Crashing again..


krisskross

krisskross

Member
Local time
6:18 AM
Posts
7
OS
Win11
Windows Build/Version
22H2

My Computer My Computer

At a glance

Win11i7-1070016RTX 2070
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Lenovo
CPU
i7-10700
Memory
16
Graphics Card(s)
RTX 2070
Please open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a separate share link into this thread with only the compressed memory dump file
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
zbook said:
Please open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a separate share link into this thread with only the compressed memory dump file
Click to expand...

The compression failed saying:

Exception calling "Write" with "3" argument(s): "Stream was too long."
At C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\Microsoft.PowerShell.Archive\Microsoft.PowerShell.Archive.psm1:82
0 char:29
  • ... $destStream.Write($buffer, 0, $numberOfBytesRead)
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : IOException


Here's the dump manually compressed though:

MEMORY.zip
 

My Computer My Computer

At a glance

Win11i7-1070016RTX 2070
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Lenovo
CPU
i7-10700
Memory
16
Graphics Card(s)
RTX 2070
Please post a new V2 share link into the newest post.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please maintain this thread and repost the links into the newest post.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Uninstall the Nvidia GPU driver nvlddmkm.sys using Display Driver Uninstaller (DDU).

Make sure that a clean install is performed.

Reinstall the Nvidia driver from the Lenovo website.

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver This tutorial will show you how to use Display Driver Uninstaller (DDU) to uninstall the Insialled display driver completely from your system. As a model, the current tutorial will uninstall Nvidia 347.88 WHQL...
www.sevenforums.com www.sevenforums.com

www.wagnardsoft.com

How to use Display Driver Uninstaller (DDU) Guide / Tutorial

Display Driver Uninstaller (DDU) Tutorial/Guide By - /u/GhostMotley Revised by Wagnard This tutorial was written originally for version V17.0.8.2, future versions may differ slightly. DISCLAIMER: I take no responsibility for any damages caused if you don't follow the steps correctly, you proceed...
www.wagnardsoft.com www.wagnardsoft.com

www.wagnardsoft.com

Download Display Driver Uninstaller (DDU) Official Latest Version

Download Display Driver Uninstaller (DDU) free from Wagnardsoft, the official source. Remove NVIDIA, AMD, Intel drivers cleanly.
www.wagnardsoft.com www.wagnardsoft.com

desktops and all in ones :: legion series :: legion t5 28imb05 :: 90nc :: 90nc008amw :: s101aldh - Lenovo Support US

pcsupport.lenovo.com pcsupport.lenovo.com



Code: 
Name    NVIDIA GeForce RTX 2070
PNP Device ID    PCI\VEN_10DE&DEV_1F02&SUBSYS_C52019DA&REV_A1\4&3292EEB7&0&0008
Adapter Type    NVIDIA GeForce RTX 2070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 2070
Adapter RAM    (1 048 576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvlesig.inf_amd64_f79d164f4f57bb1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlesig.inf_amd64_f79d164f4f57bb1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlesig.inf_amd64_f79d164f4f57bb1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlesig.inf_amd64_f79d164f4f57bb1f\nvldumdx.dll
Driver Version    31.0.15.2849
INF File    oem71.inf (Section011 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVLESIG.INF_AMD64_F79D164F4F57BB1F\NVLDDMKM.SYS (31.0.15.2849, 55,39 MB (58 081 296 bytes), 2023-02-20 10:11)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Thanks for the thorough instruction.

It worked for a day with aged driver from Lenovo website but it turns out that the specific driver version is known to have compatible issue with the software my office is using (twinmotion 2023) so I had to update it to latest WHQL studio driver from Nvidia website and, Voila, crash again.

Is there any way I can find a driver that is later than what lenovo has to offer but somehow doesn't lead to crash?
 

My Computer My Computer

At a glance

Win11i7-1070016RTX 2070
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Lenovo
CPU
i7-10700
Memory
16
Graphics Card(s)
RTX 2070
The Nvidia GPU driver that was installed at the time the V2 log collector share link was posted was displayed in the prior post:

31.0.15.2849

Nvidia has website options to search for available drivers and has support.

www.nvidia.com

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
www.nvidia.com

www.nvidia.com

NVIDIA Customer Support

Find help for gaming, graphics, or enterprise products.
www.nvidia.com


By trial and error various drivers can be tested for stability / instability

NVIDIA Support

nvidia.custhelp.com nvidia.custhelp.com



To disable Windows updates of specific drivers see these links:
www.elevenforum.com

Enable or Disable Include Drivers with Windows Updates in Windows 11

This tutorial will show you how to enable or disable including drivers with Windows Updates in Windows 10 and Windows 11. Windows Update will include drivers when available in Windows 11 by default. You can enable the Do not include drivers with Windows Updates policy to not include drivers...
www.elevenforum.com www.elevenforum.com


These were from Ten forums:
www.tenforums.com

Enable or Disable Driver Updates in Windows Update in Windows 10

How to Enable or Disable Including Driver Updates in Windows Update in Windows 10
www.tenforums.com www.tenforums.com
www.tenforums.com

Prevent Windows Update from Updating Specific Device Driver

How to Prevent Windows Update from Updating Specific Device Driver in Windows 10
www.tenforums.com www.tenforums.com
www.tenforums.com

Turn On or Off Device Driver Automatic Installation in Windows 10

How to Turn On or Off Automatic Device Driver Installation in Windows 10
www.tenforums.com www.tenforums.com
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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