Version 21H2
Uncertain if this question belongs here or not, but, because it is a question about an app . . .
Yesterday I found Essential PIM no longer responds to mouse clicks. I can open EPIM by clicking the icon on my Desktop, but, once in the app, mouse clicks do nothing. If an email is highlighted, I can hit ENTER and open the email. But NO clicks work when I have EPIM open on my Desktop. Can't move from Mail to Calendar, can't Minimize, nothing. In addition, if I have an email highlighted and open it.ALT-TAB to get back to EPIM, Up/Down arrows don't work to move to the next email.
Mouse and Keyboard work on every other app. I've tried closing EPIM by Task Manager and reopening. I've tried opening it by Windows>"essential.' I've tried rebooting.
A post to the Essential PIM forum resulted in a response claiming the problem is likely W11 or the anti-virus. How do I exclude W1 as a problem?
Uncertain if this question belongs here or not, but, because it is a question about an app . . .
Yesterday I found Essential PIM no longer responds to mouse clicks. I can open EPIM by clicking the icon on my Desktop, but, once in the app, mouse clicks do nothing. If an email is highlighted, I can hit ENTER and open the email. But NO clicks work when I have EPIM open on my Desktop. Can't move from Mail to Calendar, can't Minimize, nothing. In addition, if I have an email highlighted and open it.ALT-TAB to get back to EPIM, Up/Down arrows don't work to move to the next email.
Mouse and Keyboard work on every other app. I've tried closing EPIM by Task Manager and reopening. I've tried opening it by Windows>"essential.' I've tried rebooting.
A post to the Essential PIM forum resulted in a response claiming the problem is likely W11 or the anti-virus. How do I exclude W1 as a problem?
My Computer
At a glance
Windows 1124MB
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Lenovo Think Center M79
- Memory
- 24MB
- Keyboard
- Loogitech
- Mouse
- Mogitech
- Browser
- Firefox
