Windows Defender Scam

flashh4

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While surfing the web looking for a manual for my Artic Cat 400 ATV yesterday, clicked a link which looked legit & up popped a picture like this one but with some different ph- numbers ! It locked my computer & couldn't do anything ! So called the number he pretended to be from MS and gave me a bunch of instructions, got suspicious by the way he answered the phone ! Instructions: click the keys to bring up the "start" then the "Run" box, type in "iexplore www.tiny.cc/xev6t" (leaving off a digit for maybe anyone's safety here" which took me to Teamviewer to download & for me to give him my code & Id number !!
That's when i ended the call & started running some Malware scans ! Nothing found ! So be careful out there !
Chuck
 

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My Computer

System One

  • Operating System
    Windows11
    Computer type
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    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
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    1511.52 Gigabytes Usable Hard Drive Capacity
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bobkn

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Which browser were you using?

MS Edge used to allow sites to prevent the browser from closing. It took task manager to shut down the browser. Unfortunately, when the browser was relaunched, it opened the same tabs. I had to use a third party utility to clear the browser history.

Haven't had to do that in quite a while.

I'd be disappointed to learn that the bad guys can still do that.
 

My Computers

System One System Two

  • Operating System
    Windows 11 22000.194
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf X570 Plus Gaming
    Memory
    32GB Gskill DDR4 2800
    Graphics Card(s)
    Radeon RX 6900 XT
    Sound Card
    onboard
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    Asus PA329C
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    3940 X 2160
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    Seasonic SS-1250XM
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H100i RGB Pro XT
    Internet Speed
    1200 Mbps
  • Operating System
    windows 10 19044.1151
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 3900X
    Motherboard
    MSI MPG X570 Gaming Plus
    Memory
    32GB
    Graphics card(s)
    Gigabyte RTX 2080 Super
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Samsung LU28R550UQNXZA
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 750 G1+
    Case
    Phanteks ENTHOO Pro M
    Cooling
    Corsair H100i RGB Pro XT
    Internet Speed
    400 Mbps

flashh4

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bobkn, i was using Fire Fox but wheni finished typing the info into the "Run Box" it opened Edge & started to download Teamviewer then i stopped the dwnload !! I just got through with MS reporting this they were no help !!
 

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My Computer

System One

  • Operating System
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
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    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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    Edge & FF
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    Windows Defender

flashh4

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Just so you can see they were a lot of help !
 

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My Computer

System One

  • Operating System
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

clam1952

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Malwarebytes browser guard Firefox add-on would probably help, for Edge need a Google account as can only get it from the Chrome store.
 

My Computers

System One System Two

  • Operating System
    Windows 11 21H2 OS Build 22000.282
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    Gigabyte Aorus GTX1080TI
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    1 TB Crucial MX500 SSD
    500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    4TB Seagate ST4000DM000-1F2168
    PSU
    EVGA 750GQ Gold Certified
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 21H2 build 22000.282
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 65 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.

flashh4

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And i just got this email !! So i guess this is all there is to trying to report a Scam using MS product !! Maybe they will be on the lookout for others being scammed with this !!
Chuck
 

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My Computer

System One

  • Operating System
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

flashh4

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The reason i posted this is so some of you can see the process i went through & also how some scammers work & how they get you info ! In this case it was with "TeamViewer" ! Be Safe and use good common sense along with your Security !!
Chuck
 

My Computer

System One

  • Operating System
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender
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WXC

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The reason i posted this is so some of you can see the process i went through & also how some scammers work & how they get you info ! In this case it was with "TeamViewer" ! Be Safe and use good common sense along with your Security !!
Chuck


Sound advice.

And thank you, for taking the time to put this on display, for the security of others. (y)


Take care.
 

My Computer

System One

  • Operating System
    Windows 10 Pro 64-bit 21H1 19043.1288
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Vostro 470 (Year 2012)
    CPU
    Intel i7-3770 @ 3.40GHz
    Memory
    8 GB
    Graphics Card(s)
    AMD 7500 Radeon HD Series
    Sound Card
    Realtek Hi-Def Audio
    Monitor(s) Displays
    Dell U2412M
    Hard Drives
    1TBHDD
    Keyboard
    Dell/USB
    Mouse
    Dell/USB
    Internet Speed
    100/10
    Browser
    Edge
    Antivirus
    Windows Security/MalwareBytes Premium

jvickers

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896
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S-W Georgia
Thanks for the warning. Will be on the watch for anything like this.
 

