Dell Laptops not starting. Any ideas?


Kojack said:
This has been happening to my systems for a while. I have updated drivers many times. That being said, I have noticed that it happens at a much lower rate if I just open the lid to start my pc. If I had it open and hit the power button to start, it happens much more.
Click to expand...
Experimenting with the drivers didn't work. I've had problems with this laptop before with the GPU cable working loose causing a poor connection. The test is to use a HDMI cable and connect to a monitor. If the monitor shows a display and the PC doesn't then that could be the problem. Unfortunately I need to completely disassemble the Dell laptop to refix the GPU cable!
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
The issue I have been having is not hardware related. It's software. After a couple of tries it goes into repair mode for windows. That being said, (I am totally going to jinx it now), since using the open lid method, it's happened only once.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeIntel i7 10700128gb crucialnVidia RTX 2070 super
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    Intel i7 10700
    Motherboard
    Dell
    Memory
    128gb crucial
    Graphics Card(s)
    nVidia RTX 2070 super
    Sound Card
    Dell
    Monitor(s) Displays
    2 24 inch Dell ultrasharp displays one touch enabled for video and photo editing
    Screen Resolution
    1080p
    Hard Drives
    Main Drive- XPG 2tb, Project drive - Kingston 1tb, Scratch drive - Kingston 512gb, Storage drive - Seagate barracuda 8tb
    PSU
    Dell
    Case
    Dell
    Cooling
    Custom Noctua setup
    Keyboard
    Vital Pro keyboard
    Mouse
    Vital Pro mouse
    Internet Speed
    Bell fibe 1.0 gbps
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Various printers, card readers, scanners etc for creative work. I built a NAS out of my old acer AC100 4 bay hot swap server with Xeon processor.

  • At a glance

    WIndows 11 Homeintel i7 1165G764gb of Ballistix DD4 ramIris Xe
    Operating System
    WIndows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5406 2 in 1
    CPU
    intel i7 1165G7
    Motherboard
    dell
    Memory
    64gb of Ballistix DD4 ram
    Graphics card(s)
    Iris Xe
    Sound Card
    dell
    Monitor(s) Displays
    14 inch touchscreen, plus a second 14 inch touchscreen via HDMI while on location
    Screen Resolution
    1080p
    Hard Drives
    Main drive - 2tb XPG, Storage drive - 1tb Seagate portable drive
    PSU
    dell plus a compact charger for travel
    Case
    dell
    Cooling
    repasted stock coolers
    Browser
    Edge
    Antivirus
    defender
    Other Info
    Thinking about getting an eGpu for this system to take on the road with us.

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Home 25H2 26200.9168AMD Ryzen 3 5300G8gbRadeon Graphics 4.00GHZ
    OS
    Windows 11 Home 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira

  • At a glance

    Updated Windows 10 to 11 25H2 26200.8875Intel Core i3 8100 @3.60 GHz8.GBIntel UHD 360 (HP)
    Operating System
    Updated Windows 10 to 11 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
    Other Info
    #3 System: HP laptop Windows 25H2 11Pro 26200.8524
  • HP Omni laptop Windows 11 home
    11 25H2 26200.8737
    Intel Core 5 120U
My issue seems to be the GPU cable working working looses again causing an intermittent black laptop screen. The clue is the laptop displays fine via the HDMI output to another monitor. I will now have to disassemble to reseat the cable, I see others have had similar problems with Dell laptops due to this poor design which causes the GPU cable to flex too much.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
Steve C said:
My issue seems to be the GPU cable working working looses again causing an intermittent black laptop screen. The clue is the laptop displays fine via the HDMI output to another monitor. I will now have to disassemble to reseat the cable, I see others have had similar problems with Dell laptops due to this poor design which causes the GPU cable to flex too much.
Click to expand...
I am going to look at mine too when I re install my new battery....If it ever shows up. I do like Amazon's refund policy. If it's a week late they will offer a full refund. Fine by me. If they used a reliable carrier like Purolator or FedEx here in Canada they would profit way more than using dragonfly/intelicom. These people are brutal. One of the people in my town has pictures and videos of the dragonfly drivers driving with their van doors open and boxes falling out of them. No care is taken with your deliveries.

