Bluetooth Blues

Patsy1011 · 2026-10-01T10:41:01-0400

Try3 said:
Windows will have re-detected it & reinstalled it.
You should have just disabled it.

Your post reads as though it is a follow-on to other posts that I have not seen.

Denis

I did disable it - then I uninstalled it.

Patsy1011 · 2026-10-01T10:47:38-0400

Denis -It looks like I just need to do one command - the unpair. I will give it a go.

Patsy1011 · 2026-10-01T11:05:02-0400

C:\Program Files (x86)\Bluetooth Command Line Tools\bin>btpair -u
This is what was needed, right?. I am assuming it is now unpaired. I only have that one dongle and bt device.

Patsy1011 · 2026-10-01T11:14:38-0400

XxXxX said:
please check in Windows Services
there are at least 3 booth tooth services
make sure they are enabled and set to 'auto'

View attachment 184870

best of luck Steve ..

Checked these out - all three say they are running. All 3 on Auto...Thanks.

Patsy1011 · 2026-10-01T11:19:57-0400

Here is how bt looks on device mgr. I uninstalled new dongle, disabled in house adapter. Restarted.

I unpaired using BTLC. Opened bt buds - paired. Add device -- nothing.

Try3 · 2026-10-01T11:27:32-0400

"Opened bt buds - paired. Add device -- nothing"

Pairing them is part of the Add device procedure so I do not know what you are saying.

Denis

Try3 · 2026-10-01T11:31:33-0400

Patsy1011 said:
I did disable it - then I uninstalled it.

And I'm saying - Do not uninstall it. Just disable it.

Denis

Patsy1011 · 2026-10-01T11:36:20-0400

I did a Product Support on Amazon -- tried all of their suggestions. Oddly, the solution to not connecting calls out Amazon Basics Bluetooth 5.4 USB Adapter I should see that and I do not see that when dongle is installed. The new dongle on device manager is called: Barrot!! The previous dongle was a Barrot -- how and why is that still showing up. That may be the problem. It is overriding somehow the Amazon Basics Bluetooth 5.4 USB Adapter
Product support: "Locate Bluetooth: Look for a category called "Bluetooth" — click the arrow to expand it and you'll see your Amazon Basics Bluetooth 5.4 USB Adapter listed."

I think this is the conflict. Any thoughts?

Try3 · 2026-10-01T11:38:11-0400

Patsy1011 said:
Here is how bt looks on device mgr. I uninstalled new dongle, disabled in house adapter. Restarted.

View attachment 184908I unpaired using BTLC. Opened bt buds - paired. Add device -- nothing.

I do not follow you.
Is Barrot the name of the new dongle? - You have since said that it is.
If so it was not uninstalled when you made that diagram.

Test 1 - The original Realtek BT adapter
1.1 Turn off the earbuds.
1.2 Physically remove all the Barrot dongles.
1.3 In Device mgr, Bluetooth section enable the original Realtek adapter.
1.4 In Device mgr, Bluetooth section disable all Barrot, Amazon and any other USB BT adapters.
1.5 Check in Settings, Devices to make sure BT is on.
1.6.1 Run the btdiscovery -s command to see what devices are already paired.
1.6.2 Run the unpair -u command.
1.6.3 Run the btdiscovery -s command to check for any changes.
1.7 Turn on the earbuds then use Settings, Devices, Add a device to attempt to pair them.

Denis

Try3 · 2026-10-01T11:41:04-0400

Patsy1011 said:
C:\Program Files (x86)\Bluetooth Command Line Tools\bin>btpair -u
This is what was needed, right?

Yes.

Denis

Patsy1011 · 2026-10-01T11:59:24-0400

No - Barrot is listed for some reason - the newly purchased is: Amazon Basics Bluetooth 5.4 USB Adapter. Does not show up. Only the Barrot.
In Device mgr, Bluetooth section disable all Barrot adapters. They are gone as I uninstalled the Barrot. Should I reinstall and then disable. Yikes. Sounds dumb I'm sure but maybe they are needed as part of the solution. Guess so but will await your answer.

