Constant crashing


Rocketboy

Member
Local time
3:03 AM
Posts
1
OS
Windows 11
my pc (Lenovo Yoga 7) has been consistently having BSOD issues. it tends to have stop codes of "critical process died" or "system service exception". I have reinstalled windows already and the problem still happens, so here I am. I have attached the V2 log one drive link to this post. ive been dealing with this for months and am getting tired of it.
V2 Log Files
 
Windows Build/Version
Windows 11 23H2

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i7-1255U 1.70 GHz16gb ddr5N/A
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo Yoga 7
CPU
12th Gen Intel(R) Core(TM) i7-1255U 1.70 GHz
Motherboard
LNVNB161216
Memory
16gb ddr5
Graphics Card(s)
N/A
Sound Card
Intel® Smart Sound Technology for Digital Microphones
Monitor(s) Displays
Intel(R) Iris(R) Xe Graphics
Screen Resolution
2240 x 1400 x 60 hertz
Hard Drives
Windows-SSD Local Fixed Disk
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Standard PS/2 Keyboard
Mouse
Standard track pad
Browser
chrome
There were no collected BSOD dump files.

The collected log files did not report EF critical process died but did report 3B system service exception.


Please perform the following steps:


1) Run Tuneup plus > post a share link





2) Run HD Tune (free or trial version) (all drives)
Post images or share links displaying results on these tabs:
a) Health
b) Benchmark
c) Full error scan


3) Run Sea Tools for Windows Long Generic test
Post images or share links.




4) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the Windows drive runs overnight while sleeping.


When prompted for a reboot type: y



5) These steps / tests can run overnight while sleeping:
a) HD Tune Full Error scan
b) Sea Tools for Windows Long Generic test
c) Chkdsk /b /v



6) Make a new restore point:




7) Post a new V2 share link after completing all of the above steps



8) Read this link on Windows Driver Verifier (WDV) > do not use the tool until there are comments in this thread

Enable and Disable Driver Verifier in Windows 10



Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail



When the tool is started:
a) select all non-Microsoft drivers
b) select no Microsoft drivers
c) start the testing with the 3 customized tests in the TF tutorial

Plan to run various customized tests for approximately 48 hours.


When the tool is started if there is no immediate BSOD then open administrative command prompt and type or copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest.

Again, please do not use the tool until there are comments in this thread.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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