Knock on wood, I have had very few issues since I removed my battery and let the laptop sit for a few days. I make sure I use the open lid / close lid method of turning on instead of the power button. Seems to be working .
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeIntel i7 10700128gb crucialnVidia RTX 2070 super
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    Intel i7 10700
    Motherboard
    Dell
    Memory
    128gb crucial
    Graphics Card(s)
    nVidia RTX 2070 super
    Sound Card
    Dell
    Monitor(s) Displays
    2 24 inch Dell ultrasharp displays one touch enabled for video and photo editing
    Screen Resolution
    1080p
    Hard Drives
    Main Drive- XPG 2tb, Project drive - Kingston 1tb, Scratch drive - Kingston 512gb, Storage drive - Seagate barracuda 8tb
    PSU
    Dell
    Case
    Dell
    Cooling
    Custom Noctua setup
    Keyboard
    Vital Pro keyboard
    Mouse
    Vital Pro mouse
    Internet Speed
    Bell fibe 1.0 gbps
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Various printers, card readers, scanners etc for creative work. I built a NAS out of my old acer AC100 4 bay hot swap server with Xeon processor.

  • At a glance

    WIndows 11 Homeintel i7 1165G764gb of Ballistix DD4 ramIris Xe
    Operating System
    WIndows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5406 2 in 1
    CPU
    intel i7 1165G7
    Motherboard
    dell
    Memory
    64gb of Ballistix DD4 ram
    Graphics card(s)
    Iris Xe
    Sound Card
    dell
    Monitor(s) Displays
    14 inch touchscreen, plus a second 14 inch touchscreen via HDMI while on location
    Screen Resolution
    1080p
    Hard Drives
    Main drive - 2tb XPG, Storage drive - 1tb Seagate portable drive
    PSU
    dell plus a compact charger for travel
    Case
    dell
    Cooling
    repasted stock coolers
    Browser
    Edge
    Antivirus
    defender
    Other Info
    Thinking about getting an eGpu for this system to take on the road with us.
Kojack said:
I am going to look at mine too when I re install my new battery....If it ever shows up. I do like Amazon's refund policy. If it's a week late they will offer a full refund. Fine by me. If they used a reliable carrier like Purolator or FedEx here in Canada they would profit way more than using dragonfly/intelicom. These people are brutal. One of the people in my town has pictures and videos of the dragonfly drivers driving with their van doors open and boxes falling out of them. No care is taken with your deliveries.

Knock on wood, I have had very few issues since I removed my battery and let the laptop sit for a few days. I make sure I use the open lid / close lid method of turning on instead of the power button. Seems to be working .
Click to expand...
Everything is buttoned up again. Working as intended again. I didn't want to get a new system as I am comfortable and familiar with this pc. Now with the battery back in it's properly balanced again. ha ha. Using it without the battery was weird. no weight in the front of the system.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeIntel i7 10700128gb crucialnVidia RTX 2070 super
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    Intel i7 10700
    Motherboard
    Dell
    Memory
    128gb crucial
    Graphics Card(s)
    nVidia RTX 2070 super
    Sound Card
    Dell
    Monitor(s) Displays
    2 24 inch Dell ultrasharp displays one touch enabled for video and photo editing
    Screen Resolution
    1080p
    Hard Drives
    Main Drive- XPG 2tb, Project drive - Kingston 1tb, Scratch drive - Kingston 512gb, Storage drive - Seagate barracuda 8tb
    PSU
    Dell
    Case
    Dell
    Cooling
    Custom Noctua setup
    Keyboard
    Vital Pro keyboard
    Mouse
    Vital Pro mouse
    Internet Speed
    Bell fibe 1.0 gbps
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Various printers, card readers, scanners etc for creative work. I built a NAS out of my old acer AC100 4 bay hot swap server with Xeon processor.

  • At a glance

    WIndows 11 Homeintel i7 1165G764gb of Ballistix DD4 ramIris Xe
    Operating System
    WIndows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5406 2 in 1
    CPU
    intel i7 1165G7
    Motherboard
    dell
    Memory
    64gb of Ballistix DD4 ram
    Graphics card(s)
    Iris Xe
    Sound Card
    dell
    Monitor(s) Displays
    14 inch touchscreen, plus a second 14 inch touchscreen via HDMI while on location
    Screen Resolution
    1080p
    Hard Drives
    Main drive - 2tb XPG, Storage drive - 1tb Seagate portable drive
    PSU
    dell plus a compact charger for travel
    Case
    dell
    Cooling
    repasted stock coolers
    Browser
    Edge
    Antivirus
    defender
    Other Info
    Thinking about getting an eGpu for this system to take on the road with us.
Most laptops seem to be designed to last until just after the warranty expires. The available options are cheap, fast, and durable. Pick two.
 

