Solved all Browsers blocking certain websites even Microsoft login


Malenibo

Member
Local time
7:06 AM
Posts
15
OS
Windows 11
I am trying to help a friend who has just bought a windows 11 computer. it has a Rizen processor, 16Gb mem, and he has fibre at 1000Mb download. When the computer was first switched on it worked very well and all websites were achievable. Then after about two weeks he was unable to access certain websites connected with the banks and also the Microsoft account. The connections would just time out.. I tried various different search engines with the same result. Some links are not clickable and typing the URL of the site direct does not help. The browser just cycles and eventually times out. The browsers & search work as normal for 90% of the sites. I have tried changing most of the settings that I think are causing a problem but to no avail. I did a complete re-install of the operating system and the computer worked without any problem for just over a week. Then it became impossible to reach certain websites again. I assume that it is an update that is installed or there is a security setting that I do not know. Please any suggestions as to what may be causing the blocking of official websites would be appreciated
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
One of the methods sites can be blocked is by the 'hosts' file.
It might be some app in your system changed that file.
Where it is situated and how you can reset it to normal is to find if you search the Internet with 'hosts file'.
Or look here:

You might inspect that file to be sure it does not contain any strings at all.
Normally all strings that start with # are comments, so do not matter.
So if all strings start with # that file would not be the reason for blocking sites.
Strings: lines with characters.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Kingston NV2 - 500 GB
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 115.7.0 ESR
    Antivirus
    F-secure via Internet provider
    Other Info
    Oracle VirtualBox 7 for testing software on Win 10 or 11
Welcome to the forum.
Things to try.

1. If an update is suspected, uninstall the update. If he is allowing WU to update his drivers,check to see if his wireless adapter has been updated by WU. If so pause updates and rollback the driver to see if it makes any difference. Receiving drivers through windows update can be disabled using this tutorial, Use group policy if he runs Pro. Use the regedit method for Home. Once it is disabled, your can unpause updates. Enable or Disable Include Drivers with Windows Updates in Windows 11 Tutorial

2. Disable any third party antivirus software.Make sure no instance is running in task manager.

3.. Disable all browser add-ons. Close all instances of the the browser, reopen the browser and try.

4. Make sure date, time, and time zone are correct.

5. Run network troubleshooter. settings>system>troubleshooters>other troubleshooters>network&internet>run

6.. Use clean boot to eliminate there being a software conflict. If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

7. Since it works for a while and then stops, maybe some place he goes to has infected him with malware. Check for malware using Malwarebytes Free. It will install the premium version free for 14 days after which it reverts to free version.

8. Reset network adapters Reset Network Adapters in Windows 11 Tutorial

9. Attached is @FreeBooter .bat file which resets network components. RIGHT click on the .bat file and select run as administrator.


Report back.
 

Attachments

  • ResetNetworkComponents.zip
    44.6 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
One of the methods sites can be blocked is by the 'hosts' file.
It might be some app in your system changed that file.
Where it is situated and how you can reset it to normal is to find if you search the Internet with 'hosts file'.
Or look here:

You might inspect that file to be sure it does not contain any strings at all.
Normally all strings that start with # are comments, so do not matter.
So if all strings start with # that file would not be the reason for blocking sites.
Strings: lines with characters.
Many thanks I will try your suggestions and report back. Sorry if replying in the wrong place, but not found the reply option yet
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
Welcome to the forum.
Things to try.

1. If an update is suspected, uninstall the update. If he is allowing WU to update his drivers,check to see if his wireless adapter has been updated by WU. If so pause updates and rollback the driver to see if it makes any difference. Receiving drivers through windows update can be disabled using this tutorial, Use group policy if he runs Pro. Use the regedit method for Home. Once it is disabled, your can unpause updates. Enable or Disable Include Drivers with Windows Updates in Windows 11 Tutorial

2. Disable any third party antivirus software.Make sure no instance is running in task manager.

3.. Disable all browser add-ons. Close all instances of the the browser, reopen the browser and try.

4. Make sure date, time, and time zone are correct.

5. Run network troubleshooter. settings>system>troubleshooters>other troubleshooters>network&internet>run

6.. Use clean boot to eliminate there being a software conflict. If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

7. Since it works for a while and then stops, maybe some place he goes to has infected him with malware. Check for malware using Malwarebytes Free. It will install the premium version free for 14 days after which it reverts to free version.

