Solved Asus support link not working.


Gas

Gas

Well-known member
Member
Local time
6:46 PM
Posts
116
OS
Windows 11

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-made
    CPU
    intel i7-2600
    Motherboard
    Asus P8Z68MPRO
    Memory
    32 GB TIMETEC
    Graphics Card(s)
    Nvidia RTX 3600
    Monitor(s) Displays
    EIZO CS240
    Screen Resolution
    1920X1200
    Hard Drives
    Main - Samsung 870EVO
    PSU
    SilentStorm Cool Zero 750W
    Other Info
    Mostly used for photo retouching software, some video slideshows.
  • Operating System
    W11, always updated with latest builds
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
    CPU
    AMD Ryzen 9 9900X
    Motherboard
    ASUS TUF Gaming B850-Plus WiFi
    Memory
    G.Skill Trident Z5 Neo RGB 32GB Kit DDR5-6000 CL30 (F5-6000J3038F16GX2-TZ5NR)
    Graphics card(s)
    ASUS Dual GeForce RTX™ 3060 V2 OC Edition 12GB GDDR6- From System 1
    Monitor(s) Displays
    Eizo CS240, Calibrated with Datacolr SpyderX
    Screen Resolution
    1920X1200
    Hard Drives
    Crucial T705 SSD 1TB PCIe Gen5 NVMe M.2- SO+Archive
    Lexar EQ790 1TB SSD M.2 2280 PCIe Gen4x4 NVMe 1.4- LR& PS Workspace
    PHIXERO SSD P5000-512GB M.2 2280 PCIe Gen4- Backups
    Seagate ST8000DM04- Photo Archive, SATA HD - From System 1
    Western Digital WD2002FAEX- Generic archive, SATA HD - From System 1
    PSU
    Be Quiet 850W Pure Power 12M per Pc ATX
    Case
    Phanteks XT Pro
    Cooling
    Be quiet Pure loop 2 360mm
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    D/L-700/800 Mbps; U/L 250/300 Mbps WiFi 7 from motherboard
    Browser
    Edge
    Antivirus
    Avast
    Other Info
    Mostly used for photo retouching software, some video slideshows.
The Support link under the motherboard name (top left) works.
There’s also a support link top right of page. The sub link “Support” works. So does the MyAsus.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Here’s a direct link to your Motherboard Support page, drivers etc

TUF GAMING B850-PLUS WIFI｜Motherboards｜ASUS Global

ASUS TUF GAMING B850-PLUS WIFI: Military-grade motherboard with AMD Ryzen™ support, PCIe 5.0, WiFi 7, USB 20Gbps, and advanced cooling for peak performance.
www.asus.com www.asus.com
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
antspants said:
Here’s a direct link to your Motherboard Support page, drivers etc

