Can't reinstall Office 2019


I don't have Office 2019, but this page suggests you can transfer the licence:
Open any of the Office applicatons, Go to File > Account > About program name (like About Excel) > View the Microsoft Software License Terms., then see section 3. Transfer to a Third Party.

Obviously, I don't know what then follows.

As you have removed Off-2019, that may now be impossible, but you could try re-installing it on the old machine (what a pain). But it also says that you should be able to activate by phone.
 

My Computers

System One System Two

  • OS
    W10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen3-2200G
    Motherboard
    GA-A320M-S2H
    Memory
    16 GB Kingston HyperX DDR4
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Monitor(s) Displays
    LG W2246
    Screen Resolution
    1920x1080
    Hard Drives
    Intel 760p 256GB NVMe M.2
    Seagate Barracuda 7200 1TB
    Gash Seagate ST31608
    PSU
    2006-vintage no-name
    Case
    Acer Aspire 2006
    Cooling
    Air (fan-assist)
    Keyboard
    HP SK-2885
    Mouse
    wireless
    Internet Speed
    32 mbps
    Browser
    FF latest
    Antivirus
    MS Defender
  • Operating System
    W10
    Computer type
    Laptop
    Manufacturer/Model
    HP 255 G8
    CPU
    Ryzen 5 3500U
    Memory
    8 GB
    Graphics card(s)
    on-board
    Monitor(s) Displays
    16"
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 512GB Nvme
    Browser
    FF + Edge
    Antivirus
    MS Defender
I've tried slmgr and cscript commands. Apparently the license key is being blocked by the license server.

I give up.

I'll probably try version 2021 which is quite cheap to buy from Amazon.
 

My Computer

System One

  • OS
    Win 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACER Nitro 20
    CPU
    i5-13420H
    Motherboard
    ACER
    Memory
    16G
    Graphics Card(s)
    RTX3050
    Sound Card
    Realtek
For perpetual versions of Office, the best thing is to completely uninstall Office from the old PC first. This will release it from that machine, ready for new machine.
Office does come with a script called OSPP.VBS (Office Software Protection Platform Service) which may have some options to try.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    CCL Online
    CPU
    Intel i7-8700 3.2GHz
    Motherboard
    Gigabyte Z370P
    Memory
    16GB
    Graphics Card(s)
    Nvidea Geforce GTX 1070
    Sound Card
    Realtek
    Monitor(s) Displays
    IIlama Prolite E2783QSU
Been there, done that. Made no difference but thanks anyway for the suggestion.
 

My Computer

System One

  • OS
    Win 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACER Nitro 20
    CPU
    i5-13420H
    Motherboard
    ACER
    Memory
    16G
    Graphics Card(s)
    RTX3050
    Sound Card
    Realtek

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Been there - it doesn't work
 

My Computer

System One

  • OS
    Win 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACER Nitro 20
    CPU
    i5-13420H
    Motherboard
    ACER
    Memory
    16G
    Graphics Card(s)
    RTX3050
    Sound Card
    Realtek
I have 4 copies of these cheap keys, ($29.99), they all work flawlessly.
Maybe @z3r010 can post an endorsed link again.
they are more like $11, at least what I found. but even $20, it's better than free junk
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
Run the following command from cmd with administrator privileges:
cd /d "C:\Program Files\Microsoft Office\Office16"
cscript ospp.vbs /dstatus

After a while, the following message will appear:

--------------------------------------------------
Product ID: *****-******-*****-AA***
SKU ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxx
License Name:
License Description:
Beta Expiration Date:
License Status:
Last 5 Characters of Installed Product Key: YYYYY
---------------------------------------

You probably have several.
Write down the last 5 characters of the installed product key: YYYYY
Run the following command as many times as the last 5 characters of the installed product key (YYYYY) you noted earlier.

Replace YYYYY with the displayed ProductKey.
cscript ospp.vbs /unpkey:YYYYY

Run the following command again:
cscript ospp.vbs /dstatus

Note that O365 does not appear in the license description.

If it disappears, uninstall Office and reboot.
Once the reboot is complete, install Office from the ISO file.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
For what it's worth, I have 2 copies of Office 2021. Both show in my MS account. About 3 months ago I puchased Ofc2019 for my spare computer. It DOES NOT show in my MS account.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
For what it's worth, I have 2 copies of Office 2021. Both show in my MS account. About 3 months ago I puchased Ofc2019 for my spare computer. It DOES NOT show in my MS account.
Are you looking under Subscriptions or Order History?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I have Office 2019 with a retail license from Stack Social (linked above) and it is not shown in my Microsoft account. The only thing I have on my Microsoft account is the purchase of Window 11 home and it does not show that I have any devises linked to my account.

I just noticed I have something in One Drive storage so I looked at it and it was a pdf file that Microsoft put it there, I did not do it as I've never used One Drive. I dont even know for sure why I had a Microsoft account but I already had it before I bought Win-11 home.

I have two computers running Win-7 Pro and neither of them are in my MS account

1770482062192.webp
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
I have Office 2019 with a retail license from Stack Social (linked above) and it is not shown in my Microsoft account.
How long ago did you Purchase/Redeem it?
Often you have to adjust the drop-down, it defaults to Past 3 months...

12224.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
How long ago did you Purchase/Redeem it?
Often you have to adjust the drop-down, it defaults to Past 3 months...

View attachment 162521

Less than three months ago. (63 days ago)
I think it was you that gave me the link to Stack Exchange to get a Win-11 pro upgrade and I bought Office 19 while I was there
 

My Computers

System One System Two

  • OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Did you do the whole Redeem the Key thing on your MS Account?
Nope, Not for office.
Had to go to a help page for the Win-11 upgrade though and enter a bunch of numbers for boxes A B C D E F G H
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
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