8. Reset network adapters Reset Network Adapters in Windows 11 Tutorial

9. Attached is @FreeBooter .bat file which resets network components. RIGHT click on the .bat file and select run as administrator.


Report back.
Thank you for your reply I will try your suggestions first . I was wondering if it was the version of Win !! so Am thinking of a complete reinstall with a new copy on Win 11
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
No matter which browser I use I cannot access some secure sites such as my banks. The connection times out and I notice that the URL starts with BING plus a long string before the bank address. It is very frustrating as I can access some sites but not others. Is there some settings that I need to change. Internet connection is via Fibre. Also when I have reset win 11 the computer works fine and accesses all bank URLs without problem, but then starts blocking. I can assess all sites without problem using a Win 10 machine on the same network. Any help would be much appreciated
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
Are you using VPN?
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
No just normal fibre at 1000 mbps I have looked every where at settings and cannot find anything
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
What happened with the previous suggestions from your original thread?
When the computer was first switched on it worked very well and all websites were achievable. Then after about two weeks he was unable to access certain websites connected with the banks and also the Microsoft account. The connections would just time out.. I tried various different search engines with the same result. Some links are not clickable and typing the URL of the site direct does not help.
Does the issue occur in Safe Mode with Networking?
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
You can try running network utilities to check.
1.png
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
It might be worthwhile getting some additional information about the system using FRST:

FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated. Please also attach that along with the FRST.txt in your reply.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
Hi,
Well you can usually right click a pinned taskbar browser and select Start In-Private browsing.
See if that helps
If it does you have a browser extension blocking you via norton/ mcafee/...... so uninstall it.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
What happened with the previous suggestions from your original thread?

Does the issue occur in Safe Mode with Networking?
Nothing worked
Do you have any extensions installed?
No it was a clean install. It is definitely something to do with the secure settings as most searches show the normal URL address but when I try to go to the banks URL's using Edge they are prefixed with BING and a string before the bank URL If I use Firefox the the bank URLs are prefixed with GOOGLE and a srtring before the correct URL. It is most weird as most searches have no problem but as soon as you click on the link to the two banks it just times out. There is no problem reaching the bank sites using other computers so I know the site is valid. It just this computer. Bank sites are https://ccr.fr and Personal banking | Online banking | The Co-operative Bank
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
Just to confirm, your PC's clock is correctly synchronized? Not like it's 5-10 min. wrong?

The reason you're seeing the Search results (no matter what's the root cause) is your HTTPS secure connection is failing and your browser thinks you've "typed it in wrong", and forwards the URL the default Search Engine to be helpful.
 

My Computer

System One

  • OS
    Windows 7
Nothing worked

No it was a clean install. It is definitely something to do with the secure settings as most searches show the normal URL address but when I try to go to the banks URL's using Edge they are prefixed with BING and a string before the bank URL If I use Firefox the the bank URLs are prefixed with GOOGLE and a srtring before the correct URL. It is most weird as most searches have no problem but as soon as you click on the link to the two banks it just times out. There is no problem reaching the bank sites using other computers so I know the site is valid. It just this computer. Bank sites are https://ccr.fr and Personal banking | Online banking | The Co-operative Bank
First link got secure connection failed.
Second link you posted opened right up using firefox search is duckduckgo
In-Private browsing

1705701353169.png
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Suspect browser hijack.
Run malwarebytes
I thought that so I have done several scans and they come up zero and clean every time. I think Garlin is on the right track as a few times I have been unable to reach the Microsoft account log in page and several other secure sites. What I need now is a solution to fix it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion
Just to confirm, your PC's clock is correctly synchronized? Not like it's 5-10 min. wrong?

The reason you're seeing the Search results (no matter what's the root cause) is your HTTPS secure connection is failing and your browser thinks you've "typed it in wrong", and forwards the URL the default Search Engine to be helpful.
Thank you for that explanation. Do you think it is the computer or the network provider? As if I bring my friends computer to my house and plug in, (VDSL network 100 mbps) after I have done a reset all works fine with no problem. When I give it back and connect to his fibre network (1000 mbps) that's when it plays up
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD/Asus motherboard
    CPU
    Rizen 7 3Gb
    Motherboard
    Asus
    Memory
    16Gb
    Graphics Card(s)
    onboard, Radion

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