"audio inputs and outputs" missing


J

Jayhawk714

Well-known member
Local time
4:56 AM
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32
Location
Featherville, ID.
OS
Windows 11
I have no sound on my laptop. I went to Device Manager and the "Audio inputs and outputs" is missing. I also opened up the "Show hidden devices" and it's also missing there. How to I correct this problem. The sound was working great up to about a week ago. As you can see the speaker icon is X'd out.
 

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What do you see under device manager>sound video and game controllers
Is there a sound driver installed (usually it's Realtek but could be something else) Are there any exclamation point warnings there?
It would help if you could put the model# of your Thinkpad in your specs section or list it here.
 

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    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
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    DELL 0J37VM
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    Integrated Realtek
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    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
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    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
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    2560x1440
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    1TB Crucial nvme
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    Logitech wired
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    still too embarrassed to tell
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    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Glasskuter,

I found the Sound & Audio under "view hidden devices". Double clicking on them showed the not connected message. How do I connect them? My laptop is a Lenovo Satellite T15.
 

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Last edited:

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo ThinkPad T15
Mouse
wireless
Browser
Firefox
Antivirus
Norton Security
I did find a post over on MS forum from another Thinkpad user with exact same problem, but there was no solution. Then I found this old 2020 thread.
Try his solution listed there. Sound isn't working so you have nothing to lose. From the responses to the article it worked for a lot of people. Create a system restore point or system backup image first.
medium.com

How to fix “Not plugged in” with Realtek HD Audio on Windows 10

Instructions for fixing the “Not plugged in” message without the Realtek HD Audio Manager.
medium.com medium.com
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Thanks, Glasskuter, I will give that a try.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo ThinkPad T15
Mouse
wireless
Browser
Firefox
Antivirus
Norton Security
glasskuter said:
I did find a post over on MS forum from another Thinkpad user with exact same problem, but there was no solution. Then I found this old 2020 thread.
Try his solution listed there. Sound isn't working so you have nothing to lose. From the responses to the article it worked for a lot of people. Create a system restore point or system backup image first.
medium.com

How to fix “Not plugged in” with Realtek HD Audio on Windows 10

Instructions for fixing the “Not plugged in” message without the Realtek HD Audio Manager.
medium.com medium.com
Click to expand...
Hi, Glasskuter, no joy on running that file. I tried both the 64 bit(laptop said it could not run that file) and the 32 bit file said the same Bummer. :grrr::ffs:.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo ThinkPad T15
Mouse
wireless
Browser
Firefox
Antivirus
Norton Security
Jayhawk714 said:
The sound was working great up to about a week ago
Click to expand...
Look in Windows Update>update history. Were there any driver updates? Only thing I can suggest is use system restore to a point before the trouble began. Restoring a system image is preferred if you have one.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
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