BSOD Event 7 and Event 24620

Yes, it is fine, all my data (docs, photos, media, etc) is on my D:. C: is just the OS and programs. So might as well reinstall the whole thing when I get the new SSD drive.

If you make backup images drives can be used until the terminal event.

Before the terminal event there may be:

a) no notable problems
b) slow read
c) slow write
d) hangs
e) freezes
f) BSOD
g) unexpected shutdowns and restarts
h) data loss
etc.

For some replacement options run the Crucial scanner:

I'm not sure that bad drive blocks will cause the HKKbdFltr.sys failure that we saw in the dumps. When you get a new drive and reinstall Windows be sure to use the latest Clevo drivers.

I am already using the latest Clevo drivers since yesterday. Clevo is so bad at driver support. Should have bought a Lenovo.

Can you do without Hotkey (Control Center)??

Yes but how would I control the leds on the keyboard and the performance profile? Clevo is rubbish, and the cpu always throttles and I had to improvise to cope. Regret buying Clevo. Saving up for a desktop build.

Hi Zbook,

I have completed the tests and this is the results:

1) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive - Done

2) Uninstall and reinstall Nvidia GPU drivers nvlddmkm.sys using DDU - Done
Execured DDU in safe mode, rebooted back into normal mode and reinstalled latest Nvidia driver with NVCleanstall.

3) Run Sea Tools for Windows Long Generic test (all drives) > share links.

4) Run HD Tune (free or trial version) (all drives) > post images or share links
a) Health - Both drives showed N/A
b) Benchmark - Samsung: https://drive.google.com/file/d/1G02ljcoORcNF8RD3kU6rmtFqoBRqZEsC/view?usp=sharing
- Kingston: https://drive.google.com/file/d/1eN9L_B2akZet8BwQAH5ZVdCKC6rskPKc/view?usp=sharing
c) Full error scan - Samsung: https://drive.google.com/file/d/1wRba2_gJ1LMx0MEAkWF27vNxRY4N3AvS/view?usp=sharing
- Kingston: https://drive.google.com/file/d/14nsKjkc2AkIUCQlOBOC59UNFXGoErXww/view?usp=sharing

5) Post a support link for this computer - Support link from Aftershock, they bought Level51: AFTERSHOCK PC - Custom Gaming PCs and Notebooks

6) Check for a BIOS upgrade > There are no updates for Bios

7) Make sure that Windows disk cleanup and third party cleaning software are not used during the troubleshooting: DOne

8) Run: Admin command prompt:
msdt.exe -id DeviceDiagnostic: Troubleshootong couldn't identify the problem
msdt.exe -id BITSDiagnostic: Troubleshootong couldn't identify the problem
msdt.exe -id WindowsUpdateDiagnostic: https://drive.google.com/file/d/19tnxkCbbw5ciLAxi7nd9EeVaOHff5R0R/view?usp=sharing
msdt.exe -id KeyboardDiagnostic: Completed, No changes or updates were necessary
If avail click view detailed info > post share links into this thread using one drive, drop box, or google drive

9) Once the drive is tested with Sea Tools and HD Tune run ACP chkdsk /b /v on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E:

c: Scan at rebbot and repairs completed 100%
D: Scan - https://docs.google.com/document/d/1CoxoycYXZ2KRly_DEBRPRJeb5FLkB8a-57wjD1UK6c4/edit?usp=sharing

Thank you.

Pleas post link that do nor require sign in.

Sorry about that, I have updated all the links for access -

I have completed the tests and this are the results:

1) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive - Done
Tuneup.log

2) Uninstall and reinstall Nvidia GPU drivers nvlddmkm.sys using DDU - Done
Execured DDU in safe mode, rebooted back into normal mode and reinstalled latest Nvidia driver with NVCleanstall.

3) Run Sea Tools for Windows Long Generic test (all drives) > share links.
Seatools Long Generic Test Screenshot.png

4) Run HD Tune (free or trial version) (all drives) > post images or share links
a) Health - Both drives showed N/A
b) Benchmark - Samsung: Samsung Benchmark Screenshot.png
- Kingston: Kingston Benchmark.png
c) Full error scan - Samsung: Samsung Error Scan.png
- Kingston: Kingston Error Scan.png

5) Post a support link for this computer - Support link from Aftershock, they bought Level51: AFTERSHOCK PC - Custom Gaming PCs and Notebooks

6) Check for a BIOS upgrade > There are no updates for Bios

7) Make sure that Windows disk cleanup and third party cleaning software are not used during the troubleshooting: DOne

8) Run: Admin command prompt:
msdt.exe -id DeviceDiagnostic: Troubleshootong couldn't identify the problem
msdt.exe -id BITSDiagnostic: Troubleshootong couldn't identify the problem
msdt.exe -id WindowsUpdateDiagnostic: Detection Details.pdf
msdt.exe -id KeyboardDiagnostic: Completed, No changes or updates were necessary
If avail click view detailed info > post share links into this thread using one drive, drop box, or google drive

9) Once the drive is tested with Sea Tools and HD Tune run ACP chkdsk /b /v on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E:

c: Scan at rebbot and repairs completed 100%
D: Scan - chkdsk b v D

Thank you.

For additional confirmation these are additional drive tests:

HD Sentinel will display instantaneous results.


a) GSmart Control (all drives)
Click Self-Tests tab > Test type > Extended Self-test > Execute (run overnight)
Copy and paste the results > post a share link

Click Attributes tab > for any entries that are red or pink post share links of the full results window



b) HD Sentinel (trial version) (all drives)
Post share links for results on these tabs:
a) Overview
b) Temperature
c) SMART

Hi guys, replaced the SSD and reinstalled Windows 11, took me more than a day to get it back to what it was before. Thank you for your help because I learned something new. Appreciate it.

Nice progress.

You're welcome.


Consider making free or pay backup images.

(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)


HD Sentinel (trial version) (all drives) has a proprietary rating system and is useful for following trends.

Yes, I will employ a backup solution, maybe paragon. Thanks!

This link may be useful:

Wow thanks!

You're welcome.