Wireless Mouse not found by Win11


Thanks, @TairikuOkami, I did that, found only 2 updates available, both HP software updates. Installed them and tried again. same result.
Thanks, @MisterEd. Tried that order as well. same result.
 

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I'm having the same problem with a Logi M240 Bluetooth mouse. And I know it's to do with WIndows 11 because it pairs and works fine on my Windows 10 laptop. I've re-installed the mouse drivers, checked the Bluetooth drivers, updated everything, turned it off and back on... it doesn't appear in the list.
 

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Windows 11
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Computer type
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Dell
A year-old post. Dec 30, 2023

I've not tried a Logi BT mouse but not having issues with Microsoft and Targus BT mice on Win10 and Win11. My BT adapters are part of the Wireless adapter.
 

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    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
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    Win11 Pro RTM Version 24H2 Build 26100.4202
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    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
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    12GB
    Hard Drives
    256GB SSD NVMe M.2

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    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
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    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
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    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
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    24" Dell
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    512GB SSD NVMe, 4TB Seagate HDD
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    Windows Defender/Microsoft Security
DanJMG said:
I'm having the same problem with a Logi M240 Bluetooth mouse.
Click to expand...
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
 

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TairikuOkami said:
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
Click to expand...
BT is surely handy when having only 2 or 3 USB ports on the newer thinner lighter Notebooks.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
TairikuOkami said:
Honestly, why would anyone use BT mouse? Unless they enjoy torture, surely there are other ways than BT. 🥲
Click to expand...
I bought mine because it was half price. I didn’t realise it wouldn’t have a USB plug-in. Still, it worked fine with the one laptop. Not so well with the other. Which seems weird.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell

My Computer My Computer

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Windows 11 Pro
OS
Windows 11 Pro
I have assumed Bluetooth is On.
Using a new one you may have to initially use Add Device and use the Bluetooth Add Device button > Select > Done.

On pressing the B button(pairing) my Logitech BT mouse M535 a LED on the top(or bottom in your case) flashes if not paired, when paired the flashing stops and the LED goes out after a time.
So are you getting something like that ?

Works well on a Windows 10 Laptop and a newer Windows 11 Laptop, they have different Wireless chipsets, no problems.
The Logitech Options App is not installed, not necessary unless you want customisations.
 

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Windows 11
OS
Windows 11
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