bsod when turning off pc


Please restart WDV running all customized tests except:

Code:
    [ ] 0x00000004 Randomized low resources simulation.


Run for approximately 48 hours.


For each group if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.





For any BSOD post a new V2 share link into the newest post.


Update the progress with the in place upgrade repair.

When available post a share link with Msinfo32 saved as NFO and a new V2.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please restart WDV running all customized tests except:

Code:
    [ ] 0x00000004 Randomized low resources simulation.


Run for approximately 48 hours.


For each group if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.





For any BSOD post a new V2 share link into the newest post.


Update the progress with the in place upgrade repair.

When available post a share link with Msinfo32 saved as NFO and a new V2.
 

My Computer My Computer

At a glance

windows 11ryzen 7 7800x3d2x16gb 6400mhz vengeance ramrx 6700 xt powercolor
OS
windows 11
Computer type
PC/Desktop
CPU
ryzen 7 7800x3d
Motherboard
gigabyte b550m arous elite
Memory
2x16gb 6400mhz vengeance ram
Graphics Card(s)
rx 6700 xt powercolor
Hard Drives
kingston 1tb nvme ssd
PSU
nzxt c750watt
Please open a separate thread for Msinfo32 troubleshooting


System information is unable to open this .nfo file.

The file might be corrupt or incompatible with this version of system information.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please open a separate thread for Msinfo32 troubleshooting


System information is unable to open this .nfo file.

The file might be corrupt or incompatible with this version of system information.
Where should i post it?
 

My Computer My Computer

At a glance

windows 11ryzen 7 7800x3d2x16gb 6400mhz vengeance ramrx 6700 xt powercolor
OS
windows 11
Computer type
PC/Desktop
CPU
ryzen 7 7800x3d
Motherboard
gigabyte b550m arous elite
Memory
2x16gb 6400mhz vengeance ram
Graphics Card(s)
rx 6700 xt powercolor
Hard Drives
kingston 1tb nvme ssd
PSU
nzxt c750watt
general-support

See if anyone can:

a) open the Msinfo32 NFO link without an error message

b) explain why save as NFO problems were not found or fixed using:
scannow
restorehealth
in place upgrade repair

c) offer a potential fix without reset save files, custom install, or clean install



Also create a new user:

administrative command prompt

net user test/add

Reboot > logon with the new user > open Msinfo32 > after 10 minutes save as NFO > post a second share link with the new user named test
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computer My Computer

At a glance

windows 11ryzen 7 7800x3d2x16gb 6400mhz vengeance ramrx 6700 xt powercolor
OS
windows 11
Computer type
PC/Desktop
CPU
ryzen 7 7800x3d
Motherboard
gigabyte b550m arous elite
Memory
2x16gb 6400mhz vengeance ram
Graphics Card(s)
rx 6700 xt powercolor
Hard Drives
kingston 1tb nvme ssd
PSU
nzxt c750watt
Please post a link for the new thread.

Please confirm: NFO was not possible with the new user named test?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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