Cant upgrade from 23H2 to 24H2


Third-party antiviruses, such as Norton, are known to interfere with Windows upgrade. There is no need to uninstall it, you can disable the real time shield permanently and enable it again after the upgrade. There is no security issue, you will be disconnected from the internet the whole time. To make sure no Norton component is running that could screw things, I would go in Safe Mode and uncheck all Norton related services in msconfig and also all Norton related startup applications in Task Manager, startup section. Then I would restart in normal mode with Norton essentially neutralized, so I could do the upgrade.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Third-party antiviruses, such as Norton, are known to interfere with Windows upgrade. There is no need to uninstall it, you can disable the real time shield permanently and enable it again after the upgrade. There is no security issue, you will be disconnected from the internet the whole time. To make sure no Norton component is running that could screw things, I would go in Safe Mode and uncheck all Norton related services in msconfig and also all Norton related startup applications in Task Manager, startup section. Then I would restart in normal mode with Norton essentially neutralized, so I could do the upgrade.
I have no sign that shows Norton cause the problem.
Could you post a link to say that Norton interfere with Windows upgrade ?
 

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
I have past experiences when upgrading from Vista to 7 or from 7 to 8/10. It wouldn't harm to disable Norton, just in case, before trying the upgrade again. Also disable any Antimalware or other utility running in the background. Like I said in this thread Let's install Windows 11 on incompatible hardware I disabled all startup applications and non-Microsoft services to make it succeed.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
For upgrade / update failure troubleshooting it's best to uninstall all non-Microsft AV and firewall software.




Code:
2024-10-06 02:13:30, Info                  CONX   devinv: MARK,CDriverMap::AddDriver,1904,Failed to add driver [\??\C:\Program Files\Norton Security\NortonData\22.24.7.8\SymPlatform\SymEvnt.sys]

2024-10-06 02:13:30, Info                  CONX   aeinv: TRACE,MsiApplication::GetMsiApplication,320,File  : c:\program files\dotnet\shared\microsoft.netcore.app\7.0.17\system.text.encoding.dll :

2024-10-06 02:13:30, Info                  CONX   devinv: MARK,CDriverMap::AddService,1577,Failed to add driver [\??\C:\Program Files\Norton Security\NortonData\22.24.7.8\SymPlatform\SymEvnt.sys]

2024-10-06 02:13:30, Info                  CONX   aeinv: TRACE,MsiApplication::GetMsiApplication,320,File  : c:\program files\dotnet\shared\microsoft.netcore.app\7.0.17\system.text.encoding.extensions.dll :

2024-10-06 02:13:30, Info                  CONX   devinv: MARK,CDriverMap::AddScmDrivers,919,0xd000003a Failed to add service (SymEvnt) to service map



Code:
2024-10-06 02:18:13, Warning    [0x08078f] MIG            CAddSystemServicesExpander::ExtractImagePath: Service(SymEvnt) has invalid or missing image path(\??\C:\Program Files\Norton Security\NortonData\22.24.7.8\SymPlatform\SymEvnt.sys).

Code:
2024-10-06 02:28:34, Warning    [0x08078f] MIG            CAddSystemServicesExpander::ExtractImagePath: Service(SymEvnt) has invalid or missing image path(\??\C:\Program Files\Norton Security\NortonData\22.24.7.8\SymPlatform\SymEvnt.sys).
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I have past experiences when upgrading from Vista to 7 or from 7 to 8/10. It wouldn't harm to disable Norton, just in case, before trying the upgrade again. Also disable any Antimalware or other utility running in the background. Like I said in this thread Let's install Windows 11 on incompatible hardware I disabled all startup applications and non-Microsoft services to make it succeed.
So you have a bad experience. Do you use Norton at this experience ?
 

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
It looks my problem isnt unique.
 

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
So you have a bad experience. Do you use Norton at this experience ?
Yes, Norton and McAfee. It doesn't make any change. Just disable everything non-Microsoft running in the background to increase the chance of success.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
did you read OP's post #5 that you just linked here?
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
then why would you link that here stating that you're issue is not unique? i'm out. good luck.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
I have no sign that shows Norton cause the problem.
Could you post a link to say that Norton interfere with Windows upgrade ?
It's Step 1 in the tutorial....

