Access denied - outlook.com email


Hazel123

Hazel123

Well-known member
Pro User
VIP
Local time
8:04 PM
Posts
3,989
OS
Windows 11 Home 25H2
This has just started happening recently. I go to open an email and just get a blank page with "access denied". I tried clicking on inbox again and trying again and it keeps happening. Eventually it lets me read the email. Any idea what this is or how I can stop it please?
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Hazel123 said:
This has just started happening recently. I go to open an email and just get a blank page with "access denied". I tried clicking on inbox again and trying again and it keeps happening. Eventually it lets me read the email. Any idea what this is or how I can stop it please?
Click to expand...
Hi @Hazel123,


You may receive a connection error if you configured your Outlook.com account as IMAP in multiple email clients. We’re working on a fix and will update this article when we have more information. For now, try the following workaround:

  1. Go to account.live.com/activity and sign in using the email address and password of the affected account.
  2. Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it.
  3. Select This was me to let the system know you authorize the IMAP connection.
  4. Attempt to connect to the account via your IMAP client.

    For more information on how to use the Recent activity page, go to     What is the recent activity page?

POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support

Learn more about the POP, IMAP, and SMTP settings for Outlook
support.microsoft.com support.microsoft.com
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Thanks - well according to that, people from all over the world have been trying to log into my account for the past 24 hours. It doesn't show anything recent - like when I've opened the outlook mail app on computer.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender

My Computer

System One

  • OS
    W11 Pro x64 ongoing Canary 29500 latest builds
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
    Hard Drives
    2 x 256Gb SSD
    PSU
    Dell 240 watt
    Mouse
    Dell Premier Bluetooth
    Internet Speed
    50Mbps
    Browser
    Edge
    Antivirus
    Default Microsoft Security
Thank you, I'll have a look.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Hazel123 said:
Thanks - well according to that, people from all over the world have been trying to log into my account for the past 24 hours. It doesn't show anything recent - like when I've opened the outlook mail app on computer.
Click to expand...
side note - Microsoft accounts are notorious for having repeated breached login attempts... just make sure you have 2FA/MFA enabled (preferably auth app and not cell #, as sim spoofing is ramping up too)
 

My Computer

System One

  • OS
    Windows 11 Pro
You must log in or register to reply here.

Similar threads

  • Article Article
Microsoft Making every Windows 11 PC an AI PC
Replies
19
Views
3K
RingTailCoon 11
RingTailCoon 11
  • Article Article
Insider KB5055640 Windows 11 Insider Beta build 26120.3872 (24H2) - April 21
3 4 5
Replies
82
Views
9K
Almighty1
Almighty1
  • Article Article
Insider KB5055642 Windows 11 Insider Dev build 26200.5562 (24H2) - April 21
Replies
14
Views
3K
Brink
Brink
  • Article Article
Insider KB5058512 Windows 11 Insider Dev build 26200.5622 (24H2) - June 2
2
Replies
28
Views
6K
Brink
Brink
  • Article Article
Insider KB5048780 Windows 11 Insider Dev build 26120.2510 (24H2) - Dec. 6
2
Replies
35
Views
10K
Raato
R

Latest Support Threads

Latest Tutorials

Back
Top Bottom