Amazon often freezes and won't load pages on Firefox

Hi, I have a Windows 11 Home 64bit and I am using the latest version of Firefox 141.0 64 Bit.

This issue isn't just on the latest version though, it's been happening for a long time and i can't seem to find why.

I will click on my Firefox bookmark and the page will show up fine as normal, quite often, I will then click on a link within the page and nothing happens, I can see at the tab it's showing it's trying to load, but this just stops after a while. I don;t get an error page etc.. it just stops and goes no further.

This issue seems only to happen on Amazon.co.uk I don't seem to have this issue with any other site, which is odd, as it seems an issue specific to that site.
If I leave it a while, eventually the link will just start to work, and then the rest of the site seems fine, then out of the blue, it might start doing it again.

I have tried things like clearing the cookies for the site, clearing cache etc but still seems to happen.

Does anyone know what it could be?
Regards
James

Does it work in another browser? Does it work in private/incognito mode?
Do you have mobile phone and can you test off your network?

There are a lot of reasons, some under your control and many that are not, so running these various tests will help eliminate things under your control

Do You have any extensions running in the background? I've had issues in the past with conflicting extensions and websites.

I've switched away from Firefox long time ago because of this exact problem. I don't know how it's fixed. You could try resetting the browser, but it won't guarantee that the freezes will stop.

neemobeer said:

There are a lot of reasons, some under your control and many that are not, so running these various tests will help eliminate things under your control

Click to expand...

I suggest to check for internet connection problems, first starting with this:

I had this exact same problem. I found that my Realtek PCIe Gbe Family Controller network adapter was using a 2024 driver which windows update said was current. I went to the Realtek website and downloaded a 2026 driver and all is well again.

I'd previously tried all the normal stuff - flush cache, delete cookies, adjust MTU etc but all to no avail.