Bluetooth stopped connecting

ecerejo

Member

Local time

12:11 AM

Posts

2

OS

Windows 11

• Jun 14, 2025

• #1

Hello,

I have windows 11 Home edition and the bluetooth just stopped connecting to any device even though it sees every device, once in the blue moon connects but it will disconnect again. I have an HP Victus 15,6. I have uninstalled the drivers and restarted computer to install them again to no avail. I don't know what else to do with this! Any ideas? It's a mediatek adapter.

 

My Computer

At a glance

Windows 1112th Generation Intel® Core™ i5-12450H(2b)24GBNVIDIA® GeForce RTX™ 3050

OS

Windows 11

Computer type

Laptop

Manufacturer/Model

HP Victus 15-fa0033dx

CPU

12th Generation Intel® Core™ i5-12450H(2b)

Memory

24GB

Graphics Card(s)

NVIDIA® GeForce RTX™ 3050

Monitor(s) Displays

15.6-inch diagonal, FHD (1920 x 1080), 144 Hz, IPS, micro-edge, anti-glare(39)

Screen Resolution

1920 x 1080

abactuon

Well-known member

Power User

VIP

Local time

6:11 AM

Posts

1,483

OS

Microsoft Windows 11 Home

• Jun 14, 2025

• #2

1. It must be something like this

 

My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...

OS

Microsoft Windows 11 Home

Computer type

PC/Desktop

Manufacturer/Model

MSI MS-7D98

CPU

Intel Core i5-13490F

Motherboard

MSI B760 GAMING PLUS WIFI

Memory

2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)

Graphics Card(s)

GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)

Sound Card

Bluetooth Аудио

Monitor(s) Displays

INNOCN 15K1F

Screen Resolution

1920 x 1080

Hard Drives

WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)

PSU

Thermaltake Toughpower GF3 1000W

Case

CG560 - DeepCool

Cooling

ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front

Keyboard

Corsair K70 RGB TKL

Mouse

Corsair KATAR PRO XT

Internet Speed

100 Mbps

Browser

Firefox

Antivirus

Microsoft Defender Antivirus

Other Info

https://www.userbenchmark.com/UserRun/66553205

B

Berton

Well-known member

Pro User

VIP

Local time

5:11 PM

Posts

4,981

OS

Win11 Pro RTM Version 24H2 Build 26100.4202

• Jun 14, 2025

• #3

I use Targus and Microsoft Bluetooth mice with my Notebooks and every once in awhile one will lose connection, turning the mouse off then back on fixes it. There have been times when using the BT icon on the Taskbar and removing the mouse then reconnecting had to be done but doesn't take long.

 

My Computers

System One System Two

• At a glance

  Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB

  OS

  Win11 Pro RTM Version 24H2 Build 26100.4202

  Computer type

  Laptop

  Manufacturer/Model

  Dell Vostro 3400

  CPU

  Intel Core i5 11th Gen. 2.40GHz

  Memory

  12GB

  Hard Drives

  256GB SSD NVMe M.2

• At a glance

  Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...

  Operating System

  Win11 Pro RTM Version 24H2 Build 26100.4202

  Computer type

  PC/Desktop

  Manufacturer/Model

  Dell Vostro 5890

  CPU

  Intel Core i5 10th Gen. 2.90GHz

  Memory

  16GB

  Graphics card(s)

  Onboard, no VGA, using a DisplayPort-to-VGA adapter

  Monitor(s) Displays

  24" Dell

  Hard Drives

  512GB SSD NVMe, 4TB Seagate HDD

  Browser

  Firefox, Edge

  Antivirus

  Windows Defender/Microsoft Security

pepanee

Well-known member

Member

Local time

4:11 PM

Posts

171

Location

Roseville, CA

OS

Windows 11

• Jun 14, 2025

• #4

Try the Bluetooth Troubleshooter:
https://answers.microsoft.com/en-us...with-any/fa506a59-b16d-4d97-a69f-a9482b11be4d

 

My Computer

At a glance

Windows 11

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

Custom Built

ecerejo

Member

Thread Starter

Local time

12:11 AM

Posts

2

OS

Windows 11

• Jun 16, 2025

• #5

pepanee said:

Try the Bluetooth Troubleshooter:
https://answers.microsoft.com/en-us...with-any/fa506a59-b16d-4d97-a69f-a9482b11be4d

Click to expand...

I've tried that. It didn't work, what did work was booting from a recovery usb stick, which it has fedora linux and connected my BT devices to it without any problems then I shutdown and reboot into windows again and everything started working again. I have no idea the reason everything started to work again, I did this because I wanted to make sure it was not hardware related.

 

My Computer

At a glance

Windows 1112th Generation Intel® Core™ i5-12450H(2b)24GBNVIDIA® GeForce RTX™ 3050

OS

Windows 11

Computer type

Laptop

Manufacturer/Model

HP Victus 15-fa0033dx

CPU

12th Generation Intel® Core™ i5-12450H(2b)

Memory

24GB

Graphics Card(s)

NVIDIA® GeForce RTX™ 3050

Monitor(s) Displays

15.6-inch diagonal, FHD (1920 x 1080), 144 Hz, IPS, micro-edge, anti-glare(39)

Screen Resolution

1920 x 1080