Solved All browsers not finding www.facebook.com


DumbMarine

Member
Local time
4:29 PM
Posts
24
OS
Win11 Pro
All of a sudden each browser (I use Brave, Chrome and Edge - each fully up to ate) starting returning page not found for Facebook. At first I checked that FB was not down. It was not. Cleared cookies/cache/restarted/flushed dns/checked HOSTS etc etc, in fact every damn thing you can think of and nothing has fixed this. Went to another room and checked laptop and the same happened there?

I do not seem alone on this though reports are few and far between and often fixed quite simply.

I do NOT get any account block message just page fails to load? Totally flummoxed!

Any geniuses out there who have any ideas on how to correct this and that information would be very much appreciated.
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
What you get back, when you ping www.facebook.com
It should not look like this, here it is blocked as well on purpose. It should be getting an real ip adress back. Can you show us the result you get?
Code:
PS C:\Users\User> ping www.facebook.com

Pinging www.facebook.com [127.0.0.1] with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Microsoft Windows [Version 10.0.26100.3323]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>ping www.facebook.com

Pinging star-mini.c10r.facebook.com [157.240.221.35] with 32 bytes of data:
Reply from 157.240.221.35: bytes=32 time=13ms TTL=55
Reply from 157.240.221.35: bytes=32 time=17ms TTL=55
Reply from 157.240.221.35: bytes=32 time=16ms TTL=55
Reply from 157.240.221.35: bytes=32 time=16ms TTL=55

Ping statistics for 157.240.221.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 17ms, Average = 15ms

C:\Windows\System32>
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Thanks, Have set dns servers to 8.8.8.8 and back-up to 1.1.1.1 (Google and Cloudflare) but no difference?

Its almost like Facebook have blacklisted or something my IP Address?
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Also I should say my mobile can access Facebook no problem but my laptop (also Win11) has same issue as my desktop?
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Thanks, Have set dns servers to 8.8.8.8 and back-up to 1.1.1.1 (Google and Cloudflare) but no difference?

Its almost like Facebook have blacklisted or something my IP Address?
Maybe Facebook blocked at your country try VPN connection or use 1.1.1.1 warp.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
If nothing work, use the attached batch script to reset TCP/IP protocol suite.
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I get the log-in page but don't have an account yet.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Also I should say my mobile can access Facebook no problem but my laptop (also Win11) has same issue as my desktop?
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Yes, for some reason I do get as far as login but get posted earlier message in browsers
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Copyed from an other site about this issue:


This is a Google Chrome issue. It gets stuck in a loop trying to reach this address: https://www.facebook.com/upgradeaccount/redirect/ but this link doesn't exist.

So here's what you do, but NOTE you will need to sign back into EVERYTHING, not just Facebook:

  • Click CTRL + H (at same time) (Alt + H on Mac). Skip to step 4.
  • If the quick-command from step 1 doesn't work, then click on the 3 stacked vertical dots under the x-out button on the upper right of your Chrome browser.
  • Click on 'history' and then choose 'history' again on the flyout.
  • On the left, click on 'delete my history'.
  • By default, the basic tab should be selected with all 3 options checked for browsing history, cookies, and cached images. If any of these aren't checked, check them.
  • Give it several minutes to clear the data, especially b/c most of you seem to have not done this in a year or more.
  • Once it's done, hard-type in facebook.com. Many of you will notice the last FB address your Chrome browser was stuck on will try to auto-fill: https://www.facebook.com/upgradeaccount/redirect/ BUT MAKE SURE YOU DELETE EVERYTHING AFTER .COM BEFORE HITTING ENTER.
  • You should now be taken to FB's login page and everything should go smoothly from here.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Freebooter, thanks for script which I ran and rebooted but still no change I am afraid.

I might try connecting via a wifi tether on my mobile an d see if anything is different?
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Unfortunately connecting to the Internet via a wifi mobile 5G tether gave me the same result
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender
Try 1.1.1.1 warp software.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
If you can access via your phone data connection but not via your internet connection on multiple devices this is definitely a provider issue. Either DNS or some Peering issue.
 

My Computer My Computer

At a glance

Win 7/10/11
OS
Win 7/10/11
Computer type
PC/Desktop
Other Info
I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Unfortunately connecting to the Internet via a wifi mobile 5G tether gave me the same result
Wait....so your phone can access Facebook okay but not if using it has a Hotspot/tether?
 

My Computer My Computer

At a glance

Win 7/10/11
OS
Win 7/10/11
Computer type
PC/Desktop
Other Info
I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Reboot your router.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
TESTER I followed the instructions (though I had already disabled synch in Chrome and always clear all history every day) but repeated all again but to no avail I am afraid.

Definitely odd this.
 

My Computer My Computer

At a glance

Win11 Proi964gbgtx3080ti
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
i9
Motherboard
Asus Hero XIII
Memory
64gb
Graphics Card(s)
gtx3080ti
Sound Card
in mobo
Monitor(s) Displays
32 Benq sw321c
Screen Resolution
4k
Hard Drives
3 x 4tb SSD + 5tb external and 20tb Synology
PSU
1200w
Case
Cant remember but a silent one
Cooling
Lots of quiet large fans running silently
Keyboard
Razer losing printed letters !!!
Mouse
Razer Deathadder
Internet Speed
250gb
Browser
Brave, Chrome, Edge
Antivirus
Bitdefender

Latest Support Threads

Back
Top Bottom