My Computers

System One System Two

  • Operating System
    Windows 11 Pro (22000.184)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card/ ZOTAC GeForce GTX 1050 Ti Mini, 4GB GDDR5 DisplayPort 128-bit Gaming Graphic Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    ADATA XPG SX8200 Pro 1TB
    ADATA XPG SX8200 Pro 512GB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Stock Ryzen 7 3700X Fan
    Keyboard
    Logitech K840 (soon to be a Corsair K70)
    Mouse
    Logitech MX Master 3 (Bluetooth)
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

bobkn

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And i just got this email !! So i guess this is all there is to trying to report a Scam using MS product !! Maybe they will be on the lookout for others being scammed with this !!
Chuck
I'm not optimistic that Microsoft will take any action on this. There must be many scam sites, most of them beyond the reach of US law enforcement.

I haven't come across any scam sites that aggressive recently. The most common thing I get is a site telling me that Adobe Flash needs an update. As I have uninstalled Flash because it is a security nightmare, and few sites use it any more, I know not to click.

Thanks for the post. It's helpful to have reminders of how many predators are on the Web, waiting for their potential victims to make a small mistake.
 

My Computers

System One System Two

  • Operating System
    Windows 11 22000.194
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf X570 Plus Gaming
    Memory
    32GB Gskill DDR4 2800
    Graphics Card(s)
    Radeon RX 6900 XT
    Sound Card
    onboard
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3940 X 2160
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    Seasonic SS-1250XM
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H100i RGB Pro XT
    Internet Speed
    1200 Mbps
  • Operating System
    windows 10 19044.1151
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 3900X
    Motherboard
    MSI MPG X570 Gaming Plus
    Memory
    32GB
    Graphics card(s)
    Gigabyte RTX 2080 Super
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Samsung LU28R550UQNXZA
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 750 G1+
    Case
    Phanteks ENTHOO Pro M
    Cooling
    Corsair H100i RGB Pro XT
    Internet Speed
    400 Mbps

johnlgalt

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Microsoft usual tactics are to go after the domains being used by scammers. There are lots of other scam scammers out there that that regularly try and take down the fake call centers.

But a note to the wise: Never, ever EVER click on a random link for tech support for a product when you're not on that product's page / domain. If you want tech support from Microsoft, go to the Microsoft website or can their publicly listed number.

This type of attack is geared toward people who make the mistake of thinking it is legitimate specifically because they've done a lot of work making it LOOK legitimate. Sure, Microsoft will advertise products, like hardware, Windows 11, etc. on other websites. But they are NOT going to advertise their tech support. Glad you were able to extricate yourself from this thus far. I suspect ther ewill be a few more repercussions before it's finally over. So stay frosty, and vigilant.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2* 1920*1080
    Hard Drives
    3x Sabrent Rocket PCIe Gen4 NVMe M.2 1 TB SSD (SB-ROCKET-NVMe4-1TB)
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM --> RAID1
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
  • Operating System
    Windows 10 x64 Pro build 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master (shared) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
    Browser
    Edge Chromium | Chrome | Firefox Nightly | Brave
    Antivirus
    Defender + MB4

TairikuOkami

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Safe DNS is basics these days, like Quad9 or NextDNS, it blocks botnets, malware payloads, phishing.
There also browser extensions like Bitdefender TrafficLight or Netcraft (specifically designed for those).
 

My Computer

System One

  • Operating System
    Windows 11 Home
    CPU
    AMD Ryzen 5 3600 (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1H6 (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" AOC G2460VQ6 (01/19)
    Screen Resolution
    1920×1080@75Hz + FreeSync (DisplayPort)
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB + 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm
    Keyboard
    HP Pavilion Wireless Keyboard 600 (05/21)
    Mouse
    HP Wireless Silent 280M Mouse (05/21)
    Internet Speed
    300/30 Mbps via RouterOS (05/21) + TCP Optimizer
    Browser
    Microsoft Edge
    Antivirus
    None
    Other Info
    Headphones: Sennheiser RS170 (09/10) + Software: https://tinyurl.com/7hkjyhsj
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