Browsing the web on Win 11 with latest version of Firefox a white screen pops up


peter2

New member
Local time
1:59 PM
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10
OS
Windows 11
sometimes when browsing the web in firefox a white screen pops up please help how to fix.jpg

Only happens sometimes

How do I prevent this please or fix ?

After a few seconds to 10 seconds it goes away. When clicking/moving my mouse around.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Looking carefully at the Firefox icon on the taskbar it seems that FF is not actually 'Active' (as if it has not completed launching) because there is no grey line under the icon to show it is 'Active'. When my FF is open the line shows at bottom of icon as per photo: -

TB Active line.jpg
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
I'll agree but will add that a third-party add-on/customization is installed that appears to make Win11 look like an earlier version of Windows, could be having an adverse effect on the default appearance of Win11.

1677079573067.png
 

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    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I think FF is slow to complete the launch sequence. The OP may try uninstalling FF and reinstalling it? Just a thought.
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
This is not on Firefox startup.

It happens after being open for a while too.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Hmmm mine doesn't seem to have any issues. Again just Uninstall/install again
 

My Computers My Computers

  • At a glance

    WiN11 ProXeon E5450 3.0GHZ (OC 3.6GHZ)8GB (2GBX4)NVIDIA Quadro K2200 4GB
    OS
    WiN11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom 775 System
    CPU
    Xeon E5450 3.0GHZ (OC 3.6GHZ)
    Motherboard
    ASUS PQ5-EM
    Memory
    8GB (2GBX4)
    Graphics Card(s)
    NVIDIA Quadro K2200 4GB
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS 24"
    Screen Resolution
    1080p
    Hard Drives
    1TB|750GB USB, 3 SSDs 2 240GB 1 128GB, 750GB HDD
    PSU
    650WATT Rosewill
    Case
    Rosewill with side Window
    Cooling
    5 Fans and a big HSK for cpu
    Keyboard
    Rosewill RGB
    Mouse
    Rosewill RGB
    Internet Speed
    AT&T 150MB DL\UP
    Browser
    FireFox
    Antivirus
    None
    Other Info
    I'm lucky to even be here after 6yrs from my car accident
  • At a glance

    WiN10 LTSCi7 2670QM 2.20GHZ8GB (2X4GB) DUAL ChannelIntel HD Graphics 3000
    Operating System
    WiN10 LTSC
    Computer type
    Laptop
    Manufacturer/Model
    Hp 8460p
    CPU
    i7 2670QM 2.20GHZ
    Motherboard
    Hp 161C
    Memory
    8GB (2X4GB) DUAL Channel
    Graphics card(s)
    Intel HD Graphics 3000
    Sound Card
    Intel high Def (basically onboard)
    Screen Resolution
    1366x768
    Hard Drives
    OS 128GB l Storage (caddy) 320GB
    PSU
    AC (IDK the watts)
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    A USB 3.0 in the Express Card Slot
It happens after being open for a while too.
In about:config toggle gfx.webrender.all to true, then experiment with enabling/disabling hardware acceleration, see which performs best.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
What are your pc specs...
 

My Computers My Computers

  • At a glance

    WiN11 ProXeon E5450 3.0GHZ (OC 3.6GHZ)8GB (2GBX4)NVIDIA Quadro K2200 4GB
    OS
    WiN11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom 775 System
    CPU
    Xeon E5450 3.0GHZ (OC 3.6GHZ)
    Motherboard
    ASUS PQ5-EM
    Memory
    8GB (2GBX4)
    Graphics Card(s)
    NVIDIA Quadro K2200 4GB
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS 24"
    Screen Resolution
    1080p
    Hard Drives
    1TB|750GB USB, 3 SSDs 2 240GB 1 128GB, 750GB HDD
    PSU
    650WATT Rosewill
    Case
    Rosewill with side Window
    Cooling
    5 Fans and a big HSK for cpu
    Keyboard
    Rosewill RGB
    Mouse
    Rosewill RGB
    Internet Speed
    AT&T 150MB DL\UP
    Browser
    FireFox
    Antivirus
    None
    Other Info
    I'm lucky to even be here after 6yrs from my car accident
  • At a glance

    WiN10 LTSCi7 2670QM 2.20GHZ8GB (2X4GB) DUAL ChannelIntel HD Graphics 3000
    Operating System
    WiN10 LTSC
    Computer type
    Laptop
    Manufacturer/Model
    Hp 8460p
    CPU
    i7 2670QM 2.20GHZ
    Motherboard
    Hp 161C
    Memory
    8GB (2X4GB) DUAL Channel
    Graphics card(s)
    Intel HD Graphics 3000
    Sound Card
    Intel high Def (basically onboard)
    Screen Resolution
    1366x768
    Hard Drives
    OS 128GB l Storage (caddy) 320GB
    PSU
    AC (IDK the watts)
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    A USB 3.0 in the Express Card Slot

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