Solved Dell Latitude. Can't Clean-Install because of "AHCI" and "RAID" complications.


@SlicEnDicE Hi, so I had another attempt at the Clean-Install today, this time ensuring that all partitions on the Drive were deleted before commencing. But a couple of things make me suspect it wasn't successful.

At no point in the installation-process did it ask me which version of Windows I wanted--as I think it's otherwise supposed to do--it just went ahead and installed 11 Pro without even a notification to that effect. This is exactly what happened in the "Factory-Reset" cycles I had previously executed...

Microsoft Edge seems to have somehow remembered some of my browser settings post-Clean-Install: it opens by default onto google.com, as I had set it to before attempting the Clean-Install; it has also remembered by Bookmarks. I don't know if this has to do with using the same Microsoft account as before though...

After messing-up the Permissions of the "C:" Drive before setting-about Clean-Installing, I would find that my Samsung portable "T7" SSD would most-often fail to Eject when prompted to do via the System-Tray (a separate portable SSD to the one I'd put the Media Creation Tool on); I'd receive this warning:

"The device is currently in use. Close any programs or windows that might be using the device and then try again".

when certainly the portable SSD was not in use, at least not as far as I could see. My workaround in this situation is to always shut-down the computer before disconnecting the SSD. So this problem still persists post-Clean-Install. That Samsung SSD is very popular and is as reputable as any modern commercial piece of electronics could hope to be.

The Microsoft App Store most-often fails to install apps, or at least, it seems very buggy: with Downloading-Bars failing to increment, and apps "successfully" installing without any indication that they have done so. And sometimes apps fail to uninstall likewise--it just displays the "uninstalling app..." message forever.

File Explorer crashed a few times today when exploring a large personal directory of about 80GB in size with a few thousand files and several hundred folders in it; I was exploring two identical copies of this directory, one on the Internal Drive and one on an External Drive, using parallel windows

==========================

On the other hand. There is no "C:\Windows.old" folder to be seen, as opposed to when I was merely Factory-Resetting.

Also, my Dell Service-Tag is not recognised by dell.com anymore; whereas with the "Factory-Resets" it was still being recognised.

==========================

Thanks for all your help so far. Do you have any thoughts on all this?
Did your laptop come with Pro pre-installed? If so then it picked up that version from your embedded license. Also did you sign in with a Microsoft Account? If yes then Edge would remember your settings when your account re-syncs.
 

My Computers

System One System Two

  • OS
    Windows 11 build 10.0.26100.863 RP
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 14 5430
    CPU
    Intel i7-1355U
    Motherboard
    Dell 0GMW80
    Memory
    16GB
    Graphics Card(s)
    Intel Iris XE
    Sound Card
    Realtek
    Monitor(s) Displays
    Dell 14" and LG Ultrawide 26"
    Screen Resolution
    1920 x 1200 and 2560 x 1080
    Hard Drives
    Samsung 990 Pro 1TB NVME Gen 4 M.2 SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell KM3322W
    Mouse
    Dell Trackpad or Dell KM3322W
    Internet Speed
    900mb down / 400mb up FTTP
    Browser
    Edge 126.0.2592.56 Beta
    Antivirus
    Windows Defender
    Other Info
    Windows 365
    1TB OneDrive
    Outlook
    Visual Studio Code
    Visual Studio
    Python 3.12.2
    Macrium Reflect
    Dell Update
    MyDell
    Dell SupportAssist
    Dell TB16 Thunderbolt dock
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    Core i5 - 1035G4
    Motherboard
    Microsoft
    Memory
    8GB
    Graphics card(s)
    Intel Iris Plus
    Monitor(s) Displays
    Surface touch
    Screen Resolution
    2736 x 1824
    Hard Drives
    128GB
    PSU
    Microsoft
    Case
    Microsoft Keyboard
    Cooling
    None
    Mouse
    Microsoft Arc Intellimouse
    Keyboard
    Microsoft Surface Keyboard
    Internet Speed
    900mb / 400mb FTTP
    Browser
    Edge
    Antivirus
    Windows Defender
At no point in the installation-process did it ask me which version of Windows I wanted--as I think it's otherwise supposed to do--it just went ahead and installed 11 Pro without even a notification to that effect. This is exactly what happened in the "Factory-Reset" cycles I had previously executed...

As others mentioned, your Windows key is embedded into your BIOS. And Windows setup automatically detects this and installs the appropriate version based on this key.


Microsoft Edge seems to have somehow remembered some of my browser settings post-Clean-Install: it opens by default onto google.com, as I had set it to before attempting the Clean-Install; it has also remembered by Bookmarks. I don't know if this has to do with using the same Microsoft account as before though...

Yes, if you use an MS account, which I am certain you do, Edge will remember everything including all Edge settings you had prior to clean installing and after it has synced with your account.


After messing-up the Permissions of the "C:" Drive before setting-about Clean-Installing, I would find that my Samsung portable "T7" SSD would most-often fail to Eject when prompted to do via the System-Tray (a separate portable SSD to the one I'd put the Media Creation Tool on); I'd receive this warning:

"The device is currently in use. Close any programs or windows that might be using the device and then try again".

when certainly the portable SSD was not in use, at least not as far as I could see. My workaround in this situation is to always shut-down the computer before disconnecting the SSD. So this problem still persists post-Clean-Install. That Samsung SSD is very popular and is as reputable as any modern commercial piece of electronics could hope to be.

This can be caused by many things, and it is very hard to tell what makes this particular drive do that. There are tools though that can tell you what process and what file is in use on your drive.

The Microsoft App Store most-often fails to install apps, or at least, it seems very buggy: with Downloading-Bars failing to increment, and apps "successfully" installing without any indication that they have done so. And sometimes apps fail to uninstall likewise--it just displays the "uninstalling app..." message forever.

Yes this is "normal" behavior, especially if you hurry too quickly into MS store updating the apps. First ensure Windows Update has completed all other updates and that Windows has completed all post install tasks before you even attempt to enter Windows Store.

File Explorer crashed a few times today when exploring a large personal directory of about 80GB in size with a few thousand files and several hundred folders in it; I was exploring two identical copies of this directory, one on the Internal Drive and one on an External Drive, using parallel windows

This issue might be caused by same issue mentioned above, but could also be caused by too many windows open at the same time to same place and file indexing enabled for external drives. It could be anything really. I have folders with thousands of subfolders and millions of files and Explorer is stable for me. The files are not media files though. It could be that in your case the image preview cache is causing these crashes since you have so many files and windows open at the same time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
@SlicEnDicE Thanks for all those answers. Well, then I guess it was successful, which is good news.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
Also, my Dell Service-Tag is not recognised by dell.com anymore; whereas with the "Factory-Resets" it was still being recognised.
Edit: for anyone who comes in the future, this is wrong: my Service-Tag is indeed still being recognised after-all; something about a search I made on dell.com with my Service-Tag immediately after Clean-Installing gave me cause to think otherwise, but I can't remember what it was now.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430

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