Windows Defender Scam


flashh4

Active member
Member
VIP
Local time
6:42 AM
Posts
332
OS
Windows11
While surfing the web looking for a manual for my Artic Cat 400 ATV yesterday, clicked a link which looked legit & up popped a picture like this one but with some different ph- numbers ! It locked my computer & couldn't do anything ! So called the number he pretended to be from MS and gave me a bunch of instructions, got suspicious by the way he answered the phone ! Instructions: click the keys to bring up the "start" then the "Run" box, type in "iexplore www.tiny.cc/xev6t" (leaving off a digit for maybe anyone's safety here" which took me to Teamviewer to download & for me to give him my code & Id number !!
That's when i ended the call & started running some Malware scans ! Nothing found ! So be careful out there !
Chuck
 

Attachments

  • tyr.PNG
    tyr.PNG
    40.6 KB · Views: 26

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

bobkn

Well-known member
Power User
VIP
Local time
8:42 AM
Posts
789
Location
Danbury, CT, USA
OS
Windows 11 22000.708
Which browser were you using?

MS Edge used to allow sites to prevent the browser from closing. It took task manager to shut down the browser. Unfortunately, when the browser was relaunched, it opened the same tabs. I had to use a third party utility to clear the browser history.

Haven't had to do that in quite a while.

I'd be disappointed to learn that the bad guys can still do that.
 

My Computers

System One System Two

  • OS
    Windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus Prime Z690-A
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler

flashh4

Active member
Member
VIP
Thread Starter
Local time
6:42 AM
Posts
332
OS
Windows11
bobkn, i was using Fire Fox but wheni finished typing the info into the "Run Box" it opened Edge & started to download Teamviewer then i stopped the dwnload !! I just got through with MS reporting this they were no help !!
 

Attachments

  • Capture 4.PNG
    Capture 4.PNG
    22.2 KB · Views: 6

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

flashh4

Active member
Member
VIP
Thread Starter
Local time
6:42 AM
Posts
332
OS
Windows11
Just so you can see they were a lot of help !
 

Attachments

  • Capture 2.PNG
    Capture 2.PNG
    30.3 KB · Views: 14
  • Capture 3.PNG
    Capture 3.PNG
    14.2 KB · Views: 15

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

clam1952

Well-known member
Power User
VIP
Local time
1:42 PM
Posts
497
Location
Crewe, Cheshire, UK
OS
Windows 11 22H2 OS Build 22622.575
Malwarebytes browser guard Firefox add-on would probably help, for Edge need a Google account as can only get it from the Chrome store.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22622.575
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.

flashh4

Active member
Member
VIP
Thread Starter
Local time
6:42 AM
Posts
332
OS
Windows11
And i just got this email !! So i guess this is all there is to trying to report a Scam using MS product !! Maybe they will be on the lookout for others being scammed with this !!
Chuck
 

Attachments

  • tye.PNG
    tye.PNG
    25.8 KB · Views: 17

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

flashh4

Active member
Member
VIP
Thread Starter
Local time
6:42 AM
Posts
332
OS
Windows11
The reason i posted this is so some of you can see the process i went through & also how some scammers work & how they get you info ! In this case it was with "TeamViewer" ! Be Safe and use good common sense along with your Security !!
Chuck
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender
  • Like
Reactions: WXC

WXC

Well-known member
Guru
VIP
Local time
7:42 AM
Posts
8,175
Location
U.S.A.
OS
Windows 10 Pro 64-bit 21H2 19044.1889
The reason i posted this is so some of you can see the process i went through & also how some scammers work & how they get you info ! In this case it was with "TeamViewer" ! Be Safe and use good common sense along with your Security !!
Chuck


Sound advice.