Disable or uninstall any 3rd party AV or security program you have installed first to prevent it from interfering with the upgrade to Windows 11. You can enable or reinstall it again after Windows 11 has finished installing.
 

My Computers My Computers

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.
  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
I had a problem similar to yours once. I could not upgrade my old desktop to the latest Insider Build. Every time I tried the computer would get a greenscreen error and roll back. I figured OK, not a problem I have my Macrium Images to bail me out. I was wrong. Every image I rolled back to refused to update. I was able to update from the builds before so I don't know why they wouldn't work. In the end I gave up and did a clean install of the newest build. The only problem was that I lost all of my free software of the day programs. If your computer is like my main computer I hope you don't have to do a clean install. It takes me days to get the computer setup with all of my programs and settings.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Microsoft Windows 11 Pro
Version : 10.0.22631
BuildNumber : 22631


The newest collected log files were in a foreign language.
Code:
HotFixID  Description InstalledOn                
--------  ----------- -----------                
KB5027397 Update      Τετάρτη , 1-11-2023 0:00:00
KB5042099 Update      Τρίτη , 13-8-2024 0:00:00  
KB5043143 Update      Παρασκευή , 27-9-2024 0:00:00
KB5043145 Update      Παρασκευή , 27-9-2024 0:00:00
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I have no sign that shows Norton cause the problem.
Could you post a link to say that Norton interfere with Windows upgrade ?
Norton gets blamed for world hunger, so.... 🤷‍♂️

As soon as Norton is mentioned someone will point to it as a cause. Fact or not is irrelevant.... Norton did it :unsure:
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
    OS
    Windows 11 Pro 24H2 (Build 26100.4770)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
    Sound Card
    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
    Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 X NVME, 1 X SATA SSD
    PSU
    EVGA Super Nova 1000 P2 (1000 Watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H115i Elite AIO Cooler
    Keyboard
    Logitech Keys
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System
I was using Norton since version 2006 which became too resource consuming every computer crawled. We all appreciate maximum protection but not overdo it and double or triple-check every single step we do. It felt like we were running 2-3 antiviruses on the same computer and everyone knows this makes a computer seem 10 times slower. Every new version was the same or even more heavy, so I abandoned Norton and was using Avast free Antivirus. All third-party antiviruses would "grow where they were not been seed", as we say in Greek (would interfere where they shouldn't) and screw upgrading to a newer Windows version. Hence I would always make sure they are completely disabled before starting the upgrade, and hence my advice. I didn't have to read the Tutorial it's a personal experience.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I was using Norton since version 2006 which became too resource consuming every computer crawled. We all appreciate maximum protection but not overdo it and double or triple-check every single step we do. It felt like we were running 2-3 antiviruses on the same computer and everyone knows this makes a computer seem 10 times slower. Every new version was the same or even more heavy, so I abandoned Norton and was using Avast free Antivirus. All third-party antiviruses would "grow where they were not been seed", as we say in Greek (would interfere where they shouldn't) and screw upgrading to a newer Windows version. Hence I would always make sure they are completely disabled before starting the upgrade, and hence my advice. I didn't have to read the Tutorial it's a personal experience.
If you look at the thread, you will see that there have been attempts without Norton and they have failed. So it's not Norton's fault.
 

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
Norton gets blamed for world hunger, so.... 🤷‍♂️

As soon as Norton is mentioned someone will point to it as a cause. Fact or not is irrelevant.... Norton did it :unsure:
ahahha , who said that ? Putin or Kaspersky ?
 

My Computer My Computer

At a glance

Windows 11 ProIntel 113700H16GBNVIDIA RTX 3050 ti
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP Pavilion 17 cd2205nw
CPU
Intel 113700H
Memory
16GB
Graphics Card(s)
NVIDIA RTX 3050 ti
Screen Resolution
1980x1020
Hard Drives
Micron 512GB
Mouse
Logitech
Internet Speed
100Mbs
Browser
Vivaldi , Edge
Antivirus
Windows defender
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