Audio not working on Windows 11 Pro x64


I don't know how to block an update (Realtek here), and KB5086672 is not even listed in the tools.
When installed you will find KB5086672 under the update history button. (Same as in Windows update) What does Winver say? 26200.8117? If so then it is installed. As matter of that Realtek device; It is pending since 2018. Can't image that this update is relevant anymore. We are 8 years later. I am sure that there is a much newer version out now by now. I would (if possible) delete those pending updates. They went wrong for some reason and unknown is why it is still pending.. Let them try again then if needed.

Did not knew about that Update Manager. Obtained it from Github. Gives a nice overview. It can see a failed attempt that somewhat later installed successful. Windows history just says "Installed". Did not know that 1 failed attempt was made before it. (See my attachment)
My attachment: You look at a reasonable clean slate here. Before 8117 I did a In-Place-Installment. Did that because I could not het rid of 380Mb of old MS update files that by all means could not cleaned up even by MS cleanmgr itself. (Is using The TrustedInstaller and did not produce any errors. It just did not do it's job)

You can't block updates. You can postpone them; you have to turn off "Getting new updates" and postpone to a max of 5 weeks. In normal updates there are no device related updates. They are updating generic MS drivers, replacing MS programs etc. No stuff from Realtek, ASUS of Intel. They may arrive but these can be found under driver-updates in the update history. Not a real full-blown manufacturer update but only the essentials to keep things inside Windows working. Anything else must come from the manufacturers. You can use IOBit Driver Booster to take a look at what it sees (driver versions) It will go online and checks if there is a newer driver in it's database. If there is; you get the oppertunity to update the driver. You can use the trialrun version for free.
 

Attachments

  • Windows Update Manager.webp
    Windows Update Manager.webp
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My Computers My Computers

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    Win 11 Pro 25H2 Build 26200.8894, Zorin OS ProIntel® Core™ i7-12700KF 12th Gen. (S1700)32GB DDR5 5600-36 Vengeance (2x16)PCIe4.0 Asus NVIDIA RTX3060Ti
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    Computer type
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    Intel® Core™ i7-12700KF 12th Gen. (S1700)
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    ASUS Prime Z690-A, BIOS v4505 (Z690 Intel Chipset)
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    Onboard; Realtek
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    8Gb Philips USB 3.0 drive. (Rescue disk)
    2Tb WD USB 3.0 Passport drive.
    USB Ext. 500Gb WD SATA drive.
    External USB 3.0 C.A. CD/DVD* burner.
  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i7-6700K 6th Gen. (S1151)32Gb DDR4 2400 Corsair Vengeance (4x8)ASUS GeForce GTX1080
    Operating System
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Selfbuild
    CPU
    Intel® Core™ i7-6700K 6th Gen. (S1151)
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    ASUS Maximus VIII Ranger (Intel Chipset Z170)
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    32Gb DDR4 2400 Corsair Vengeance (4x8)
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    ASUS GeForce GTX1080
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    Onboard; Realtek
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    LG IPS277L 27" WideLED, IPS
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    1920x1080
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    Samsung 850 Pro SSD
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    Zalman ZM600-HP with internal exhaust fan. Heatpipes & Modular cables.
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    Cooler Master Aero
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    Scythe Mugen 4 dual fan towerblock.
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    Red Dragon
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    1Gb
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    F-Secure
When installed you will find KB5086672 under the update history button. (Same as in Windows update) What does Winver say? 26200.8117? If so then it is installed. As matter of that Realtek device; It is pending since 2018. Can't image that this update is relevant anymore. We are 8 years later. I am sure that there is a much newer version out now by now. I would (if possible) delete those pending updates. They went wrong for some reason and unknown is why it is still pending.. Let them try again then if needed.

Winver said 26200.8117 when KB5086672 was installed. I've uninstalled it, so it says 26200.8037.

You can't block updates.

It seems that Realtek driver is pending since March 30th. I've never seen it before. It is installed each time KB5086672 is installed. I don't want it since it is buggy. This is why I would like to block this driver (not KB5086672).

I will try to "Hide update" and install KB5086672 as soon as possible.
 

My Computer My Computer

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Windows 11
OS
Windows 11
Winver said 26200.8117 when KB5086672 was installed. I've uninstalled it, so it says 26200.8037.



It seems that Realtek driver is pending since March 30th. I've never seen it before. It is installed each time KB5086672 is installed. I don't want it since it is buggy. This is why I would like to block this driver (not KB5086672).