My Computer My Computer

At a glance

Windows 11 22H2 Pro (X-lite Micro 11 version)i7 13850HX (20 cores, 28 threads)32GB DDR5Intel UHD/ RTX 1000 ADA
OS
Windows 11 22H2 Pro (X-lite Micro 11 version)
Computer type
Laptop
Manufacturer/Model
Dell/ Precision 7680
CPU
i7 13850HX (20 cores, 28 threads)
Motherboard
Dell
Memory
32GB DDR5
Graphics Card(s)
Intel UHD/ RTX 1000 ADA
Sound Card
Realtek
Monitor(s) Displays
4K UHD Touchscreen
Screen Resolution
3840 x 2400
Hard Drives
Samsung 512GB system drive
WD Blue 1TB game drive
PSU
240W AC adapter, 1800W when docked
Internet Speed
1 gigabit symmetrical
Browser
Firefox, Librewolf
Antivirus
None. Manully configured so nobody except me can change any critical system files. (Don't ask how, it's probably against some rule somewhere)
I have a Dell Inspiron but have never experienced anything like you have.
 

My Computer My Computer

At a glance

Win 7,8.1,10,11, Mint, Kde Plasma, DebianIntel(R) Core(TM) i7-6500U CPU @ 2.50GHz16 GBIntel(R) HD Graphics 520/Nvidia GeForce 930M
OS
Win 7,8.1,10,11, Mint, Kde Plasma, Debian
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
Memory
16 GB
Graphics Card(s)
Intel(R) HD Graphics 520/Nvidia GeForce 930M
Sound Card
Intel(R) Display Audio/RealtekAudio
Monitor(s) Displays
Generic Pnp Monitor
Screen Resolution
1366 X 768
Hard Drives
ST2000LM024-1EJ164
Keyboard
Eng (US)
Mouse
Sanwa Supply
Browser
Firefox
Antivirus
Avast One
Other Info
Too many laptops with different system specifications.
pewa said:
I have a Dell Inspiron but have never experienced anything like you have.
Click to expand...
Awesome. I wish I had the same luck.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeIntel i7 10700128gb crucialnVidia RTX 2070 super
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    Intel i7 10700
    Motherboard
    Dell
    Memory
    128gb crucial
    Graphics Card(s)
    nVidia RTX 2070 super
    Sound Card
    Dell
    Monitor(s) Displays
    2 24 inch Dell ultrasharp displays one touch enabled for video and photo editing
    Screen Resolution
    1080p
    Hard Drives
    Main Drive- XPG 2tb, Project drive - Kingston 1tb, Scratch drive - Kingston 512gb, Storage drive - Seagate barracuda 8tb
    PSU
    Dell
    Case
    Dell
    Cooling
    Custom Noctua setup
    Keyboard
    Vital Pro keyboard
    Mouse
    Vital Pro mouse
    Internet Speed
    Bell fibe 1.0 gbps
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Various printers, card readers, scanners etc for creative work. I built a NAS out of my old acer AC100 4 bay hot swap server with Xeon processor.

  • At a glance

    WIndows 11 Homeintel i7 1165G764gb of Ballistix DD4 ramIris Xe
    Operating System
    WIndows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5406 2 in 1
    CPU
    intel i7 1165G7
    Motherboard
    dell
    Memory
    64gb of Ballistix DD4 ram
    Graphics card(s)
    Iris Xe
    Sound Card
    dell
    Monitor(s) Displays
    14 inch touchscreen, plus a second 14 inch touchscreen via HDMI while on location
    Screen Resolution
    1080p
    Hard Drives
    Main drive - 2tb XPG, Storage drive - 1tb Seagate portable drive
    PSU
    dell plus a compact charger for travel
    Case
    dell
    Cooling
    repasted stock coolers
    Browser
    Edge
    Antivirus
    defender
    Other Info
    Thinking about getting an eGpu for this system to take on the road with us.
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