Annoying Wireless mouse problem


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    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
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    Windows 11 2xH2 (latest update ... forever anal)
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    Manufacturer/Model
    HP Slim S01
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    Intel i5-12400
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    8GB
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    OOBE
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    Acer 32"
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    1920x1080
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    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
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    Intel Iris Xe Graphics
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    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
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    KIS
Option to leave touchpad on/off when mouse is connected can depend on hardware/laptop brand - e.g. not an option for my HP but it is an option for my Asus
yeah probably for model. that image is from an HP laptop thread on HP's website lol
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Update: I am in the middle of packing and came across a wired mouse and got to try it on my laptop and it works fine. I doubt its 2 mouses that are problems but they were just cheap ones so I have another laptop i can try them on to see if they are the problem and will report back.

also i do have the option to turn touch pad on/off or leave on when mouse is connected. tried all 3 ways and still the same problem.

and another answer i am using the original battery/ charger it came with tried without it plugged in as well and same issue. i will report when i can test out the mice and get back before i go further down the rabbit hole. thank you everyone for all the suggestions.
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
Perhaps @kelper is onto something, could the new mouse and old mouse be using the same faulty driver?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3
  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305
Maybe some file corruption in the OS. Check out post #4 in the following thread. It only takes about 10 minutes to run and it's easy to do: -

 

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    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3
  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305
Maybe some file corruption in the OS. Check out post #4 in the following thread. It only takes about 10 minutes to run and it's easy to do: -

I was able to do the scan but now i have issues with plugged in mouse. when i click something it will click more than once, for example i will be watching a movie with VLC and click it one to open but it minimizes and the most annoying part is forget trying to drag and drop something or to highlight something. i have a brand new mouse on order today this one im using is from windows xp days lol. but at least it scrolls normal. i havent had a chance to try out the other 2 mice on another computer yet.

i did the scans recomemded from the article, i had done them before but nothing came up as issues so i re-scanned using that file to see if anything pops up and have attached the results.

also i use iobit uninstaller to remove any programs, i havent removed anything as of late but it removes any left over files or its supposed to. i also checked for any updates but none are found.

will report back when i test the mice and if the new wired one is doing the same thing. I figured i will start small before i have to really think lol. thanks again for all the help and suggestions.
 

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My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
hello all just giving an update, I was able to test all 3 mouses on a different computer. its pretty much brand new so i know there arent issues with that one. the first mouse did the same thing erratically skipping over lines, the second was the blutooth one, i couldnt get the blutooth one to pair so i used the usb part and that one was acting up as well so for the fun i tried to see it the wired windows xp mouse did the same thing like my computer. it does. i couldnt drag and drop items or click on something without it double and triple clicking.

3 mice all garbage. i found the mouse that goes to the new computer plugged in the usb to my laptop and scrolling is smooth, can click and drag stuff so no issues. seems like its a hard to believe situation where 3 mice are all garbage but sure seems like it. Amazon lost my cheap $4 wired one so cant tell the results but will look into a new mouse either blutooth or wireless. again thank you all for the help and recommendations.
 

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
Do you need a different mouse pad?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3
  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305
Do you need a different mouse pad?
no i used 2 different laptop set ups and had the same issues. i have a new mouse and everything is working fine. cant believe it was 3 different mice that were the issue
 

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
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