So, I am running into this weird problem on my Acer laptop running Windows 11.
I am getting a black screen at certain periods. But it feels intermittent. Sometimes I'll have a black screen while waking up, other times though I have black screen after the Acer logo on boot.
And in that similar vein, after the logo screen, the boot might feel slow...? Sometimes it takes 60 seconds before the login screen appear, but other times it just doesn't show up and I might have to hard restart my laptop.
Troubleshooting steps I have tried:
- tried to reset video driver with hotkey, that's why I know the keyboard and such is working, because it gives me that beep sound.
- tried to update video driver, nothing.
- tried to delete temp folder, nothing.
- even tried to install the latest Windows update, to nothing. Didn't really change much, but they were generally harmless.
It's so confusing. I didn't really install anything much the past week or two. I'm worried it's a hardware issue or something else.
CPU: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
GPU: Nvidia Geforce RTX 3060 Laptop GPU
This problem seems to have started over the last week or two. At first I could just close my laptop and then open it again, but now it seems to be occasionally throwing a black screen. I'm worried something might have broken itself, even though I always make sure to be careful about my laptop...
I even tried to use WPR to record the boot, and then tried to use WPA (Performance Analyser), but I don't think I understood how to use these programs correctly. Like, I opened the file to analyze, but I couldn't figure what was eating up the boot, so I don't really know if it's really a boot issue or not. hence the question marks in the titles, because I don't understand if it's a video graphic issue, or a boot issue.
I am getting a black screen at certain periods. But it feels intermittent. Sometimes I'll have a black screen while waking up, other times though I have black screen after the Acer logo on boot.
And in that similar vein, after the logo screen, the boot might feel slow...? Sometimes it takes 60 seconds before the login screen appear, but other times it just doesn't show up and I might have to hard restart my laptop.
Troubleshooting steps I have tried:
- tried to reset video driver with hotkey, that's why I know the keyboard and such is working, because it gives me that beep sound.
- tried to update video driver, nothing.
- tried to delete temp folder, nothing.
- even tried to install the latest Windows update, to nothing. Didn't really change much, but they were generally harmless.
It's so confusing. I didn't really install anything much the past week or two. I'm worried it's a hardware issue or something else.
CPU: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
GPU: Nvidia Geforce RTX 3060 Laptop GPU
This problem seems to have started over the last week or two. At first I could just close my laptop and then open it again, but now it seems to be occasionally throwing a black screen. I'm worried something might have broken itself, even though I always make sure to be careful about my laptop...
I even tried to use WPR to record the boot, and then tried to use WPA (Performance Analyser), but I don't think I understood how to use these programs correctly. Like, I opened the file to analyze, but I couldn't figure what was eating up the boot, so I don't really know if it's really a boot issue or not. hence the question marks in the titles, because I don't understand if it's a video graphic issue, or a boot issue.
- Windows Build/Version
- 25H2, 26200.8524
My Computer
System One
-
- OS
- Windows 10
- Computer type
- Laptop
- Manufacturer/Model
- HP
- CPU
- 2.6 GHz Intel i7-6500, has 2 cores
- Memory
- 12 GB of RAM
- Graphics Card(s)
- Intel HD Graphics 520 + Radeon M340
- Hard Drives
- 447 GB SSD
- Browser
- Firefox > Chrome
- Antivirus
- Windows Defender rocks!