Try3 · 2026-10-01T12:01:17-0400

Patsy1011 said:
Should I reinstall and then disable

No, not for this first test.

Denis

Patsy1011 · 2026-10-01T12:15:28-0400

They showed up again -- I disabled and did the steps. Just comes up with unknown devices when I say add device. Something somehow is overriding that Amazon adapter.

Try3 · 2026-10-01T12:19:24-0400

Did you do all the steps I said in my post #89?
[I've numbered them now to make it easier to refer to individual steps.]

Denis

Patsy1011 · 2026-10-01T12:47:33-0400

I did . I did a search on pc. Found a Barrot folder. Deleted it. Looked in add/remove programs. Not there. It is not on this system
here is latest look at BT on device mgr.

Should I do this?

Reinstalling the Bluetooth driver can help fix connection, pairing, or detection issues. Windows 11 can automatically reinstall the driver after you remove it.

Select Start, type Device Manager, and select it from the results.
Expand the Bluetooth section to view your Bluetooth devices and adapters.
Right‑click your Bluetooth adapter and select Uninstall device.
Confirm the uninstall if prompted, then close Device Manager.
Restart your PC to let Windows automatically reinstall the Bluetooth driver.
After restart, open Settings > Bluetooth & devices to verify Bluetooth is working.
If the driver is not reinstalled, visit your PC manufacturer’s support website, search for your device model, and download the latest Bluetooth driver for Windows 11.

Patsy1011 · 2026-10-01T12:58:54-0400

Something weird going on. I took the first one at 12:37
Took the 2nd one at 12:49
I did nothing in between -- the Barrot showed up again. Do I need to go into the Registry?

Try3 · 2026-10-01T13:20:18-0400

Patsy1011 said:
Should I do this?

No.

Your multiple Device mgr diagrams indicate that you have been doing something else - e.g. connecting that Barrot device.
I cannot see over your shoulder to know what you are doing at any stage.

What I need to know is - at the stage of my suggested step 1.7, what exactly was done and seen?

Denis

Patsy1011 · 2026-10-01T13:43:51-0400

If you were looking over my shoulder you would see that I am not installing that Barrot. Why would I do that? I told you I deleted everything I could find called Barrot. I do not know where it is coming from.
I did the steps you kindly offer - I will do them again - Do know that there is no physical Barrot dongle plugged in however.
Regarding the unpair command, when I enter that in command, there is no response on the line that follows. Should there be?

test 1 - The original Realtek BT adapter
1.1 Turn off the earbuds.
1.2 Physically remove all the Barrot dongles.
1.3 In Device mgr, Bluetooth section enable the original Realtek adapter.
1.4 In Device mgr, Bluetooth section disable all Barrot adapters.
1.5 Check in Settings, Devices to make sure BT is on.
1.6 Run the unpair command.
1.7 Turn on the earbuds then use Settings, Devices, Add a device to attempt to pair them.

Patsy1011 · 2026-10-01T13:56:08-0400

this black box was part of the original Barrot pkg. I used it earlier today which is probably what's messing things up???. It's convenient as it has 3 slots. I will unplug and not use. It must have Barrot technology in it.

Try3 · 2026-10-01T14:05:19-0400

Patsy1011 said:
I am not installing that Barrot

I thought you must have physically connected it for that entry to appear.

Try3 said:
you have been doing something else - e.g. connecting that Barrot device

I really do not know what your unexpected actions will have done:-

Patsy1011 said:
I deleted everything I could find called Barrot

Patsy1011 said:
Found a Barrot folder

but they will not have caused that entry to appear.

I see you have just posted again -
I do not know what that black thing is.

I cannot remember what response the unpair command generates.
I've looked through my notes - no responses ever noted.
I do know that the command [in the same folder]
btdiscovery -s
will show you a list of paired devices. I run it both before & after that unpair command to check what happened.

I still do not know when/how you saw

Patsy1011 said:
Just comes up with unknown devices when I say add device

And do please note that I do not want to discuss that Amazon device yet either. I want to complete assessing the test of the original Realtek device before moving on.

Denis

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