I will try to "Hide update" and install KB5086672 as soon as possible.
When uninstalled; it's correct. That would show 26200.8037.
(Same as the new version (as of March) you can download at MS of the 25H2 ISO. Called "Win11_25H2_<Lang>_x64_v2.iso")

I would not bother to install KB5086672 on a later basis. (will be succeeded anyways) A preview update was 8116. There where issues (MS account) with it. Intended to be fixed with OOB 8117, it did, but that build came with some more bugs. I would wait until the next (real) update. Will be >8117. Will arrive later this month. (I think) Into the mean time keep working with 26200.8037. That build does not seems to have issues. I wil be weary at any future preview updates. Never saw a bad one like 8116 and 8117 before.
 

My Computers My Computers

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    Win 11 Pro 25H2 Build 26200.8894, Zorin OS ProIntel® Core™ i7-12700KF 12th Gen. (S1700)32GB DDR5 5600-36 Vengeance (2x16)PCIe4.0 Asus NVIDIA RTX3060Ti
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    Win 11 Pro 25H2 Build 26200.8894, Zorin OS Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
    CPU
    Intel® Core™ i7-12700KF 12th Gen. (S1700)
    Motherboard
    ASUS Prime Z690-A, BIOS v4505 (Z690 Intel Chipset)
    Memory
    32GB DDR5 5600-36 Vengeance (2x16)
    Graphics Card(s)
    PCIe4.0 Asus NVIDIA RTX3060Ti
    Sound Card
    Onboard; Realtek
    Monitor(s) Displays
    34" LG 34UC79G-B Curved 21:9 144Hz
    Screen Resolution
    2560x1080 (No HDR)
    Hard Drives
    250Gb Samsung 870PRO NVMe (Win 11 Pro)
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    2Tb Samsung 990PRO NVMe with heatsink.
    4Tb WDC WD40EZRZ Blue SATA (Int.)
    4Tb WDC WD40EZRZ Blue SATA (Int.)
    3Tb WDC WD30EFRZ Red SATA (Int.)
    256Gb Samsung 840PRO SSD (RHEL 9,5)
    256Gb Samsung 850PRO SSD (Zorin OS Pro 18)
    PSU
    Coolermaster 850W V2 Gold with internal 12cm exaust fan
    Case
    Be-Quiet Pure Base 600.
    Cooling
    3x Be-Quiet! 12/14cm "Silent Wings 4" casefans, 1x Arctic Freezer i35 CPU towerblock with fan.
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    Steelseries APEX 7 keyboard.
    Mouse
    Logitech G-502 Hero
    Internet Speed
    1Gb
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    No Noise system.
    256Gb Kingston Travler USB 3.0 drive.
    64Gb Sandisk USB 3.2 drive. (Ventoy)
    8Gb Philips USB 3.0 drive. (Win. Inst.)
    8Gb Philips USB 3.0 drive. (Rescue disk)
    2Tb WD USB 3.0 Passport drive.
    USB Ext. 500Gb WD SATA drive.
    External USB 3.0 C.A. CD/DVD* burner.
  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i7-6700K 6th Gen. (S1151)32Gb DDR4 2400 Corsair Vengeance (4x8)ASUS GeForce GTX1080
    Operating System
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Selfbuild
    CPU
    Intel® Core™ i7-6700K 6th Gen. (S1151)
    Motherboard
    ASUS Maximus VIII Ranger (Intel Chipset Z170)
    Memory
    32Gb DDR4 2400 Corsair Vengeance (4x8)
    Graphics card(s)
    ASUS GeForce GTX1080
    Sound Card
    Onboard; Realtek
    Monitor(s) Displays
    LG IPS277L 27" WideLED, IPS
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 850 Pro SSD
    PSU
    Zalman ZM600-HP with internal exhaust fan. Heatpipes & Modular cables.
    Case
    Cooler Master Aero
    Cooling
    Scythe Mugen 4 dual fan towerblock.
    Keyboard
    Red Dragon
    Mouse
    Red Dragon
    Internet Speed
    1Gb
    Browser
    Chrome
    Antivirus
    F-Secure

