Error: We couldn't connect to the update service


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PenguinFluffy

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Windows 11
how can i fix this had it on w10 and now w11 plss help !!!Screenshot 2026-03-08 203211.webp
 

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Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
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RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
Run the Windows Update troubleshooter
 

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Windows 11 25H2 (OS Build 26200.8655)Processor: 11th Gen Intel(R) Core(TM) i5-1135...12GBIntel R Iris R XE Graphics family
OS
Windows 11 25H2 (OS Build 26200.8655)
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
Motherboard
64-bit operating system Dell 0XMF7W
Memory
12GB
Graphics Card(s)
Intel R Iris R XE Graphics family
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Cirrus Speakers High Definition Audio
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Generic PnP monitor
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1920 x 1080
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NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
Case
cheap
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Logitech wireless mouse
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16 Mps download
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Google Chrome
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Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
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Dell model: Inspiron 15 3511

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System One System Two

  • At a glance

    Windows 11 Pro - Windows 7 HP 64 - Lubuntui5 6600K - 800MHz to 4400MHz4+4G GSkill DDR4 3000IG - Intel 530
    OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 256G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

  • At a glance

    Windows 11 Proi7-4500U 800- 3000MHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
Try3 said:
You should first try to reset WU because doing so fixes many WU problems.
Reset Windows Update - ElevenForumTutorials


Denis
Click to expand...
Megahertz said:
Did you do a Win10 to Win 11 upgrade?
Is the Metered connections enabled?
Click to expand...

Megahertz said:
Did you do a Win10 to Win 11 upgrade?
Is the Metered connections enabled?
Click to expand...
doesn't help at all, have done everything I could find on the web every post, i even reinstalled windows like 3 times , services,registry,firewall,dns ,
 

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
PenguinFluffy said:
doesn't help at all, have done everything I could find on the web every post, i even reinstalled windows like 3 times , services,registry,firewall,dns ,
Click to expand...
Did you do a Repair install or a Clean install?

You didn't answered my question:
Is the Metered connections enabled?

If you did a clean install and WU still don't work (with Metered connections disabled) it probably is your router firewall that is blocking access to MS servers.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro - Windows 7 HP 64 - Lubuntui5 6600K - 800MHz to 4400MHz4+4G GSkill DDR4 3000IG - Intel 530
    OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 256G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

  • At a glance

    Windows 11 Proi7-4500U 800- 3000MHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
You didn't answered my question:
Did you do a Repair install or a Clean install?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro - Windows 7 HP 64 - Lubuntui5 6600K - 800MHz to 4400MHz4+4G GSkill DDR4 3000IG - Intel 530
    OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 256G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

  • At a glance

    Windows 11 Proi7-4500U 800- 3000MHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
Megahertz said:
You didn't answered my question:
Did you do a Repair install or a Clean instal
Click to expand...
first 2 times was repair and the 3 one was clean
 

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
OMG, it's fixed. This is what I did
Quick Install Steps for Clean Update (Recommended for Your Drops)
  1. Go to Device Manager → Network adapters → Right-click Intel(R) Ethernet Controller I225-V → Uninstall device → Check Delete the driver software for this device → OK.
  2. Reboot (Windows may reinstall a basic driver).
When I rebooted, the error message was there, but then I pressed check update, and then it went through.
 

My Computer My Computer

At a glance

Windows 11ryzen 9 5950xRTX 2070 SUPER
OS
Windows 11
Computer type
PC/Desktop
CPU
ryzen 9 5950x
Motherboard
asus rog strix B550-F gaming
Graphics Card(s)
RTX 2070 SUPER
PSU
850 W
Internet Speed
1000 MB / 1000MB
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