Can't reinstall Office 2019


I don't have Office 2019, but this page suggests you can transfer the licence:
Open any of the Office applicatons, Go to File > Account > About program name (like About Excel) > View the Microsoft Software License Terms., then see section 3. Transfer to a Third Party.

Obviously, I don't know what then follows.

As you have removed Off-2019, that may now be impossible, but you could try re-installing it on the old machine (what a pain). But it also says that you should be able to activate by phone.
 

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    W10Ryzen3-2200G16 GB Kingston HyperX DDR4Integrated
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    HP 255 G8
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    Ryzen 5 3500U
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    8 GB
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    16"
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    1920x1080
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    Samsung SSD 512GB Nvme
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    FF + Edge
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    MS Defender
I've tried slmgr and cscript commands. Apparently the license key is being blocked by the license server.

I give up.

I'll probably try version 2021 which is quite cheap to buy from Amazon.
 

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Win 11 Homei5-13420H16GRTX3050
OS
Win 11 Home
Computer type
PC/Desktop
Manufacturer/Model
ACER Nitro 20
CPU
i5-13420H
Motherboard
ACER
Memory
16G
Graphics Card(s)
RTX3050
Sound Card
Realtek
For perpetual versions of Office, the best thing is to completely uninstall Office from the old PC first. This will release it from that machine, ready for new machine.
Office does come with a script called OSPP.VBS (Office Software Protection Platform Service) which may have some options to try.
 

My Computer My Computer

At a glance

Windows 11Intel i7-8700 3.2GHz16GBNvidea Geforce GTX 1070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
CCL Online
CPU
Intel i7-8700 3.2GHz
Motherboard
Gigabyte Z370P
Memory
16GB
Graphics Card(s)
Nvidea Geforce GTX 1070
Sound Card
Realtek
Monitor(s) Displays
IIlama Prolite E2783QSU
Been there, done that. Made no difference but thanks anyway for the suggestion.
 

My Computer My Computer

At a glance

Win 11 Homei5-13420H16GRTX3050
OS
Win 11 Home
Computer type
PC/Desktop
Manufacturer/Model
ACER Nitro 20
CPU
i5-13420H
Motherboard
ACER
Memory
16G
Graphics Card(s)
RTX3050
Sound Card
Realtek

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
Been there - it doesn't work
 

My Computer My Computer

At a glance

Win 11 Homei5-13420H16GRTX3050
OS
Win 11 Home
Computer type
PC/Desktop
Manufacturer/Model
ACER Nitro 20
CPU
i5-13420H
Motherboard
ACER
Memory
16G
Graphics Card(s)
RTX3050
Sound Card
Realtek
I have 4 copies of these cheap keys, ($29.99), they all work flawlessly.
Maybe @z3r010 can post an endorsed link again.
they are more like $11, at least what I found. but even $20, it's better than free junk
 

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Win11i9-1390064 GBNvidia RTX 5070 TI OC
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Asus Home built
CPU
i9-13900
Motherboard
ASUS Strix Z790-H
Memory
64 GB
Graphics Card(s)
Nvidia RTX 5070 TI OC
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Sony 55"
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SSD
PSU
850 watt EVGA
Case
Cooler Master Haf 932
Cooling
CoolerMaster
Keyboard
RedDragon
Mouse
CoolerMaster
Internet Speed
300/300
Antivirus
Defender
Other Info
VR, Virtual Reality

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Run the following command from cmd with administrator privileges:
cd /d "C:\Program Files\Microsoft Office\Office16"
cscript ospp.vbs /dstatus

After a while, the following message will appear:

--------------------------------------------------
Product ID: *****-******-*****-AA***
SKU ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxx
License Name:
License Description:
Beta Expiration Date:
License Status:
Last 5 Characters of Installed Product Key: YYYYY
---------------------------------------

You probably have several.
Write down the last 5 characters of the installed product key: YYYYY
Run the following command as many times as the last 5 characters of the installed product key (YYYYY) you noted earlier.

Replace YYYYY with the displayed ProductKey.
cscript ospp.vbs /unpkey:YYYYY

Run the following command again:
cscript ospp.vbs /dstatus

Note that O365 does not appear in the license description.

If it disappears, uninstall Office and reboot.
Once the reboot is complete, install Office from the ISO file.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
For what it's worth, I have 2 copies of Office 2021. Both show in my MS account. About 3 months ago I puchased Ofc2019 for my spare computer. It DOES NOT show in my MS account.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
For what it's worth, I have 2 copies of Office 2021. Both show in my MS account. About 3 months ago I puchased Ofc2019 for my spare computer. It DOES NOT show in my MS account.
Are you looking under Subscriptions or Order History?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
I have Office 2019 with a retail license from Stack Social (linked above) and it is not shown in my Microsoft account. The only thing I have on my Microsoft account is the purchase of Window 11 home and it does not show that I have any devises linked to my account.

I just noticed I have something in One Drive storage so I looked at it and it was a pdf file that Microsoft put it there, I did not do it as I've never used One Drive. I dont even know for sure why I had a Microsoft account but I already had it before I bought Win-11 home.

I have two computers running Win-7 Pro and neither of them are in my MS account

1770482062192.webp
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
I have Office 2019 with a retail license from Stack Social (linked above) and it is not shown in my Microsoft account.
How long ago did you Purchase/Redeem it?
Often you have to adjust the drop-down, it defaults to Past 3 months...

12224.webp
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
How long ago did you Purchase/Redeem it?
Often you have to adjust the drop-down, it defaults to Past 3 months...

View attachment 162521

Less than three months ago. (63 days ago)
I think it was you that gave me the link to Stack Exchange to get a Win-11 pro upgrade and I bought Office 19 while I was there
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Did you do the whole Redeem the Key thing on your MS Account?
Nope, Not for office.
Had to go to a help page for the Win-11 upgrade though and enter a bunch of numbers for boxes A B C D E F G H
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
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