Solved Your phone can't start


A

Alierlie

Member
Local time
10:53 AM
Posts
6
OS
windows 11
Hi,
In my old PC (Intel core i7 2600k, Asrock Z77 extremes 4) I can use Your phone app in windows 10 for a while, but after one update It's disappear: just show app in 3 seconds and close immediately
Now I replace to AMD 5600x, MSI B550M mortar wifi, but I still using my old SSD to install windows 11 .
Your phone app still disappear
I try to fix with this help:
Table of Contents
Click to expand...
But nothing diffirent. How can I do now? I really want to use that Apps
 
Windows Build/Version
21H2 build 22000.318

My Computer My Computer

At a glance

windows 115600x16gbr9 270x
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
5600x
Motherboard
MSI B550M Mortar wifi
Memory
16gb
Graphics Card(s)
r9 270x
Monitor(s) Displays
LG
Screen Resolution
2560 x 1080
Hard Drives
WD black 500gb
Colorful 160gb
Samsung evo 860 120g
PSU
Seasonic S12II
Cooling
Thermalright
Keyboard
Z77
Mouse
Logitech P102
Internet Speed
100mbs
Browser
yandex, edge
Antivirus
Windows Defender
1. What does the Apps troubleshooter report?

2. Did you know that there is actually an issue with your OS build (OS build 22000.318) regarding repairing/resetting apps? This issue is resolved in KB5007262 (OS Build 22000.348), if you do not have that already. Check for this update, install if required, then try the "Fix #3 - app repair and reset" again.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
1. I don't know how to read report, but this is message troubleshooter show to me:
E5EWea9.png

EJKsjyJ.png


2.
I google KB5007262, and download 2 files
windows10.0-kb5007262-arm64_5c05200908e52ae517895fe537a9a1b7fbf851a0.msu
Click to expand...
windows10.0-kb5007262-x64_62ef7581564c9b91ab519bf1cc5e37ffeb9f86ca
Click to expand...
But nothing can run in my system
dlu4lUh.png

gX0vTE9.jpeg

C1keTKS.png
 

My Computer My Computer

At a glance

windows 115600x16gbr9 270x
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
5600x
Motherboard
MSI B550M Mortar wifi
Memory
16gb
Graphics Card(s)
r9 270x
Monitor(s) Displays
LG
Screen Resolution
2560 x 1080
Hard Drives
WD black 500gb
Colorful 160gb
Samsung evo 860 120g
PSU
Seasonic S12II
Cooling
Thermalright
Keyboard
Z77
Mouse
Logitech P102
Internet Speed
100mbs
Browser
yandex, edge
Antivirus
Windows Defender
1 That's okay [1st picture] it says to Reset the App. Maybe if you could wait until we try the update before attempting to Reset the App.

2 It could be that the machine has already been updated. Can you type winver into the Window's start menu search box again , to confirm the Windows build version.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
This is my winver.
ZLXqYJw.png


But after all, I still can't use Your Phone app.
btw, I use local account for pc, may be it is cause?
 

My Computer My Computer

At a glance

windows 115600x16gbr9 270x
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
5600x
Motherboard
MSI B550M Mortar wifi
Memory
16gb
Graphics Card(s)
r9 270x
Monitor(s) Displays
LG
Screen Resolution
2560 x 1080
Hard Drives
WD black 500gb
Colorful 160gb
Samsung evo 860 120g
PSU
Seasonic S12II
Cooling
Thermalright
Keyboard
Z77
Mouse
Logitech P102
Internet Speed
100mbs
Browser
yandex, edge
Antivirus
Windows Defender
Great, you are on build .376!

Try to RESET the app again by following your instructions in "Fix 3".

If the RESET still fails then consider using SFC/SCANNOW and DISM to verify and repair system files.

If you not use SFC and DISM before, here is a couple of tutorials to show you what you need to do:

www.elevenforum.com

Use System File Checker (SFC) to Repair System Files in Windows 11

This tutorial will show you how to run the System File Checker (SFC) tool to repair missing, corrupted, and modified system files in Windows 10 and Windows 11. System File Checker (SFC) is a tool built into Windows that will check for system file corruption. The SFC /SCANNOW command scans and...
www.elevenforum.com www.elevenforum.com

www.elevenforum.com

Repair Windows Image Component Store in Windows 11

This tutorial will show you how to repair Windows image component store corruption in Windows 11. If a Windows image becomes unserviceable, you can use the DISM (Deployment Imaging and Servicing Management) tool or Repair-WindowsImage cmdlet to update the files and correct the problem. For...
www.elevenforum.com www.elevenforum.com

Hope that helps.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
iko22 said:
Great, you are on build .376!

Try to RESET the app again by following your instructions in "Fix 3".

If the RESET still fails then consider using SFC/SCANNOW and DISM to verify and repair system files.

If you not use SFC and DISM before, here is a couple of tutorials to show you what you need to do:

www.elevenforum.com

Use System File Checker (SFC) to Repair System Files in Windows 11

This tutorial will show you how to run the System File Checker (SFC) tool to repair missing, corrupted, and modified system files in Windows 10 and Windows 11. System File Checker (SFC) is a tool built into Windows that will check for system file corruption. The SFC /SCANNOW command scans and...
www.elevenforum.com www.elevenforum.com

www.elevenforum.com

Repair Windows Image Component Store in Windows 11

This tutorial will show you how to repair Windows image component store corruption in Windows 11. If a Windows image becomes unserviceable, you can use the DISM (Deployment Imaging and Servicing Management) tool or Repair-WindowsImage cmdlet to update the files and correct the problem. For...
www.elevenforum.com www.elevenforum.com

Hope that helps.
Click to expand...
many many thanks,
I reinstall windows 10 and It's working rightnow >3
 

My Computer My Computer

At a glance

windows 115600x16gbr9 270x
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
5600x
Motherboard
MSI B550M Mortar wifi
Memory
16gb
Graphics Card(s)
r9 270x
Monitor(s) Displays
LG
Screen Resolution
2560 x 1080
Hard Drives
WD black 500gb
Colorful 160gb
Samsung evo 860 120g
PSU
Seasonic S12II
Cooling
Thermalright
Keyboard
Z77
Mouse
Logitech P102
Internet Speed
100mbs
Browser
yandex, edge
Antivirus
Windows Defender
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