Windows Defender Offline Scan/ Bitlocker Question


duecks

Member
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12:47 PM
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18
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WIndows 11 Pro
Hello,

I used the BitLocker manager and saved my bitlocker keys to a usb drive and printed them out.

Attempted to do a windows defender offline scan. It asked to plug in the usb drive but could not find the bitlocker code. I get a message saying " there is not a valid recovery key on this drive"

If I type in the bitlocker key manually, the scan runs with no problem.

I tried different usb drives with the same result, tried formatting with fat32 and ntfs, still did not work with the usb method.

Is it possible that a usb driver is not loading?

Is it possible that the usb drive should be formatted as a bootable drive?
 

My Computer My Computer

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WIndows 11 Pro
OS
WIndows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
HP
I just tried running an offline scan on my computer with the same result. I think it has something to do with the way the Defender offline scan works. I also have my Bitlocker keys printed out and saved to a USB thumb drive. For some reason it won't read the flash drive, requiring the key to be typed in.
 

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    Windows 11 Pro Version 24H2 OS build 26100.672513th Gen Intel Core i7-13700 2.10 GHz32 GBIntel UHD Graphics 770 / NVIDIA GeForce RTX 3060
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    Windows 11 Pro Version 24H2 OS build 26100.6725
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    Dell XPS 8960
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    13th Gen Intel Core i7-13700 2.10 GHz
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    Windows 11 Pro 23H2 Build 22631.454110th Gen Intel(R) Core(TM) i5-10400 CPU @ 2.9...24 GB
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    Dell Inspiron 3880
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    10th Gen Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
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When you saved the BitLocker key, was in a human-readable recovery password or a computer-only recovery key? Windows Defender offline runs from the Recovery environment, and it expects you to provide a drive with the non-text file version.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
When you saved the BitLocker key, was in a human-readable recovery password or a computer-only recovery key? Windows Defender offline runs from the Recovery environment, and it expects you to provide a drive with the non-text file version.
Its a human readable key.
The usb key is text. The same as if I print it out.

If its supposed to be a non text file version, then how would you obtain that?
 

My Computer My Computer

At a glance

WIndows 11 Pro
OS
WIndows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
HP
When asked, “Save to a USB flash drive” instead of “Save to a file”.

I did that.

Saved it to the USB, saved it to my Microsoft account and printed it. All 3 locations have the same key.

The USB saved file is text, readable with notepad, the same as the printed copy and Microsoft account.

Is the USB file supposed to be a different format?
 

My Computer My Computer

At a glance

WIndows 11 Pro
OS
WIndows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
HP
Does the filename end with .BEK or .TXT?
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Does the filename end with .BEK or .TXT?
They all end in .txt but, I have not checked for hidden files. I'll try that in a few days.
Thanks
 

My Computer My Computer

At a glance

WIndows 11 Pro
OS
WIndows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
HP
You'll have to unhide "protected operating system files" in Explorer to see any .BEK files.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
You'll have to unhide "protected operating system files" in Explorer to see any .BEK files.

OK, I tried that, now I can see .bek, .txt files, and a volume information folder, but the offline scan still did not work.

I used this website as a guide:
and used this command, step 5, to manually copy the necessary files to the usb drive:

manage-bde -protectors -add C: -recoverykey F:\

(changed F:\ to my usb drive)

Now it works, the offline scan completes!

Went a little further and formatted the same usb drive and used the bitlocker manager and retried what I did the first time, received the same original error message when performing the offline scan.

Formatted and used the command line method again that worked.

Not sure why the first method did not work for me and the command line did.

Thanks for the responses.
 

My Computer My Computer

At a glance

WIndows 11 Pro
OS
WIndows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
HP

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