't Minimize, nothing. In addition, if I have an email highlighted and open it.ALT-TAB to get back to EPIM, Up/Down arrows don't work to move to the next email.
Mouse and Keyboard work on every other app. I've tried closing EPIM by Task Manager and reopening. I've tried opening it by Windows>"essential.' I've tried rebooting.
A post to the Essential PIM forum resulted in a response claiming the problem is likely W11 or the anti-virus. How do I exclude W1 as a problem?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo Think Center M79
    Memory
    24MB
    Keyboard
    Loogitech
    Mouse
    Mogitech
    Browser
    Firefox

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