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    Win 11 Pro 25H2 26200.8894Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
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    Win 11 Pro 25H2 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4505)
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe
    SK hynix P41 2TB NVMe (x3)
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    Corsair RM850x Shift
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    Antec Dark Phantom DP502 FLUX
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    Corsair Nautilus 360 RS AIO
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    Logitech MK 320
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    Razer Basilisk V3
    Internet Speed
    750Mbs
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    Winows Security
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    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.8894Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26200.8894
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    iGPU Intel UHD Graphics 630
    Mid-Tower Desktop
Like I said, some non-Realtek audio cards are detected as Realtek because of weird hardware IDs. Windows automatically install Realtek drivers which appear functional in Device Manager but produce distorted sound or most likely no sound at all. I have seen that before. Once you remove the Realtek software and install the proper audio drivers from manufacturer the sound is OK. This is why I insist to install official drivers. You maximize compatibility and performance. Windows Update should be the last resort.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I do have a Realtek audio card, and in my case the driver provided by Microsoft works better than the one from manufacturer (Dell).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
On another computer I just see this audio update. No Realtek here (VMware Workstation). It is not listed on my 26200.8037 machine, and was not listed either when it was 26200.8117.

1776063039821.webp
 
Last edited:

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Yet another machine with both updates listed; they seems to be unrelated. :D

1776067326848.webp
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I tried installing KB5086672 again while excluding the Realtek HD Audio device ID, but that didn't fix the problem.
There are two issues here:
  • The device was still updated (10.0.26100.8117) even though I had checked the box "Also apply to matching devices that are already installed." That said, the "Prevent installation of devices that match any of these device IDs" setting works correctly because if I remove the Realtek device, it isn't reinstalled (but becomes a device with a warning icon).
  • The "Realtek Semiconductor" device is still listed in WAU Manager, which means it's not the one that's installed—it's the Microsoft one.
So I'm going to uninstall KB5086672 again and think about what to do next (probably nothing).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Once you get your system working properly again use WAU Manager to hide (block) any suspicious updates. If unsure block them all. They will be replaced anyway. I was 8037 and installed an update, I think it was optional, and now have 8039. I haven't checked recently.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Once you get your system working properly again use WAU Manager to hide (block) any suspicious updates. If unsure block them all. They will be replaced anyway. I was 8037 and installed an update, I think it was optional, and now have 8039. I haven't checked recently.
8117 is not listed in WAU Manager (maybe because it is in manual mode).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
If it is already downloaded or installed, it won't show. You can try to clear Windows Update cache and search again.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
If it is not installed yet, it should show in WAU Manager, unless you have already hidden it. I would postpone updates at least for a week, just in case and hope that a newer update will be available rendering that obsolete.

PS: I think there is a newer update already. Check the last one in the list in my screenshot:

1776238285078.webp

In that case, clear update cache and search again. I just confirmed it, I am on build 8039 yet, I haven't installed 8117. Maybe it is available for certain computers only? Mine is an unsupported 3rd generation Intel Core-i7 (2nd system specs). To be on the safe side, DON'T try to install 8246 from Windows Update. Manually download and install it from Microsoft Update Catalog. This should make 8117 obsolete and Windows Update won't install it and screw your system.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
26200.8117 is not listed in WAU Manager and is not installed nor downloaded.

Anyway, I just installed KB5083769 (26200.8246) and I'm having the exact same audio issue.

1776238530786.webp
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I uninstalled it, audio works again (10.0.26100.8036).

KB5083769 is listed in WAU Manager. This means that optionnal updates are not listed, whereas mandatory ("automatic") ones are.

1776239480141.webp
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Ok, this update is no more listed in Windows Update after I've clicked on "Hide selected".
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I uninstalled it, audio works again (10.0.26100.8036).

KB5083769 is listed in WAU Manager. This means that optionnal updates are not listed, whereas mandatory ("automatic") ones are.

View attachment 168871
Open Device Manager, see which files the driver uses and copy-paste all of them in another folder. Install the update and then manually replace the faulty driver with the saved. This should allow you to get the latest build without the associated audio issues. In fact I might also do that before I install the update, just in case. Have you tried to return to the previous driver option?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Open Device Manager, see which files the driver uses and copy-paste all of them in another folder. Install the update and then manually replace the faulty driver with the saved. This should allow you to get the latest build without the associated audio issues. In fact I might also do that before I install the update, just in case. Have you tried to return to the previous driver option?
I will try save and replace files.

I'm unable to return to the previous driver as the button is grayed (post #55).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
I will try save and replace files.

I'm unable to return to the previous driver as the button is grayed (post #55).
I thought it was the second option. My French is a bit rusty. We did French lessons at High School, I didn't get a certificate, but I can read and understand many words.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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