TUF GAMING B850-PLUS WIFI｜Motherboards｜ASUS Global

ASUS TUF GAMING B850-PLUS WIFI: Military-grade motherboard with AMD Ryzen™ support, PCIe 5.0, WiFi 7, USB 20Gbps, and advanced cooling for peak performance.
www.asus.com www.asus.com
Click to expand...
Thank you very much @antspants this is weird, I really can't understand, I've never seen something like this on my computers, this is what i still see. Three days ago the links worked fine for me, I also can say that is the same even for others motherboards links and also the same in the Italian Asus support site. What I'm going to do is to empty the Edge cache and all browsing data and cookie. let's see if it works 1747837610267.webp
1747837665625.webp
1747837707795.webp
1747837746376.webp
1747837790084.webp
TUF GAMING B850-PLUS WIFI｜Motherboards｜ASUS Global
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-made
    CPU
    intel i7-2600
    Motherboard
    Asus P8Z68MPRO
    Memory
    32 GB TIMETEC
    Graphics Card(s)
    Nvidia RTX 3600
    Monitor(s) Displays
    EIZO CS240
    Screen Resolution
    1920X1200
    Hard Drives
    Main - Samsung 870EVO
    PSU
    SilentStorm Cool Zero 750W
    Other Info
    Mostly used for photo retouching software, some video slideshows.
  • Operating System
    W11, always updated with latest builds
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
    CPU
    AMD Ryzen 9 9900X
    Motherboard
    ASUS TUF Gaming B850-Plus WiFi
    Memory
    G.Skill Trident Z5 Neo RGB 32GB Kit DDR5-6000 CL30 (F5-6000J3038F16GX2-TZ5NR)
    Graphics card(s)
    ASUS Dual GeForce RTX™ 3060 V2 OC Edition 12GB GDDR6- From System 1
    Monitor(s) Displays
    Eizo CS240, Calibrated with Datacolr SpyderX
    Screen Resolution
    1920X1200
    Hard Drives
    Crucial T705 SSD 1TB PCIe Gen5 NVMe M.2- SO+Archive
    Lexar EQ790 1TB SSD M.2 2280 PCIe Gen4x4 NVMe 1.4- LR& PS Workspace
    PHIXERO SSD P5000-512GB M.2 2280 PCIe Gen4- Backups
    Seagate ST8000DM04- Photo Archive, SATA HD - From System 1
    Western Digital WD2002FAEX- Generic archive, SATA HD - From System 1
    PSU
    Be Quiet 850W Pure Power 12M per Pc ATX
    Case
    Phanteks XT Pro
    Cooling
    Be quiet Pure loop 2 360mm
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    D/L-700/800 Mbps; U/L 250/300 Mbps WiFi 7 from motherboard
    Browser
    Edge
    Antivirus
    Avast
    Other Info
    Mostly used for photo retouching software, some video slideshows.
Working good now, maybe my "Edge" needed to be cleaned deeply.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-made
    CPU
    intel i7-2600
    Motherboard
    Asus P8Z68MPRO
    Memory
    32 GB TIMETEC
    Graphics Card(s)
    Nvidia RTX 3600
    Monitor(s) Displays
    EIZO CS240
    Screen Resolution
    1920X1200
    Hard Drives
    Main - Samsung 870EVO
    PSU
    SilentStorm Cool Zero 750W
    Other Info
    Mostly used for photo retouching software, some video slideshows.
  • Operating System
    W11, always updated with latest builds
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
    CPU
    AMD Ryzen 9 9900X
    Motherboard
    ASUS TUF Gaming B850-Plus WiFi
    Memory
    G.Skill Trident Z5 Neo RGB 32GB Kit DDR5-6000 CL30 (F5-6000J3038F16GX2-TZ5NR)
    Graphics card(s)
    ASUS Dual GeForce RTX™ 3060 V2 OC Edition 12GB GDDR6- From System 1
    Monitor(s) Displays
    Eizo CS240, Calibrated with Datacolr SpyderX
    Screen Resolution
    1920X1200
    Hard Drives
    Crucial T705 SSD 1TB PCIe Gen5 NVMe M.2- SO+Archive
    Lexar EQ790 1TB SSD M.2 2280 PCIe Gen4x4 NVMe 1.4- LR& PS Workspace
    PHIXERO SSD P5000-512GB M.2 2280 PCIe Gen4- Backups
    Seagate ST8000DM04- Photo Archive, SATA HD - From System 1
    Western Digital WD2002FAEX- Generic archive, SATA HD - From System 1
    PSU
    Be Quiet 850W Pure Power 12M per Pc ATX
    Case
    Phanteks XT Pro
    Cooling
    Be quiet Pure loop 2 360mm
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    D/L-700/800 Mbps; U/L 250/300 Mbps WiFi 7 from motherboard
    Browser
    Edge
    Antivirus
    Avast
    Other Info
    Mostly used for photo retouching software, some video slideshows.
Gas said:
Working good now, maybe my "Edge" needed to be cleaned deeply.
Click to expand...

Yeah sometimes when a site looks corrupted, clearing history and cookies can help. Other times it can be their server
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
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