Cannot create a new Account (Local)

I recently joined the Win 10 forum since I'm dealing with a problem that involves both Win 10 & Win 11 PCs. so @Try3 suggested that I take it to this forum instead.

Some of the issues will naturally be common but I'm also working remotely from a Win 10 PC and dealing with a Win 11 PC.

There are in fact 4 PCs at the remote site and three of them do not have a problem accepting my [New Account] details - only one of them is running Win 10 and 2 of the Win 11 PCs did accept the the new account without issue.

On the third PC I've entered the same details on maybe 6 or 8 times each time selecting the same 'security' questions and entering the same answers but once I click on [Next], the fields go grey (blanking out my entries) and the PC does not continue ie. return to the [Accounts > Other Users] screen with the new account shown.

@Try3 suggested that @Brink may have some input.

Try creating admin user account from Command Prompt.

I will explain how to create a local admin user account using the command prompt on a Windows computer.

Regretably the response to that command is simply a list of the syntax for 'Net' rather than a "command completed sucessfully"

To avoid this thread degenerating through lack of focus, I suggest that you make it clear that you are seeking advice about the Windows 11 computer hanging at the end of the process for creating a new user.
I suggest you explain what happened by describing your use of the tutorial procedures:-
Add Local User Account - ElevenForumTutorials
Change Account Type (Std-Admin) - ElevenForumTutorials
Check Account is Administrator or Standard User - ElevenForumTutorials


All the best,
Denis

Thanks @Try3 - I can confirm that I did follow all the steps involved in setting up not just the user name & password but also all three of the security questions. It's at that point that the process comes to a halt.

On the other PCs I have also successfully changed the account to administrator.

J G said:

I did follow all the steps involved in setting up ... the user name & password

Click to expand...

Which Option did you use - Option 1 / 2 / 3 / 4?
Which was the last step that worked correctly?

Does this command say that the new user account exists or not after your failed attempt?
Net User

Personally, I find that Option 4 [Cmds] works when other methods don't. And I don't think you tried Option 4.


Denis

I haven't as yet Denis, I'm about done for today, my [Remote Access] is Time Limited and I'm getting warnings that it is dwindling. My plan is to do another site visit tomorrow and see exactly how the land lies now that I've at least made network access possible via the IP address.

Thanks again for your support, it has been very gratifying - as has that from @Pentagon.

I've done a site visit and get exactly the same problem on this one PC which refuses to procede with adding a new account. Since the PC that I wanted to link to will ultimately be removed from the network, I'm abandoning it.