And thank you, for taking the time to put this on display, for the security of others. (y)


Take care.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit 21H2 19044.1889
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Vostro 470 (Year 2012)
    CPU
    Intel i7-3770 @ 3.40GHz
    Memory
    8 GB
    Graphics Card(s)
    AMD 7500 Radeon HD Series
    Sound Card
    Realtek Hi-Def Audio
    Monitor(s) Displays
    Dell U2412M
    Hard Drives
    1 TB 7200 HDD
    Keyboard
    Dell/USB
    Mouse
    Dell/USB
    Internet Speed
    100/10
    Browser
    Edge
    Antivirus
    Windows Security/MalwareBytes Premium

jvickers

The lunatics have taken over the asylum
Guru
VIP
Local time
8:42 AM
Posts
5,636
Location
Deep South, USA
OS
Windows 11 Pro
Thanks for the warning. Will be on the watch for anything like this.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

bobkn

Well-known member
Power User
VIP
Local time
8:42 AM
Posts
789
Location
Danbury, CT, USA
OS
Windows 11 22000.708
And i just got this email !! So i guess this is all there is to trying to report a Scam using MS product !! Maybe they will be on the lookout for others being scammed with this !!
Chuck
I'm not optimistic that Microsoft will take any action on this. There must be many scam sites, most of them beyond the reach of US law enforcement.

I haven't come across any scam sites that aggressive recently. The most common thing I get is a site telling me that Adobe Flash needs an update. As I have uninstalled Flash because it is a security nightmare, and few sites use it any more, I know not to click.

Thanks for the post. It's helpful to have reminders of how many predators are on the Web, waiting for their potential victims to make a small mistake.
 

My Computers

System One System Two

  • OS
    Windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus Prime Z690-A
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler

johnlgalt

Antidisestablishmentarianistentarianist
Power User
VIP
Local time
8:42 AM
Posts
2,424
Location
3rd Rock
OS
Windows 11 21H2
Microsoft usual tactics are to go after the domains being used by scammers. There are lots of other scam scammers out there that that regularly try and take down the fake call centers.

But a note to the wise: Never, ever EVER click on a random link for tech support for a product when you're not on that product's page / domain. If you want tech support from Microsoft, go to the Microsoft website or can their publicly listed number.

This type of attack is geared toward people who make the mistake of thinking it is legitimate specifically because they've done a lot of work making it LOOK legitimate. Sure, Microsoft will advertise products, like hardware, Windows 11, etc. on other websites. But they are NOT going to advertise their tech support. Glad you were able to extricate yourself from this thus far. I suspect ther ewill be a few more repercussions before it's finally over. So stay frosty, and vigilant.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D02 280 Hz QHD | Eve Spectrum ES07D03 4K Gaming Monitor
    Screen Resolution
    1440p | 4k
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3 for Business
    Internet Speed
    Logitech MX Master 3 for Business
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    Windows 10 x64 Pro build 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master (shared) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
    Browser
    Edge Chromium | Chrome | Firefox Nightly | Brave
    Antivirus
    Defender + MB4

TairikuOkami

Brony
Power User
VIP
Local time
2:42 PM
Posts
471
OS
Windows 11 Home
Safe DNS is basics these days, like Quad9 or NextDNS, it blocks botnets, malware payloads, phishing.
There also browser extensions like Bitdefender TrafficLight or Netcraft (specifically designed for those).
 

My Computer

System One

  • OS
    Windows 11 Home
    CPU
    AMD Ryzen 5 3600 (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1E (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" AOC G2460VQ6 (01/19)
    Screen Resolution
    1920×1080@75Hz + FreeSync (DisplayPort)
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB + 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm
    Keyboard
    HP Wired Desktop 320K Keyboard (04/22)
    Mouse
    HP Wireless Silent 280M Mouse (05/21)
    Internet Speed
    400/40 Mbps via RouterOS (05/21) + TCP Optimizer
    Browser
    Microsoft Edge
    Antivirus
    None
    Other Info
    Headphones: Sennheiser RS170 (09/10)
Top Bottom